ibis Vitoria Aeroporto Hotel 3 stars

Customer review rating 4.1/5 5,547 reviews

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ibis Vitoria Aeroporto
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+ 17 Services

Hotel extras

  • Pet-friendly hotel, for fees

  • Hotel in Vitória with easy access to the BR 101 highway

  • 17-minute drive to Vitória downtown

  • 30-minute drive to Vitória bus station

  • 8-minute drive to Eurico de Aguiar Sales state airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Billiards/Snooker
Business services
  • Copy/print service availablePaying

Hotel location

ibis Vitoria Aeroporto

Rod BR 101 - Km 2 s/2
Bairro Carapina
29161-793 serra
brazil

Tel: +552730414900

Fax: (+55)2730414901

Check-in from 12h00

Check out up to 12h00

  • T JACARAIPE :  551 VITORIA APART

  • TRANSCOL :  504 or 506 VITORIA APART HO

  • By plane

    EURICO SALLES At 2km / 1 miles

  • By car

    BR 101 At 0km / 0 miles

  • By train

    VITORIA At 15km / 9 miles

GPS :-20.238722, -40.279194

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Views: Patio *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed and an additional bed for a child up to the age of 11.

  • Max. number of persons: 3
  • Views: Patio *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Views: Patio *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus Our Oopen restaurant lets you create delicious dishes with our tasty pasta grilled fish and meat cooked in a range of sauces.

Dinner

19:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MENU EXPRESS

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Vitoria Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,547 reviews

tripadvisor

TripAdvisor Rating 4.0/5

622 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Ok for location

Customer review rating 3.5/5

Anonymous Business - 02/03/2021 Confirmed reviews ALL

There is no transfer for hotel located next the an airport and also is not well maintained.

Prezada Sra. Jessica, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Jefferson F. Maioli Gerente Geral

Good located

Customer review rating 0.5/5

Daniel N. Couples - 09/02/2021 Confirmed reviews ALL

The quality of the hotel is very poor

Prezado Sr. Daniel, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Jefferson F. Maioli Gerente Geral

This IBIS needs a major cleaning

Customer review rating 1.5/5

Berthold K. Families - 29/01/2021 Confirmed reviews ALL

Unfortunately, this IBIS is not up to IBIS standards anymore. We stayed there many times, and it was always good. this time however, the room was dirty, with mosquitos. and this during the pandemia!

Dear Berthold K., Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

Disappointing IBIS hotel - not standard

TripAdvisor rating 1.0/5

Berthold60 Business - 26/01/2021 TripAdvisor review

We always used to stay at the IBIS Aeroporto hotel in Vitoria on our way to Bahia, because we always trusted the IBIS standard. However, this time, we were extremely disappointed: The room was not clean at all. There were mosquitos in the room, the shower was dirty. this is not the IBIS standard we are used to. on our way back from Bahia, we decided to stay at another hotel.

Good Stay

Customer review rating 5.0/5

Anonymous Business - 05/01/2021 Confirmed reviews ALL

Good

OK

Customer review rating 4.0/5

Lucas Business - 20/12/2020 Confirmed reviews ALL

Stay was good, people in the hotel were friendly. The only thing was that the room was a bit smelly, I think it came from the Aircond, which was not very good. The temp control was inefficient.

Prezado Sr. Lucas Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Jefferson F. Maioli Gerente Geral

Very bad confort and quality

Customer review rating 1.0/5

Armando A. Business - 13/12/2020 Confirmed reviews ALL

The bathroom is not comfortable. The airconditioning system did not refresh my room. Not a towel or paper towel in the restroom beside the restaurant. Thick sink in my room.

Prezado Sr. Armando Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Jefferson F. Maioli Gerente Geral

Good stay

Customer review rating 4.0/5

Leonan Business - 06/11/2020 Confirmed reviews ALL

Good bedroom. The air conditioner was not working properly but this night was very cold so wasn’t a bad thing.

Prezado Sr. Leonan Agradecemos pelos comentários e pela observação, assim podemos focar nos pontos que mencionou para melhorarmos ainda mais. Nosso maior objetivo sempre será que o cliente se sinta em casa e que sua hospedagem seja sempre satisfatória, e para atingir nosso objetivo, é sempre importante saber a sua opinião. Jefferson F. Maioli Gerente Geral

Unpleasant and stressful stay

Customer review rating 0.5/5

Lucas A. Solo - 09/02/2020 Confirmed reviews ALL

Dear Sir, It is with frustration that I complain for the unpleasant stay of my mother, Sueli Barbosa, in your hotel property on xx January 2020. Her mobile phone disappeared or was stolen while checking in. Her room not only was downgraded but had the TV not working and without clock. This basic standard is expected from a hotel brand such as yours but was unfortunately inconveniently not provided. I hope you will take this feedback to improve the quality of service your guests deserve.

