ibis Vitoria Praia do Canto Hotel 3 stars

Customer review rating 4.2/5 7,233 reviews

ALLSAFE approved hotel

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ibis Vitoria Praia do Canto
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+ 15 Services

Hotel extras

  • No charge for children aged 11 or under staying with their parents.

  • Hotel in the bohemian district of Vitória

  • 6-minute drive to Vitória convention center

  • 8-minute drive to Vitória downtown

  • 8-minute drive to Eurico de Aguiar Sales state airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Vitoria Praia do Canto

R. Joao da Cruz 385
Praia do Canto
PRAIA DO CANTO
29055620 vitoria
brazil

Tel: +552721044850

Fax: (+55)2721044890

Check-in from 12h00

Check out up to 12h00

  • By plane

    EURICO SALLES APT At 6km / 3.73 miles

GPS :-20.294269, -40.294552

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Regional

The right choice for feeling good. A buffet of traditional dishes. Share with simplicity. Note: restaurant closed for renovations from February to April 2020.

BAR

The Bar : a friendly place to get together at any time of day.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Vitoria Praia do Canto

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,233 reviews

TripAdvisor Rating 4.0/5

1,323 reviews

Good location, but some bad experiences

Customer review rating 3.0/5

Tk Couples - 20/07/2021 Confirmed reviews ALL

We made an online check-in which should make it easier when you arrive. But at the desk we had to do everything again. The room we were given, was not cleaned yet (towels on the floor, used sheets,…). They gave us immediately another room, but not fun when you arrive tired….

Dear Tomas K., Thank you for taking the time to tell us about your experience at the ibis Vitoria Praia do Canto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

Very well locate

Customer review rating 4.5/5

Terezinha H. Solo - 02/06/2021 Confirmed reviews ALL

It was quiet, clean and and the Staff were courteous as always.

Terezinha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

well locate, good stay

Customer review rating 4.0/5

Anonymous Solo - 02/06/2021 Confirmed reviews ALL

good service at desk and cleaning

Itamar , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

TOP DE MAIS !!!!

Customer review rating 5.0/5

Fabio Business - 22/05/2021 Confirmed reviews ALL

ADOREI ! ESPERO VOLTA MAIS VZS !!

Prezado Sr Fabio, Agradecemos imensamente pela sua avaliação. Obrigada pela sua preferência, e esperamos ter a oportunidade de revê-lo brevemente. Sinceramente, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto
Customer review rating 4.5/5

Ana A. Business - 23/04/2021 Confirmed reviews ALL

It was great. The staff is nice and accommodating. I have only a complaint about the pillows, I prefer them softer, but I didn't ask for others, so I can't really complain about anything. The view is?amazing!!!

Prezada Sra Ana, Agradecemos imensamente pelos seus comentários e ficamos honrados em saber que sua estada foi satisfatória. Obrigada pela preferência, e esperamos ter a oportunidade de revê-la brevemente. Sinceramente, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

well located, good infrastructure, but bad services

Customer review rating 3.0/5

Anderson A. Families - 09/03/2021 Confirmed reviews ALL

The service has much to be better and achieve the IBIS standard expected, the cleaning service is terrible, my room hall was completely durty, food trays in the floor, I thought It iwas late of the night, but when left the room late in the morning the dirt still there, even after the room service past in my floor, I simple dispenser for this kind of trays, notification for the users and periodic tours (by security cameras or on site) can help on it. Unfortunately, the toilet bowl were dirt after my family use, the incredible was... still dirty when I back, OMG how is it possible? Everyday I arrieved late to the breakfast and the coffee bottle was empty and I need to wait for the new one, ah... everyday? Yeah, missing dishes, missing glasses... everyday I had to face a different challenge. Where is the efficiency operational? Procedure, checklists, routine, monitoring and training, training, and training. My wife has an ear disease, she didn't hear wery well, when she checked out the hotel, she requested for 2 times to speak a little loud and the attendance showed unwillingness, no empathy with guests with special needs? The infrastructure is enough and attend the IBIS standard, but the service was terrible...

Dear Anderson A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto
Customer review rating 5.0/5

Priscila Business - 11/12/2020 Confirmed reviews ALL

Excelente hotel

Prezada Sra Priscila, Agradecemos imensamente pela sua avaliação. Iremos focar nas suas observações para a melhoria dos nossos serviços. Esperamos ter a oportunidade de revê-la brevemente. Sinceramente, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

Old Amenities

Customer review rating 1.0/5

Thiago K. Business - 16/11/2020 Confirmed reviews ALL

Hotel need renovation ASAP

The hotel needs a good renovation.

Customer review rating 1.5/5

Anonymous Business - 27/10/2020 Confirmed reviews ALL

The furnitures are very old with broken parts. The bed was terrible and pillows not smelling well.

