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ibis budget Graz City 2 stars

Customer review rating 3.8/5 1,593 reviews
ibis budget Graz City
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Room 1

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Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Within walking distance of the city center and old town

  • 86 rooms - accommodation for max. 2 adults and 1 child under 12 years old

  • Free WIFI

  • All-you-can-eat buffet breakfast

  • Easy access to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Graz City

Neubaugasse 11
Lendplatz
8020
graz
austria

Tel: +43316764400

Fax: (+43)31676440025

Contact email

Check-in from 14h00

Check out up to 12h00

  • LENDPLATZ :   LINIE 63 und 58 LENDPLATZ

  • SÜDTIROLERPLATZ :   Linien 1,3,6,7 SÜDTIROLERPLATZ

  • By plane

    FLUGHAFEN GRAZ At 11km / 6.84 miles

  • By car

    A9/ EXIT GRAZ NORD At 10km / 6.21 miles

  • By train

    HAUPTBAHNHOF GRAZ At 1.5km / 0.93 miles

GPS :47.07614, 15.43097

Our accommodations

Standard Room

  • Max. number of persons: 3
  • Area: From 11m²
  • Wireless internet in your room
  • Satellite/cable colour TV

Our guest reviews for
ibis budget Graz City

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,593 reviews

tripadvisor

TripAdvisor Rating 3.5/5

514 reviews

Everything was fine.

Customer review rating 3.8/5

Anonymous Couples - 25/12/2019 Confirmed reviews ALL

The room was clean and the staff helpful. Good enough for me.

Dear Boris C., We very much appreciate your comments regarding your stay at the ibis budget Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Höcher IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

A Quick "before-Christmas-visit"

TripAdvisor rating 3.5/5

May Toril Ø Family - 21/12/2019 TripAdvisor review

We came late in a sunday evening for 3-nights with breakfast, and were met by a nice lady in the reception. The room was small, but clean and the bed very comfortable. The breakfast was good, and the young man in the breakfastroom was very helpful with all from helping with the WIFI to finding wrap for some take-away on the plane.

Hello May Toril Ø, we do thank you for this kind review of your stay with us! Best Regards from Graz Joanne Manager

Convenient location

TripAdvisor rating 3.5/5

BoardingPass296589 Solo travel - 17/10/2019 TripAdvisor review

You got what you should expect at an Ibis Budget. In my case, the principal concert was the mattress that have oviously reach end of life, you could feel the spring but even with that, I manage to sleep not that bad. Also, there is no key card like in most recent ibis budget but a 6 digits code that you have to remember. Otherwise, everithing was as expected and the location is good, just a few minutes away from downtonw

Dear BoardingPass296589, Thank you for taking the time to share your experience and opinion! We are sorry if the matress was not to your liking, however we were relieved to read that you did not sleep too bad. Sincerely yours Joanne Manager

1nightstand

TripAdvisor rating 3.5/5

Stay39945619167 Couples - 27/09/2019 TripAdvisor review

Great room, near to the farmers market, shops, the centre is also 5 minute walk The reception works almost without staff, but that was no problem, with the automat we could check-in. For the price it was worth it.

Hi Stay39945619167, thank you for this friendly review. We were happy to read, that you had a good stay with us! Kind Regards Joanne Manager

Worst stay in Etap until now

Customer review rating 3.8/5

_name_ Solo - 19/08/2019 Confirmed reviews ALL

Nice and friendly reception desk staff! Very helpful and pleasant to talk to. Room was dirty in the area in front of the toilet (looked like mud impregnated into the carpet) Washing area light was hardly working (it worked for some seconds, than it switched off again) Shower head mounting was broken Bed plank was loose, and was loud as hell when turning in the bed. Elevator broke down on second day and was not repaired (probably due to saturday/sunday)

Dear Roland A., Thank you for taking the time to tell us about your experiences in the ibis budget Graz City. I am sorry that your experience did not meet your expectations; Allow me to sincerely apologise. Please note that this issue was a real exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are focused on preventing future events. we will discuss everything with the responsible staff regarding cleanliness. Thank you for the nice words about our team, that we will be very happy to forward. We are really sorry that you did not feel comfortable. We look forward to welcoming you back to the Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Viktoria Schatzer- Front Office Manager Christoph Muster- General Manager IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

