ibis budget Graz City

ibis budget Graz City 2 stars

Customer review rating (ALL Rating) 4.2/5 26 reviews

See on a map

Description

Hotel extras

  • Within walking distance of the city center and old town

  • 86 rooms - accommodation for max. 2 adults and 1 child under 12 years old

  • Free WIFI

  • All-you-can-eat buffet breakfast

  • Easy access to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Graz City

Neubaugasse 11
8020 GRAZ
Austria

  • LENDPLATZ:  LINIE 63 und 58 LENDPLATZ

  • SÜDTIROLERPLATZ:  Linien 1,3,6,7 SÜDTIROLERPLATZ

  • By plane

    FLUGHAFEN GRAZ At 11km / 6.84 miles

  • By car

    A9/ EXIT GRAZ NORD At 10km / 6.21 miles

  • By train

    HAUPTBAHNHOF GRAZ At 1.5km / 0.93 miles

GPS:47.07614, 15.43097

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

Bunk bed for your child below 11 years. For elders, double bed with soft pillows is of course just as comfortable. The room has free WiFi and a flat-screen TV with many channels.

Standard Room

  • Max. number of persons: 3
  • Area: From 11 / 118 sq ft
  • Wireless internet in your room
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  26 reviews

TripAdvisor Rating  3.0/5  524 reviews

Good stay as always

Customer review rating 5.0/5

Derek Friends - Confirmed reviews ALL

When I'm in Graz I always stay here, as do the friends that travel with me. This will be about my 13th time staying here in 9 years and I hope to be back again in September/October and again next year.

Dear Derek, We very much appreciate your comments regarding your stay at the ibis budget Graz City and were very happy to read that you had a good stay with us! Therefore we are all looking forward to welcoming you back soon! Kind Regards Joanne IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

DIRTY

TripAdvisor rating 1.0/5

Johann B Families - TripAdvisor review

The hotel was dirty in every floor, since the entrance. All the corridors were dirty and most impressive, our room was with at least one month of dust. We had to clean our beds frame before even try to sleep. The front desk is run by a teenager who could not handle all requests. Also, the front desk was closed in many occasions, so you do not have anyone to complain to. A total lack of MANAGEMENT!!

Dear Johann B, thank you for reviewing your stay! We are so sorry that your room was not clean and we made several serious mistakes during the cleaning. We do apologize for all inconveniences that caused you! For your comfort in the future - between 11:00 and 17:00 and 22:00 and 06:30 next morning, when reception is not open, there are 2 emergency buttons directly at the entrance. This will connect you 24/7 with a colleague who can arrange a quick room change - or at least note your complain for me to take care about it next morning. We kindly inform you that all our colleagues are grown up and trained to handle all requests we think are expectable at a 2 star budget hotel. However sometimes all of us are surprised by a question we were not prepared to - and/or do not have the resources to handle it in acceptable speed in that moment. We are very sorry if one of these occasionally situations happened to you. Sincerely yours Joanne Manager

Good stay

Customer review rating 4.0/5

Wolfgang S. Friends - Confirmed reviews ALL

Overall nice stay in this budget location. Very well located! Only negative point was the slightly smelly undertone in the room which must have come from smoking in the room of a previous occupant. Also the seal on the shower in my room was on the way out which causes some minor flooding if not being cautious.

Dear Wolfgang S., we very much appreciate your comments regarding your stay at the ibis budget Graz City. We are very sorry that we did not react properly to the smells in your room, and do apologize for all inconveniences this caused you. Thank you for sharing your experience and we hope to welcome you back again! Sincerely, Joanne IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

a nightmare

TripAdvisor rating 1.0/5

sven775 TripAdvisor review

staff was unfriendly and rude, the floors are dirty and filthy, the worst mattress I ever slept on, NEVER AGAIN. Usually even ibis BUDGET hotels have a certain standard, this one clearly hasn't. Noisy neighbourhood, located next to a dormitory.

Good Morning, Thank you for rating your stay! Of course we apologize for the impression you got from our colleague. We are very sorry that you did not have a nice stay with us. Kind regards Jo Höcher

Short and sweet

Customer review rating 5.0/5

William R. Solo - Confirmed reviews ALL

My stay was very enjoyable. Friendly reception, clean and quiet room - as is to be expected with Accor. The underground parking facility in Graz is a blessing.

Dear William R., We very much appreciate your comments regarding your stay at the ibis budget Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Höcher IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in GRAZ