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As reported by Mrs. Sueli the airport taxi driver found his mother's phone and sent it by post. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

Nothing Special

Customer review rating 4.0/5

Guilherme B. Solo - 30/01/2020 Confirmed reviews ALL

The Ibis Vitoria Aeroporto is a good hotel. Follows very well the standards of the "Ibis" line. I expected to have free shuttle from the airport, as it has "Aeroporto" on the name. If I knew there was no shuttle I would probably stay in another hotel.

Prezado Sr. Guilherme Agradecemos pelos comentários e pela observação, assim podemos focar nos pontos que mencionou para melhorarmos ainda mais. Nosso maior objetivo sempre será que o cliente se sinta em casa e que sua hospedagem seja sempre satisfatória, e para atingir nosso objetivo, é sempre importante saber a sua opinião. Jefferson F. Maioli Gerente Geral

The ground-floor terrible nuisance, therefore, an unfair stay!

Customer review rating 2.0/5

Alire L. Solo - 26/12/2019 Confirmed reviews ALL

I usually don’t give a bad review because I like the hotel but the room in the ground floor was the worse experience ever. You guys accepted a group of people - teachers to be more precise, and my room was next to the entrance for the breakfast area/reception, and from 5am these people started to make a lot, I mean a lot of noise next to my room, and you guys didn’t have the consideration to ask them to be quiet and to have consideration towards the other guests, that was unacceptable, really. I will come back only if I need too, but I will never accept ground floor again as now I know how terrible the experience would be. Also, your breakfast is too poor for such an expensive stay, for e.g, in the 21st century, and you don't have a dairy-free option. It's really underrated (come on guys, soy milk is everywhere!). The room is fine, not perfect but it is fine. The employees from reception to kitchen are the only ones who should get all the stars, they were amazing and I hope the bad side of my review don’t fall on them as they don’t deserve it.

Dear Mrs. Alire, Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

I think that room is not clean enough

Customer review rating 2.5/5

Marcos Business - 13/12/2019 Confirmed reviews ALL

The reception is ok The room is not ok The restaurant is ok

Dear Mr. Marcos Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jefferson F. Maioli Gerente Geral

Wonderful

Customer review rating 5.0/5

Joe H. Solo - 26/11/2019 Confirmed reviews ALL

The lady I dealt with was stunnigly beautiful and massivley helpful

Comfortable and convenient

Customer review rating 3.5/5

J Business - 18/11/2019 Confirmed reviews ALL

Good location near the airport, and simple, no-frills accommodation. The staff were lovely and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jefferson F. Maioli Gerente Geral
Customer review rating 5.0/5

Jitendra G. Business - 14/11/2019 Confirmed reviews ALL

The staff was extremely helpful and very polite.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jefferson F. Maioli Gerente Geral

Cozy

TripAdvisor rating 5.0/5

Marco Antonio D Business - 08/10/2017 TripAdvisor review

Attention is special ... Congratulations From the contact ... the arrival and departure met me very well, without delongas and with much haste. Just can not praise it with words and be forced to fill 200 lines .... Ask me how it was CONGRATULATIONS ... massss having to write 200 words is too much friends ... even so my weighting was written ..

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

confortable as expected

TripAdvisor rating 4.0/5

SLF401 Friends getaway - 23/02/2017 TripAdvisor review

Going to an Ibis Hotel means kbnowing exactly what you are going to find. The rooms look the same all over the world, the breakfast is healthy and good, people from the hotel are nice and friendly. very confortable. But I had a problem with the check-in by the internet: it did not arrive there !!

Dear guest, We very much appreciate your comments regarding your stay at the ibis Vitoria Aeroporto. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Reasonable price for an ibis

TripAdvisor rating 4.0/5

838lucasz Business - 06/02/2017 TripAdvisor review

The location is not so good. Has a favela behind and not more than a shopping near the hotel. I would reccomend you to stay at other ibis hotels around vitoria than staying at this one, because others have better places to go while there.

Could be Better...

TripAdvisor rating 3.0/5

BRMUNIZT Business - 18/07/2016 TripAdvisor review

Bad internet connection Box in bathroom it's really bad. The door doesn't close properly and the water flows by underneath. I believe the hotel could take advantage of having a hood location to offer a little better services.

Thank you for taking the time to tell us about your experience at the ibis Vitoria Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabíola Carbello Gerente Geral

Hotel Card Key Trouble

TripAdvisor rating 3.0/5

Warrior1984 Solo travel - 19/05/2016 TripAdvisor review

After my check-in, I experienced a trouble at the door lockers. I just had to advice at the hotel lobby about that. She took a little long to give me another card key. My second day I experienced the second trouble again. After all that, the recepcionist just apologized me by the problem. The mainline is: "Some door lockers must be repaired." On the other hand, I had a great staying! Thanks all hotel staff!

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