ibis budget Graz City

ibis budget Graz City 2 stars

Customer review rating (ALL Rating) 4.3/5 33 reviews

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Hotel extras

  • Within walking distance of the city center and old town

  • 86 rooms - accommodation for max. 2 adults and 1 child under 12 years old

  • Free WIFI

  • All-you-can-eat buffet breakfast

  • Easy access to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Graz City

Neubaugasse 11
8020 GRAZ
Austria

GPS:47.07614, 15.43097

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

Bunk bed for your child below 11 years. For elders, double bed with soft pillows is of course just as comfortable. The room has free WiFi and a flat-screen TV with many channels.

Room

Standard Room

  • Max. number of persons: 3
  • Area: From 11 / 118 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  33 reviews

TripAdvisor Rating  3.0/5  529 reviews

Great location

Customer review rating 4.0/5

Justsomefestivalvisitor Solo - Confirmed reviews ALL

Simple but clean stay. The new floor makes a huge difference to the old carpet. Very nice, competent and friendly staff at checkin!

Dear Roland A., We very much appreciate your comments regarding your stay at the ibis budget Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

Very rude receptionist

TripAdvisor rating 1.0/5

betimbr Families - TripAdvisor review

I was passing nearby the city and needed something budget just to go through the night. I went to this hotel and at the reception a woman just didn't want to accept us. *We don't have rooms* even though there were rooms if you looked online.

Dear Betimbr Many thanks for your comments. I am very sorry for your unpleasant experience. best regards Julie

Good stay as always

Customer review rating 5.0/5

Derek Friends - Confirmed reviews ALL

When I'm in Graz I always stay here, as do the friends that travel with me. This will be about my 13th time staying here in 9 years and I hope to be back again in September/October and again next year.

Dear Derek, We very much appreciate your comments regarding your stay at the ibis budget Graz City and were very happy to read that you had a good stay with us! Therefore we are all looking forward to welcoming you back soon! Kind Regards Joanne IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

DIRTY

TripAdvisor rating 1.0/5

Johann B Families - TripAdvisor review

The hotel was dirty in every floor, since the entrance. All the corridors were dirty and most impressive, our room was with at least one month of dust. We had to clean our beds frame before even try to sleep. The front desk is run by a teenager who could not handle all requests. Also, the front desk was closed in many occasions, so you do not have anyone to complain to. A total lack of MANAGEMENT!!

Dear Johann B, thank you for reviewing your stay! We are so sorry that your room was not clean and we made several serious mistakes during the cleaning. We do apologize for all inconveniences that caused you! For your comfort in the future - between 11:00 and 17:00 and 22:00 and 06:30 next morning, when reception is not open, there are 2 emergency buttons directly at the entrance. This will connect you 24/7 with a colleague who can arrange a quick room change - or at least note your complain for me to take care about it next morning. We kindly inform you that all our colleagues are grown up and trained to handle all requests we think are expectable at a 2 star budget hotel. However sometimes all of us are surprised by a question we were not prepared to - and/or do not have the resources to handle it in acceptable speed in that moment. We are very sorry if one of these occasionally situations happened to you. Sincerely yours Joanne Manager

Good stay

Customer review rating 4.0/5

Wolfgang S. Friends - Confirmed reviews ALL

Overall nice stay in this budget location. Very well located! Only negative point was the slightly smelly undertone in the room which must have come from smoking in the room of a previous occupant. Also the seal on the shower in my room was on the way out which causes some minor flooding if not being cautious.

Dear Wolfgang S., we very much appreciate your comments regarding your stay at the ibis budget Graz City. We are very sorry that we did not react properly to the smells in your room, and do apologize for all inconveniences this caused you. Thank you for sharing your experience and we hope to welcome you back again! Sincerely, Joanne IBIS BUDGET GRAZ CITY Neubaugasse 11 - 8020 GRAZ Tel.: +43 (0316) 76 44 00 Fax: +43 (0316) 76 44 00 - 25 h5… ibisbudget.com - accorhotels.com ACCOR Austria Invest GmbH, FN 471146m Handelsgericht Wien, DVR-Nr. 40… UID: ATU72…

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Other web-users rate our hotel

  • 678 reviews 9.3/10 Location
  • 765 reviews 3.2/10 Room
  • 352 reviews 7.6/10 Service
  • 24 reviews 4.5/10 WiFi
  • 432 reviews 1.9/10 Comfort
  • 367 reviews 2.8/10 Cleanliness
  • 235 reviews 5.8/10 Breakfast
  • 106 reviews 3.6/10 Vibe

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