ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.4/5 2,894 reviews

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47 Lillie Road, Earl's Court, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Grab a bite at Barnaby's, where you'll find home dining with a twist!

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,894 reviews

TripAdvisor Rating  4.4/5  150 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Belen A. L. Couples - Confirmed reviews ALL

My stay was amazing and the staff couldn’t be nicker. Definitely a place to come back!

Dear Belen A., Thank you for such a positive review. We’re delighted you enjoyed your stay at ibis London Earls Court. It’s wonderful to hear our team made such a positive impression during your visit. We’re equally pleased to know our ALL loyalty programme continues to meet your expectations as a valued Classic member. We hope that you will visit us again in the future. Kind regards, Kristian Dhima, Guest Relations Manager

Customer review rating 2.0/5

Po M. C. Families - Confirmed reviews ALL

We have no good experience in your hotel, when we went to our room first night, find there was something broken on the ground and we told the staff next day for repairing, however until we leave four days later, nothing changed. But the most bad was we ask to add one more breakfast (since including two from three persons), we did at the first day, it's ok and the staff told us can purchase again when we needed! We did the same last night (28/11/25) the trainee of the counter said that it was unable to do that, we kept repeating our request but other staffs stated in the counter did not assist us until we got mad! We paid for the rate but didn't get appropriate service, very disappointed.

Dear M. C., Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in multiple areas during your stay. While we aim to resolve maintenance requests promptly through our 24-hour reception team, we regret this was not your experience and will reinforce our protocols. Regarding breakfast arrangements, our staff is trained to accommodate additional requests efficiently, and we will review this incident to prevent recurrence. Our team takes pride in delivering consistent service, and we regret any instances where responsiveness did not meet our standards. We appreciate you highlighting these opportunities for improvement as we strive to enhance our guest experience. The whole team hope to have the pleasure of seeing you again. Best wishes, Kristian Dhima, Guest Relations Manager

Customer review rating 5.0/5

Sandra P. Families - Confirmed reviews ALL

Check in easy room spotless and smelt fresh perfect stay

Dear Sandra, Thank you very much for your kind comments following your recent stay with us. We’re thrilled you enjoyed your stay at ibis London Earls Court. It’s fantastic to hear our check-in process worked seamlessly for you and that you found your room impeccably maintained. Our team takes pride in providing fresh, welcoming spaces for every guest. We’re especially pleased our location proved convenient for your visit to Come Alive and local transport links. We hope you were able to explore more of Fulham’s vibrant neighbourhood during your stay. We look forward to welcoming you again. Best regards, Kristian Dhima, Guest Relations Manager

Exceptional Stay with Outstanding Hospitality

TripAdvisor rating 5.0/5

vivi382013 TripAdvisor review

Our stay was excellent. Carmen was friendly, welcoming and incredibly helpful throughout our visit. She truly made our experience even better. We would definitely choose this place again.

Dear Vivi, Please accept our sincere thanks for this glowing review. We're delighted you enjoyed your stay at ibis London Earls Court. It's fantastic to hear Carmen's welcoming approach enhanced your visit. Our team takes pride in creating memorable experiences, and we're thrilled this shone through during your time with us. We look forward to welcoming you again. Kind regards, Supriya Rai, Guest Relations Manager

Customer review rating 3.5/5

Hang N. Y. Couples - Confirmed reviews ALL

Overall, I enjoyed my stay. However, I am writing to express my continued disappointment with the check-in process and with the explanation provided in your recent reply. I in fact completed the online check-in according to the instructions sent by email. I then arrived at the hotel before 11:30 a.m., where a gentleman at the reception assisted me. After checking a copy of my friend’s Heartists card, he confirmed that although my room was not yet ready, my check-in was fully completed and that I could return at any time later to simply collect my room key. However, when I returned at around 9:30 p.m. that evening, the receptionist insisted that I repeat the entire check-in process. Despite explaining that both the online check-in and the in-person check-in had already been completed, I was asked again for my driving licence for identity verification and for the Heartists card. The process took nearly ten minutes, and due to her very unfriendly tone, I felt uncomfortable and unwelcome. I sent my feedback to the hotel directly a few days ago and the reply stated that the check-in procedure carried out by the evening receptionist was correct. While I appreciate the response, it did not address the key issue: why was I required to check in three times—online, in the morning, and again at night—when I had already been told that everything was completed? This lack of clarity is precisely what led to the confusion and inconvenience I experienced.

Dear Hang, Thank you for sharing your review. We’re pleased to hear you found value in our ALL loyalty programme and appreciated our team’s service quality during your stay. However, we sincerely regret any confusion surrounding our digital check-in procedures and will review this with our front desk team to ensure clearer communication. Despite these challenges, we’re delighted you enjoyed our hotel’s central location near London’s key attractions and transport links. We do hope to be able to welcome you back in the future. Kindest regards, Kristian Dhima, Guest Relations Manager

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Other web-users rate our hotel

  • 2,256 reviews 9.4/10 Location
  • 3,094 reviews 7.5/10 Room
  • 2,514 reviews 9.1/10 Service
  • 72 reviews 6/10 WiFi
  • 1,281 reviews 9.1/10 Breakfast
  • 1,247 reviews 8.5/10 Cleanliness
  • 848 reviews 8.8/10 Vibe
  • 621 reviews 7.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.