Pullman Berlin Schweizerhof

Customer review rating (ALL Rating) 4.4/5 3,058 reviews

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Pullman Berlin Schweizerhof - Image 1
Pullman Berlin Schweizerhof - Image 2
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Budapester Strasse 25, 10787 BERLIN, Germany

Description

Hotel extras

  • Located at the Zoological Garden and only a few steps from Kurfürstendamm

  • Free WIFI throughout the hotel

  • 18 flexible conference rooms with daylight, some with terrace

  • Parking garage with direct hotel access

  • Fit&SPA-Lounge with pool

Our accommodation(s)

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 BERLIN
Germany

GPS:52.506158, 13.343712

Telephone
Fax +49 30 26961000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLEND BERLIN KITCHEN AND BAR

The restaurant BLEND berlin kitchen and bar draws inspiration from the city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,058 reviews

TripAdvisor Rating  4.5/5  4,482 reviews

Customer review rating 4.5/5

Siobhan M. Couples - Confirmed reviews ALL

We had a lovely stay in the Pullmann Berlin Schweizerhof. We were originally staying for 4 nights, but when our flight home was cancelled, we booked an extra night and there was no issue staying in our room. The staff were super helpful, and provided us with some much needed toiletries on arrival, as our baggage had been delayed, too! Am extra duvet was bright to our room when requested, too 😊

Dear Siobhan, Thank you for taking the time to share your experience. We are delighted to know you enjoyed your stay at Pullman Berlin Schweizerhof. It is wonderful that our team could seamlessly accommodate your extended stay and provide the extra comforts you needed during the luggage delay. Your recognition of their helpfulness means a lot to us. We regret any shortcomings in the breakfast offerings. Please know we take all feedback seriously and will review our preparations to enhance quality. Finally, we are thrilled you found value in booking through the Accor ALL app and appreciate your advocacy for our loyalty program. Your Classic status ensures you always receive attentive service tailored to your preferences. We hope that you will return in the future. Best wishes, Hotel Pullman Berlin Schweizerhof

Customer review rating 4.5/5

Atalia P. Business - Confirmed reviews ALL

A wonderful experience altogether, excellent and thoughtful hospitality. From check in, room, facilities, check out, all was great. Close to perfect.

Dear Atalia, We would like to thank you for this review about your recent experience in our hotel. We are delighted that your stay at Pullman Berlin Schweizerhof met your expectations. Our team takes pride in delivering thoughtful hospitality, and we are thrilled that both Gian Luca during check-in and Pia at check-out contributed to your seamless experience. We regret any inconvenience caused by the booking process you described. Your feedback helps us identify areas where we can collaborate with our partners to improve digital experiences. That said, we are glad our facilities and room upgrade met your needs. It’s also wonderful to know you enjoyed the welcome amenities tailored for our Platinum members. Being steps away from Ku’damm and Tiergarten, we hope you found our location convenient for both business and leisure moments in Berlin. We do hope to be able to welcome you back in the future. Kindest regards, Hotel Pullman Berlin Schweizerhof

Customer review rating 2.5/5

Christine H. Families - Confirmed reviews ALL

Staff not attentive to our needs. 2guests. Towels and Bathrobe for 1. No recommendations for breakfast place. Really old mattress that sagged a lot!

Dear Christine, We thank you for taking the time to share your feedback. We are delighted you appreciated our hotel’s design, which aims to create a welcoming atmosphere through its Bauhaus-inspired elegance. However, we sincerely apologize that your experience fell short in several areas. We regret the oversight in providing adequate towels and bathrobes for two guests and will reinforce our room preparation checks. Our team is available around the clock to assist with immediate needs like replacements or breakfast recommendations, and we encourage guests to reach out directly for such requests. Regarding the mattress, we regularly assess our bedding for comfort and have maintenance protocols to address any concerns promptly. Nonetheless, we are glad you value being part of our ALL loyalty programme and appreciate your willingness to recommend it. Your insights help us prioritize improvements, such as enhancing in-room amenities and staff responsiveness. We hope we may have the pleasure of welcoming you back in the future. Best wishes, Hotel Pullman Berlin Schweizerhof

Customer review rating 4.0/5

Jan H. Couples - Confirmed reviews ALL

Very friendly and customer oriented staff at pool Staff at breakfast seemed quite stressed. Unfortunately not flexible in changing room from roadside to courtyard, while I asked for a quiet room in the reservation. This didn’t feel right. From an environmental point of view the temperature in the hotel could be lowered by 3-5 degrees!

Dear Jan, Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the attentive service from our team at the pool area. Our staff takes great pride in creating welcoming experiences for our guests. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We recognize the importance of tailoring room assignments to guest preferences and will share your feedback with our front desk team to improve future allocations. We also take note of your comments regarding sustainable practices and are committed to enhancing our initiatives in this area. Nonetheless, we value your loyalty as a Classic member of our ALL program and appreciate your overall positive rating. We hope you were able to take advantage of our central location near Tiergarten and Berlin’s iconic shopping districts during your couple’s retreat. We hope to welcome you again in the future. Kind regards. Hotel Pullman Berlin Schweizerhof

Convenient, comfortable, clean and classic

TripAdvisor rating 5.0/5

Sally E TripAdvisor review

Love this hotel. It is so close to two stations so feels close to all that Berlin has to offer. The room was spacious and immaculate. I would have liked more towels and pillows than were provided but these were brought to the room quickly and without question.. breakfast is a buffet and caters for everyone. The choice is huge. A hot tip for any UK visitors - the teabags at breakfast aren't as good as the ones in the room so take a bag with you. The swimming pool is wonderful - quite big for a hotel pool, and in a lovely setting. I wish I'd had a sauna but ran out of time. There's also original art everywhere - FABULOUS!!!!!! Can't fault this place. The guys on reception are wonderful.

Dear Sally, We would like to thank you for this review about your experience in our hotel. We are thrilled you enjoyed your stay at Pullman Berlin Schweizerhof. It’s wonderful you found our rooms comfortable and appreciated the variety at breakfast. Our team takes pride in maintaining clean spaces, and we’re glad this contributed to your positive experience. We also value your recognition of our attentive staff. We regret any inconvenience with the amenities in your room and are pleased we could address them promptly. Regarding the selection at breakfast, our aim is to cater to diverse preferences, and we’ll consider your feedback as we refine our offerings. That said, we hope you had time to explore the nearby attractions, given our proximity to major transport links. It’s also great you enjoyed our pool and art collection, which add to the unique atmosphere we strive to create. We do hope to be able to welcome you back in the future. Kindest regards, Hotel Pullman Berlin Schweizerhof

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Other web-users rate our hotel

  • 1,252 reviews 8.8/10 Location
  • 1,916 reviews 7/10 Room
  • 1,988 reviews 8/10 Service
  • 137 reviews 2.8/10 WiFi
  • 1,157 reviews 8.4/10 Breakfast
  • 792 reviews 5.7/10 Cleanliness
  • 607 reviews 8.2/10 Pool
  • 600 reviews 6.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.