Very bas hotel

TripAdvisor rating 3.5/5

Pioneer41838108774 Solo travel - 19/06/2019 TripAdvisor review

When I was arrived, I receive a very bad welcoming. My room was dirty and a lot of thing must to be change. I lives a very bas expérience in this. The hotel is far from the center. If you go to visit Graz, don't chose this hotel

Dear Pioneer41838108774, thank you for sharing your opinion. We are very sorry if we did not clean your room carefully enough and we do apologize for all inconveniences we caused you. It was a little bit surprising to read, that according to your belief our hotel is far from the center of Graz. All other reviews characterize our location as very central and close to the heart of Graz. Probably this was a simple misunderstanding; but if we did anything to raise expectations we are not able to meet we do sincerely apologize, too. Faithfully yours Joanne Manager

Better room than last time

Customer review rating 3.8/5

Derek C. Friends - 12/06/2019 Confirmed reviews ALL

After the last visit in February this year I was dubious about booking here again but decided to give it a chance as I've stayed here many times before with no problems and am pleased to say that the services I received were very good. The man at reception when I checked in was very helpful and polite which made the start of my stay more relaxed after a tiresome journey. The hotel still needs redecorating and new carpets but overall it's decent enough for what you pay.

Dear Derek C., Thank you for the review of our hotel! We are glad that you had a better stay this time and hope to see you again soon. Sincerely, Joanne Manager IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

good value for money

Customer review rating 3.8/5

Wolfgang Friends - 01/04/2019 Confirmed reviews ALL

good central location; good sized clean room

Dear Wolfgang S., We very much appreciate your comments regarding your stay at the ibis budget Graz City. We were happy to read, that you had a good stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Joanne Höcher Manager IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

Not as good as usual

Customer review rating 3.8/5

Derek C. Friends - 19/02/2019 Confirmed reviews ALL

My first return to this hotel for 2 years and the wear and tear was very noticeable, worn & stained carpet, shower tray discoloured, shower holder very loose so the shower head fell and broke off but I managed to refit it. Also bed sheets were not changed even once on a 6 night stay and one day the room wasn't cleaned at all so I had to ask for clean towels at the reception, which I must admit was dealt with very well by the lady there. Overall a disappointing change from the last 8 / 9 times I've stayed there before, so much so I am looking at other hotels for my next trips as I'm back again in April and June with a possibility of a short trip In May. Such a shame as I love the ideal location.

Dear Derek C., Thank you for taking the time to tell us about your experience at the ibis budget Graz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis BUdget Graz City

Nice

Customer review rating 3.8/5

Maria Solo - 09/02/2019 Confirmed reviews ALL

It was nice , people are friendly

Dear Markus V., thank you very much for your feedback! We are glad we did meet your expectations and we hope to welcome you soon again. Sincerely, ibis Budget Graz City

Entirely satisfactory

Customer review rating 3.8/5

K. A. Business - 23/01/2019 Confirmed reviews ALL

Friendly receptionist; thereafter no event of note

Dear Alexander K., thank you very much for your feedback! We are glad that you were satisfied with our services and we hope to host you soon again. Sincerely, ibis Budget Graz City

Very basic hotel with poor rooms and very basic breakfast

TripAdvisor rating 3.5/5

Barteek_m Family - 23/01/2019 TripAdvisor review

Now I know why not choose the Ibis budget before. I know it is cheapest option but I believe it is easy to find with the same money better places.Rooms needs some renovations and some basic maintenance like even painting of the table. For the first view looks not so clean, Breakfast is better to eat outside even to grab some sandwitch from the shop. The only good point was coffe - important for me. First and last time in Ibis - worth to spend some extra time to find other place even for just a sleep night,

Dear Jan, thank you very much for your feedback! We are sorry that we did not meet your expectations and we apologize for the inconveniences you had during your stay. Unfortunately we did not get the budget for the renovation till yet. Nevertheless we hope to get a chance to serve you better in the near future. Sincerely, ibis Budget Graz City

Good value for money

Customer review rating 3.8/5

Dennis M. Friends - 21/11/2018 Confirmed reviews ALL

The hotel was well situated, within about a ten minute walk to the main part of town. The room was clean and the large bed was comfortable, the bunk bed was small and slightly awkward to get in and out of but otherwise was again comfortable.

