Sofitel Cairo Nile El Gezirah 5 stars

Customer review rating (ALL Rating) 4.5/5 883 reviews

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Sofitel Cairo Nile El Gezirah - Image 1
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3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza, 11518 Cairo, Egypt

Description

Hotel extras

  • Located in the heart of Cairo with easy access to the capital's main landmarks

  • All rooms & suites with balconies, Nile views and elevated amenities

  • Infinity pool overlooking the Nile & relaxing Sofitel Spa on-site

  • Club Millésime on the 16th floor & Six dining venues by the Nile Promenade

  • Preferred destination for conferences & events with cutting-edge technology

Our accommodation(s)

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Hotel location

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza
11518 Cairo
Egypt

GPS:30.038811, 31.22426

Telephone
Fax +20 2 27363640

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  883 reviews

TripAdvisor Rating  4.5/5  4,557 reviews

Certificate of excellence 2024

Room service

TripAdvisor rating 5.0/5

Abdullah I TripAdvisor review

I was pleasantly surprised by the great professionalism of Mr. Mahmood Abdul Hakeem from room service, who always arrived with a big smile. His dedication to his work was truly commendable. The hotel itself, Vintage Hotel, offers a stunning river view. This was my first time staying here, and I was impressed by the well-educated staff. Highly recommended!

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah. Thank you for making Sofitel Cairo Nile El Gezirah your choice. We look forward to welcome you back soon! Sincerely yours, Iman El Gabaly Guest Experience Manager

Great from start to the end

TripAdvisor rating 5.0/5

omaraM2009BX TripAdvisor review

Great experience from in to out, starting with Mr. Omar in the reception team for his shiny smile and kindness 😊 to the great room the delicious breakfast Has a nice pool and very good spa Also, very professional team to handle all necessary issues and facilitate all you need when you need it

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such high ratings from our distinguished guests, as it truly serves as a motivational factor in striving to achieve excellence. Thank you for making Sofitel Cairo Nile El Gezirah your choice. We look forward to welcome you back soon! Magnifique Regards, Iman El Gabaly Guest Experience Manager

Overall good but disappointing check-out

TripAdvisor rating 4.0/5

James N Friends getaway - TripAdvisor review

Overall the stay was pleasant, however, the checkout process was very disappointing. Firstly I was told the system was down and therefore I was unable to use my ALL dining rewards voucher. After further discussion the system appeared to be up again but the man at reception could only process 1 (not the 10 I’m entitled to). This process was lengthy and frustrating and left me leaving having only been able to use one voucher due to needing to get to the airport.

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. Your feedback is important to ensure we continually deliver the service Sofitel Cairo Nile El Gezirah is renowned for and exceed your expectations for future visits. Please accept our sincere apologist for this unintentional mistake that was beyond our control, as due to a system error our team were not able to complete the voucher burning. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit. Magnifique Regards, Iman El Gabaly Guest Experience Manager

Best diner with my friend

TripAdvisor rating 5.0/5

Odyssey33207101054 Friends getaway - TripAdvisor review

Me and my friends had diner in kebabgy restaurant in sofitel Cairo The view of the restaurant by the Nile directly The grill was very delicious and tajin also The service were nice the staff was so polite and they responding very fast I want thank everyone from the staff members And tamer and Mohammed and engu for there hospitality

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Rest assured that we have shared your nice comment with our Kebabgy Restaurant team for them to know that hard work pays off. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager

Good stay

Customer review rating 3.5/5

Dr S. A. Families - Confirmed reviews ALL

I would love to tell you that I enjoyed the stay with sofitel hotel

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo Nile El Gezirah. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo Nile El Gezirah and we look forward to welcoming you back soon. Magnifique Regards, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

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Other web-users rate our hotel

  • 1,185 reviews 9.5/10 Location
  • 1,496 reviews 7.8/10 Room
  • 3,586 reviews 9.3/10 Service
  • 9 reviews 9.5/10 WiFi
  • 1,056 reviews 9.2/10 Food
  • 742 reviews 9.5/10 Breakfast
  • 358 reviews 8.1/10 Cleanliness
  • 313 reviews 4.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.