Mercure Sao Paulo Bela Vista

- bel accueil - literie, petit déjeuner très agréables - toilettes limites (pour un hôtel de ce niveau, se battre avec l'évacuation des toilettes ne va pas. Il existe des solutions à ce problème très brésilien, on le voit dans de nombreux hôtels de bon niveau

In a recent new stay, I reevaluate the hotel, keeping the same previous opinion of a good location considering the interest in the region to be visited in the city of Sao Paulo .In other respects, I took the unfortunate of precarious attendance, with rude staff, temporally to a disastrous checkin: misinformation, lack of sympathy, devaluation of the guest. The Mercure brand, linked to the Accor chain, translates into strict customer service in several hotels that I have had the opportunity to stay in, which makes me excited to select the hotels of the group, as well as strongly suggest to others who ask me for guidance hosting. This unit does not represent the group. There are other miscellaneous options in the region .

This hotel is terrible. I am staying here in business. I was first put in a room that had bugs all over including bed. Then I was moved to a dark and dingy room. My bathroom is leaking and tv not working. I tried to change rooms but was not possible. I don't reccomend this Hotel for personal or business. I'm very frustrated and wish I had the option to leave but timing doesn't make sense. Thanks Jana

Positif : - Service de l'équipe restaurant sympathique - Vaste choix du buffet petit déjeuner - Chambre spacieuse et bien équipée Négatif : - En revanche, absence de salon de thé/bar /salle de lecture indépendant du hall d'accueil

Bon hotel, personnel accueillant, et bonnes communications, que ce soit avec le transport public ou en voiture. Le seul point à améliorer serait la moquette du sol de la chambre, mais à part cela, tout s'est très bien déroulé.