Dear Dennis M., thank you for staying with us! We work hard to make our guest happy and appreciate your feedback! We hope to welcome you soon again. Sincerely, ibis Budget Graz City

Conveniently located budget hotel in Graz

Customer review rating 3.8/5

Anonymous Business - 06/10/2018 Confirmed reviews ALL

Very simple but adequate accommodation, well worth the price

Dear Albert H., thank you for your feedback! It is always a pleasure, when our guests are satisfied with their stay. We hope to welcome you soon again. Sincerely, Ibis Budget Graz City

ok

Customer review rating 3.8/5

Anonymous Business - 20/09/2018 Confirmed reviews ALL

Good location, nice breakfast, room not so nice

Dear Outi V., thank you very much for your feedback! We are happy that you were satisfied with most of our services and we hope to welcome you soon again. Sincerely, Ibis Budget Graz City

Fine sleeping place with tremendous renovation noise on friday

Customer review rating 3.8/5

Roland Solo - 21/08/2018 Confirmed reviews ALL

Friday morning 7am the renovation/construction works started and the hotel was incredibly noisy. After the friday works, the room was ok.

Dear Roland A., thank you very much for your feedback! We are sorry that the first night ended so early by the construction site of our neighbor. Unfortunately it is authorized to start at 7.00 am. Therefore, it is all the more pleasant that you were satisfied with your stay and we hope to welcome you soon again. Sincerely, Ibis Budget Graz City

Big building site, demolition works alle day

TripAdvisor rating 3.5/5

BackPacker486838 Family - 05/08/2018 TripAdvisor review

Couldn't even speak to staff, as it was to noisy. Could cancel...but where to go, as lots of hotels were already booked and prices were up and had a child with me.(and matchday Graz -ajax, needed to get to stadium) Parkingfee euro 10,- noise all Day, starting at 8.20, so after the match&city short sleep(you're allowed to Stay until 12.00) according to manager he wasn't informed about the demolition works , yeah right....

Dear Guest, thank you for your feedback! We understand your displeasure about the noise and we are sorry that we can not influence this official approved site. It is also very annoying for us that no one can predict when it will be loud on the construction site. Nevertheless we hope to welcome you again. Sincerely, Ibis Budget Graz City

Great Location! Friendly Staff!

Customer review rating 3.8/5

Nino Business - 29/07/2018 Confirmed reviews ALL

The hotel has great location in the very center of Graz. All major sightseeings are in walking distance!

Dear Nino P., thank you very much for your feedback! It is always a pleasure when we meet the expectation of our guests. We hope to welcome you soon again in our hotel! Sincerely, Ibis Budget Graz City
Customer review rating 3.8/5

Alan H. Friends - 18/06/2018 Confirmed reviews ALL

Same as usual, stay there about 8/9 times

Dear Alan H., thank you very much for your comment on your stay in our hotel. It is always a pleasure when our guest are satisfied with our services. We hope to welcome you soon again. Sincerely, Ibis Budget Graz City

Good enough

Customer review rating 3.8/5

Eva Business - 15/06/2018 Confirmed reviews ALL

Only hotel available left in Graz. Not having a recepction is an important disadvantage when arriving late. I missed a hair dryer in the bathroom

Dear Eva M., thank you for your feedback! As a tip for your next stay, a hairdryer is available at the reception. There are € 10 to deposit for it. Our reception times are: Mon-Sat: 06.30-12.00 am(1st floor, breakfast room) and 17.00-22.00 pm. Sunday and public holiday: 07.00-12.00 12.00 am(1st floor, breakfast room) and 17.00-22.00 pm. Sincerely, Ibis Budget Graz City
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