Novotel São Paulo Jardins 4 étoiles

Note Avis clients (Note ALL) 4.4/5 1 743 avis

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Novotel São Paulo Jardins - Image 1
Novotel São Paulo Jardins - Image 2
Novotel São Paulo Jardins - Image 3
Novotel São Paulo Jardins - Image 4
Alameda Campinas, 1435, Paulista Garden, 01404002 São Paulo, Brésil

Description

Les plus de l'hôtel

  • Nous acceptons les animaux de compagnie - consultez nos conditions spéciales !

  • Certifié par Green Key comme un lieu de séjour durable et responsable.

  • À 15 minutes en voiture du centre de congrès de Rebouças

  • Hôtel à Jardins près de restaurants tels que Figueira Rubaiyat, Dom et Paris 6

  • À 20 minutes en voiture de l'aéroport Congonhas de São Paulo

Nos hébergements

Localisation de l'hôtel

Novotel São Paulo Jardins

Alameda Campinas, 1435, Paulista Garden
01404002 São Paulo
Brésil

GPS:-23.57242, -46.65932

Téléphone
Fax +55 11 3886-8500

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  1 743 avis

Note Avis clients 5.0/5

Angelica M. En famille - Avis confirmés ALL

Super bien placé, chambre impeccable. On y retournera

Dear Mrs. Angelica, We are truly delighted to know that your stay was perfect and that you highlighted our location and the care taken with your room. Knowing that you intend to return is, without a doubt, the greatest recognition we could receive. At the same time, we regret that your experience with the restaurant dishes did not fully meet your expectations. Your comments about the burger and the Caesar salad are very important and will be shared with our kitchen team so we can review and improve these points. Thank you for your sincerity, and we look forward to welcoming you back soon — for an even more complete experience, both inside and outside the restaurant. Janaina B. Quality Supervisor Novotel São Paulo Jardins

Note Avis clients 2.0/5

Nathanaelle P. En famille - Avis confirmés ALL

Piscine froide , pas de nettoyage des chambres . Bon emplacement .

Dear Mrs.Nathanaelle, Thank you for sharing your feedback with us. We are pleased to know that you appreciated our location — it is truly one of the aspects our guests value the most. However, we are sorry that some parts of your experience did not fully meet your expectations. Regarding the swimming pool, it is not heated and is designed to be enjoyed during the warmer days, especially in the summer. That said, we completely understand your point, and we will share your suggestion about heating the pool with the responsible team for consideration. As for the breakfast variety, we would genuinely appreciate knowing what you would have liked to find. Your input helps us continue improving the experience we offer. Concerning the housekeeping service, please accept our apologies. We will review internally what may have happened to ensure this does not occur again. We hope to have the opportunity to welcome you back and provide a much more enjoyable stay on your next visit. Janaina B. Quality Supervisor Novotel São Paulo Jardins

Note Avis clients 3.5/5

Marie G. En couple - Avis confirmés ALL

L hotel est bien situé mais quand on rentre dans la chambre il y avait vraiment une odeur affreuse et plein de cheveux dans la douche !!

Dear Mrs. Marie, Thank you for sharing your experience with us. We are truly sorry for the discomfort you encountered upon entering your room — this is certainly not the standard we strive to offer. Your feedback has already been shared with the teams involved so we can look into what happened and prevent this from occurring again. We would also appreciate the opportunity to better understand your check-in and check-out experience, as we noticed these moments did not meet your expectations. If you could share a bit more about when you stayed with us, it would greatly help us improve. Please know that we remain fully at your disposal to listen and assist you. We genuinely hope to learn from your feedback and have the opportunity to welcome you back for a much more positive experience. Sincerely, Janaina B. Quality Supervisor Novotel São Paulo Jardins

Note Avis clients 3.5/5

Cedric M. I. Professionnel - Avis confirmés ALL

L'hôtel est bien situé avec des infrastructures correctes. Le seul bémol est la salle de sport. Il n'y a pas beaucoup de matériel et n'est pas très grande

Dear Mr. Cedric, Thank you for taking the time to share your feedback. We’re glad to know you enjoyed our location and the hotel’s facilities. Regarding the gym, we appreciate your comment. The fitness area is designed for basic workouts, and your feedback is very helpful as we continue to look for ways to improve our services. We hope to have the pleasure of welcoming you back in the future. Sincerely, Janaina B. Quality Supervisor Novotel São Paulo Jardins

Note Avis clients 3.5/5

Alexandre J. Professionnel - Avis confirmés ALL

Hotel et chambres propres. Calme et bien situé, quartier agreable.

Dear Mr. Alexandre, Thank you for sharing your feedback with us. We are pleased to know that our location, cleanliness, and the overall tranquility of the hotel contributed positively to your stay. Regarding the point you mentioned, please be assured that we are committed to making improvements and that your comments have already been shared with the department in charge for review. Feedback like yours is essential to our continuous improvement, and we truly hope to welcome you back on a future visit. Janaina B. Quality Supervisor Novotel São Paulo Jardins

D'autres internautes évaluent notre hôtel

  • 462 avis 9.8/10 Site
  • 785 avis 6.9/10 Chambre
  • 762 avis 8.3/10 Service
  • 31 avis 4.6/10 Internet
  • 444 avis 8.5/10 Petit déjeuner
  • 274 avis 5.8/10 Propreté
  • 191 avis 6.7/10 Ambiance
  • 168 avis 8/10 Repas

Dispensé par Trustyou

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