Dear Rafael Andre L., Thank you for taking the time to tell us about your experience at the ibis Vitoria Praia do Canto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

Time to Improve

Customer review rating 2.5/5

Manoel V. Business - 21/02/2020 Confirmed reviews ALL

I always use to stay at this hotel during my business trips to Vitoria, and overally, all stays have been satisfactory. But this time, the experience was no good. 1 - One of the most important events in Vitoria, Vitoria Stone Fair, was being held in the city, so all hotels were full, as this one. However they decided to refurbish at this exact moment. They should wait a low season. 2 - Having breakfast at the garage was horrible. Yes, at the garage. Eating at the same time the cars were passing outside the poor structure they created. 3 - Also we noticed lack of staff at the breakfast area. The two people that were there (a blond girl and a brown guy) were very nice and attended everyone well, but, poor them, were too few people to take care of a packed space. So juice, milk, cheese breads and other stuff were missing. Again, not their fault, as they were running (literally) to no replace all. Management should fix it!

Dear Manoel, Thank you for taking the time to tell us about your experience at the ibis Vitoria Praia do Canto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

Perfect location, great Hotel.

Customer review rating 5.0/5

Lanusse M. D. C. Solo - 08/02/2020 Confirmed reviews ALL

I received a great professional service from a blonde carioca lady who offered me a nice spacious clean room with a beautiful view . With the manager Andressa my stay was prolonged from 4 to 16 days . It was a perfect holiday to visit my family and we were super happy . Thank you very much to both of you and the Ibis team . Great hotel, team , location ,room, view. 5 stars *****.

Customer review rating 3.5/5

Guara D. G. Business - 05/02/2020 Confirmed reviews ALL

One of the reasons that I stayed at Ibis hotel was because of the location. I was disappointed with the breakfast, Monday I had a breakfast in a space that they call restaurant at G1 (garage) and the quality of the food was okay. I intend to be a guest in your hotel again but you need to be aware that the quality of the hotel needs to be improved.

Dear Guaciara, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel ibis Vitória Praia do Canto

Well located

Customer review rating 4.0/5

Laiza Business - 28/01/2020 Confirmed reviews ALL

Well located, several restaurants and bars in the neighborhood. Great breakfast. Down: walls are paper thin so you can hear everything in the other rooms beside you or in the corridors. Do not stay close to the elevators.

Laiza, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

Great stay

Customer review rating 5.0/5

Daryl D. Business - 28/01/2020 Confirmed reviews ALL

Great

Dear Daryl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabíola Carbello - Gerente Geral - Hotel ibis Vitória Praia do Canto

Nice Stay

Customer review rating 4.0/5

Eduardo Business - 13/01/2020 Confirmed reviews ALL

Was nice, under my expectations.

VITÓRIA

TripAdvisor rating 5.0/5

Carlos C Business - 24/02/2019 TripAdvisor review

Excellent staying, except the room was not ready when I came in... in addition, the service is usually excellent, since the check in up to check out. Localization is perfect for me considering the location I work when I´m in Vitória

Business Trip

TripAdvisor rating 5.0/5

maurici0bertucci Business - 22/10/2018 TripAdvisor review

Great location. Very close to major pubs and restaurants. 10 minutes from Airport and several options for night life. Very cozy. The restaurant menu offers several dinner options of all kind of meals.

Wondeful check in and check out

TripAdvisor rating 5.0/5

vladimirvitovsky Business - 24/09/2017 TripAdvisor review

Very good. As a platinum member there was some amenities very nice, like water, candy. The check in was fabulous and the check out, even it was on early morning, around 4a.m. that was so fast and so easy.

Dear Guest, We thank you for your comments following your stay at ibis Vitoria Praia do Canto. It's a pleasure to have your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the hope of welcoming you again, please accept our compliments. Regards, General Management Hotel ibis Vitoria Praia do Canto

Very Warm Welcome

TripAdvisor rating 5.0/5

Warrior1984 Solo travel - 17/08/2017 TripAdvisor review

When I had my check in at the hotel lobby, the hotel staff was very kind. In another words I just had a warm welcome I ever had at the Ibis Hotel that I've stayed. Right on the room I found a left gift from hotel staff wishing me a welcome and nice staying. Very impressive view from city panorama spots. Futhermore, I got a free welcome drink. Great Experience!

Dear Guest, We thank you for your comments following your stay at ibis Vitoria Praia do Canto. It's a pleasure to have your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the hope of welcoming you again, please accept our compliments. Regards, General Management Hotel ibis Vitoria Praia do Canto

Lovely team

TripAdvisor rating 5.0/5

Carlos Henrique F Business - 10/04/2017 TripAdvisor review

Friendly staff, great location, very good breakfast, it was the best experience in Ibis hotels made a welcome card for my stay. For sure next trip to Vitoria I will stay in this hotel, excellent cost benefit

Dear Guest, Thank you so much for your comments and we were honored to know that your stay was satisfactory. Once again thank you very much. Thanks for your preference, and hope to have the opportunity to review it briefly. Regards, General Management Hotel ibis Vitoria Praia do Canto

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