ibis budget Graz City 2 stars

Customer review rating (ALL Rating) 3.8/5 210 reviews

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Description

Hotel extras

  • Within walking distance of the city center and old town

  • 86 rooms - accommodation for max. 2 adults and 1 child under 12 years old

  • Free WIFI

  • All-you-can-eat buffet breakfast

  • Easy access to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Room

  • 3 persons
  • 11 / 118 sq ft
  • Bedding 69 x Double bed(s)

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Hotel location

ibis budget Graz City

Neubaugasse 11
8020 GRAZ
Austria

GPS:47.07614, 15.43097

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Cold buffet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  210 reviews

TripAdvisor Rating  3.0/5  536 reviews

Budget accomodation

Customer review rating 4.0/5

Domen Families - Confirmed reviews ALL

All you need for an overnight stay. Near centre, galleries and many shops.

Dear Domen H., Thank you for taking the time to reply to our survey! We're happy to see you had an overall good experience during your stay with us. As we are a small team, we cannot offer personal check-in overnight. During the afternoon our team is there for you at the reception from 3 to 10 pm. We hope to be able to welcome you again on a future visit! Best regards, Joanne

Well located

Customer review rating 4.5/5

Izabela Business - Confirmed reviews ALL

Helpful staff, possibility to leave your luggage after check out so you don't have to carry it around.

Dear Izabela P., Thank you very much for taking the time to answer our survey. We're glad you had an overall good stay and are especially happy to pass on your compliments to our staff. We are always working on offering the best selection we can at our breakfast buffet and will take your comment under advisement! Best regards, Joanne

Getting tired looking

Customer review rating 3.5/5

Derek C. Friends - Confirmed reviews ALL

The room had a stoll in it and not the usual chair which you could hang your coat or jacket over. The shower holder kept slipping down and could not be tightened up, also the tray is stained. The tabletop surface had cigarette burns and the laminate was splitting. Overall the place is ideal for my needs, which is why I've stayed here approximately 15 times, but it's decor is again showing signs of wear and tear. There were workers in as we could hear drilling and banging in the morning, including Saturday and Sunday (which was a tad sleep and rest disturbing) , so perhaps they are having a spruce up. I will be back no doubt but if it gets shabbier then I will be looking elsewhere.

Dear Mr. C., Thank you for your rating and comment! We're happy to see you had an overall pleasant stay with us and apologise for the noise. We are indeed updating the rooms! The flooring and beds are being redone, as well as the walls repainted. Best regards, Hannah

Good hotel but need improvement

TripAdvisor rating 2.0/5

myMini Solo travel - TripAdvisor review

Hi. I’m loved the Ibis hotel range. But this Graz Budget need to be improve. The floor quite dirty. Heater not functioning well. The bed and pillow quite good. The floor security need to be improved. A lot of people can enter the building at night.

Dear myMini, Thank you very much for your rating and your comment. We're sorry you had a disappointing experience with us. We are currently in the process of an update for all the rooms and hallways. We are looking into the issue of security! Best regards, Joanne

Rather hostel for students than hotel

Customer review rating 1.5/5

Tomek Business - Confirmed reviews ALL

They ask for online check-in. You do this. When you arrive you have to fill all the same information in paper form. You give invoice data twice - while booking, then in on-line check-in. When you arrive, they don't have invoice data. Are we in XXI century, or we are back to 90's? The room. It is really very old and strickt inside. You have desk/table, but no chair. Toilet seat is very noisy (no chance to use is without hiting the wall). Even the price is not good. The breakfast was good, and so was the bed.

Dear Tomasz S., Thank you for taking the time to respond to our survey. We're sorry you experienced such trouble with your check-in and billing processes. I hope this could be resolved to your satisfaction. Best regards, Joanne Höcher

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Other web-users rate our hotel

  • 972 reviews 9.2/10 Location
  • 1,172 reviews 4.1/10 Room
  • 567 reviews 7.8/10 Service
  • 43 reviews 5.3/10 WiFi
  • 631 reviews 2.8/10 Comfort
  • 512 reviews 3.4/10 Cleanliness
  • 352 reviews 6.6/10 Breakfast
  • 171 reviews 3.8/10 Vibe

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