ibis Vitoria Aeroporto Hotel 3 stars

Customer review rating 4.2/5 5,080 reviews
ibis Vitoria Aeroporto
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+ 17 Services
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Billiards/Snooker
Business services
  • Copy/print service available

Hotel location

ibis Vitoria Aeroporto

Rod BR 101 - Km 2 s/2
Bairro Carapina
29161-793
serra
brazil

Tel: +552730414900

Fax: (+55)2730414901

Contact email

Check-in from 12h00

Check out up to 12h00

  • T JACARAIPE :   551 VITORIA APART

  • TRANSCOL :   504 or 506 VITORIA APART HO

  • By plane

    EURICO SALLES At 2km / 1 miles

  • By car

    BR 101 At 0km / 0 miles

  • By train

    VITORIA At 15km / 9 miles

GPS :-20.238722, -40.279194

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed and an additional bed for a child up to the age of 11.

  • Max. number of persons: 3
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Renovated Room with 1 double bed

  • Max. number of persons: 2
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Renovated Room with twin beds

  • Max. number of persons: 2
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Renovated Room with 1 double bed and an additional bed for a child up to the age of 11

  • Max. number of persons: 3
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus Our Oopen restaurant lets you create delicious dishes with our tasty pasta grilled fish and meat cooked in a range of sauces.

Dinner

19:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MENU EXPRESS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Vitoria Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,080 reviews

tripadvisor

TripAdvisor Rating 4.0/5

595 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Unpleasant and stressful stay

Customer review rating 4.2/5

Lucas A. Solo - 09/02/2020 Confirmed reviews ALL

Dear Sir, It is with frustration that I complain for the unpleasant stay of my mother, Sueli Barbosa, in your hotel property on xx January 2020. Her mobile phone disappeared or was stolen while checking in. Her room not only was downgraded but had the TV not working and without clock. This basic standard is expected from a hotel brand such as yours but was unfortunately inconveniently not provided. I hope you will take this feedback to improve the quality of service your guests deserve.

Nothing Special

Customer review rating 4.2/5

Guilherme B. Solo - 30/01/2020 Confirmed reviews ALL

The Ibis Vitoria Aeroporto is a good hotel. Follows very well the standards of the "Ibis" line. I expected to have free shuttle from the airport, as it has "Aeroporto" on the name. If I knew there was no shuttle I would probably stay in another hotel.

The ground-floor terrible nuisance, therefore, an unfair stay!

Customer review rating 4.2/5

Alire L. Solo - 26/12/2019 Confirmed reviews ALL

I usually don’t give a bad review because I like the hotel but the room in the ground floor was the worse experience ever. You guys accepted a group of people - teachers to be more precise, and my room was next to the entrance for the breakfast area/reception, and from 5am these people started to make a lot, I mean a lot of noise next to my room, and you guys didn’t have the consideration to ask them to be quiet and to have consideration towards the other guests, that was unacceptable, really. I will come back only if I need too, but I will never accept ground floor again as now I know how terrible the experience would be. Also, your breakfast is too poor for such an expensive stay, for e.g, in the 21st century, and you don't have a dairy-free option. It's really underrated (come on guys, soy milk is everywhere!). The room is fine, not perfect but it is fine. The employees from reception to kitchen are the only ones who should get all the stars, they were amazing and I hope the bad side of my review don’t fall on them as they don’t deserve it.

Dear Mrs. Alire, Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

I think that room is not clean enough

Customer review rating 4.2/5

Marcos Business - 13/12/2019 Confirmed reviews ALL

The reception is ok The room is not ok The restaurant is ok

Dear Mr. Marcos Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

Wonderful

Customer review rating 4.2/5

Joe H. Solo - 26/11/2019 Confirmed reviews ALL

The lady I dealt with was stunnigly beautiful and massivley helpful

Comfortable and convenient

Customer review rating 4.2/5

J Business - 18/11/2019 Confirmed reviews ALL

Good location near the airport, and simple, no-frills accommodation. The staff were lovely and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jefferson F. Maioli Gerente Geral
Customer review rating 4.2/5

Jitendra G. Business - 14/11/2019 Confirmed reviews ALL

The staff was extremely helpful and very polite.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jefferson F. Maioli Gerente Geral

Quick and good

Customer review rating 4.2/5

Andre H. M. N. Families - 16/09/2019 Confirmed reviews ALL

It’s was ok. Staff efficient and very friendly impressed ourselves in a very positive way.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jefferson F. Maioli Gerente Geral

Very satisfied!

Customer review rating 4.2/5

M.pokorny Families - 31/07/2019 Confirmed reviews ALL

I was nicely surprised by the staff in the hotel. Very helpful and pleasant. Great!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jefferson F. Maioli Gerente Geral

Good

Customer review rating 4.2/5

Thalles Business - 10/07/2019 Confirmed reviews ALL

- Attendants have been very polite and courteous; - The room has attended my expectations and needs; - The night meal was diverse and with good taste; - The Full BREAKFAST should be started at 5:00am because some of guests shall leave the hotel early in the morning and the available breakfast until 6:00am is not good enough i.e. there is not a good variety of foods.

Dear Mr. Thalles Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

Dr.

Customer review rating 4.2/5

William M. Business - 10/06/2019 Confirmed reviews ALL

Your employees were great, friendly and very helpful. Larissa, outstanding - give her a raise! 1. Location: Great 2. Air: Poor 3. WiFi: Horrible 4. Maintenance: Poor 4. IBIS is an international hotel. I was very disappointed, no CNN 5. Breakfast: Fair, poor value 6. Restaraunt: clean, great employs I will only return if you if improve the 4 above observations.

Dear Mr. Willian, Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

Good

Customer review rating 4.2/5

Tiago A. Business - 27/05/2019 Confirmed reviews ALL

Good price, awesome staff

Prezado Sr. Tiago Agradecemos imensamente pelos seus comentários e ficamos honrados em saber que sua estada foi satisfatória. Mais uma vez o nosso muito obrigado. Jefferson F. Maioli Gerente Geral

Ok but not excellent

Customer review rating 4.2/5

Anonymous Business - 15/03/2019 Confirmed reviews ALL

The bedding was not very clean as I wanted to have to sleep after a day of work. Specially the heavy one.

Dear Lucas, Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

Atendeu as expectativas.

Customer review rating 4.2/5

Laércio A. C. Business - 05/03/2019 Confirmed reviews ALL

Satisfeito!.

Normal

Customer review rating 4.2/5

Sandro R. Business - 21/02/2019 Confirmed reviews ALL

Normal

Tudo muito bom

Customer review rating 4.2/5

Alonso Families - 27/01/2019 Confirmed reviews ALL

The bedroom Was kind it is small but everything else was great Amazing customer service Very friendly and the food was delicious.

Prezado Hóspede, Agradecemos pelos comentários e pela observação, assim podemos focar nos pontos que mencionou para melhorarmos ainda mais. Nosso maior objetivo sempre será que o cliente se sinta em casa e que sua hospedagem seja sempre satisfatória, e para atingir nosso objetivo, é sempre importante saber a sua opinião. Jefferson F. Maioli Gerente Geral

Very good accommodation

Customer review rating 4.2/5

Daniel S. Families - 20/01/2019 Confirmed reviews ALL

Very good place and accommodation for families.

Vitoria

Customer review rating 4.2/5

Carlos M. J. Couples - 04/01/2019 Confirmed reviews ALL

.

Jeremy A.

Customer review rating 4.2/5

Jeremy A. Families - 10/11/2018 Confirmed reviews ALL

Very comfortable

I did not like the installations, specially concerning the bathroom.

Customer review rating 4.2/5

Ana Business - 05/10/2018 Confirmed reviews ALL

People at reception should have more training or the registering system should be faster.

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