Raffles Shenzhen 5 stars

Customer review rating (ALL Rating) 4.8/5 86 reviews

Raffles Shenzhen - Image 1
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T7, One Shenzhen Bay, 3008 Zhongxin Road, 518054 Shenzhen, China

Description

Hotel extras

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • Fitness Centre with Technogym equipment, indoor swimming pool and personal training sessions.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

Our accommodation(s)

Hotel location

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

Telephone
Fax +86 755 8666 8660

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  86 reviews

TripAdvisor Rating  5.0/5  3,360 reviews

Excellent Hotel Service

TripAdvisor rating 5.0/5

Alex L TripAdvisor review

My stay at Raffles was truly exceptional, especially thanks to Nathan from the guest services team. He was incredibly professional and enthusiastic throughout, patiently addressing and efficiently resolving all my requests with great care. His thoughtful and attentive service went above and beyond, making my stay comfortable and worry-free. He definitely added a perfect touch to my trip and left me with a wonderful impression. ​

Dear alexlL2305AY, Thank you for choosing Raffles Shenzhen and for taking the time to share your wonderful feedback. We are truly delighted to know that your stay was exceptional, and especially pleased to learn of the positive impression made by Nathan from our Raffles Butler team. His professionalism, enthusiasm, and attentive approach reflect the service values we strive to uphold, and your kind recognition is greatly appreciated. We will be sure to share your compliments with him as encouragement for his continued dedication. It was our pleasure to be part of your journey, and we look forward to welcoming you back for another refined and memorable stay in the near future.

Dinner

TripAdvisor rating 5.0/5

irenelee330 TripAdvisor review

Sky cafe is a very good restaurant. Autumn is so nice and provides us a very goid service food is good, a various kind of food and wine beautiful scene

Dear irenelee330, Thank you for dining with us at Sky Café and for sharing your delightful feedback. We are pleased to know that you enjoyed the diverse selection of cuisine and wines, complemented by the beautiful skyline and the sea views. Your kind recognition of Autumn is especially appreciated. Her attentive and gracious service reflects the warm hospitality we strive to offer each guest. We will be delighted to share your compliments with her and the team. We look forward to welcoming you back to Sky Café for another memorable dining experience above the bay.

Customer review rating 5.0/5

Stephen P. Couples - Confirmed reviews ALL

Stayed the night for our anniversary and everything was great. The staff was attentive and everything met the standards.

Dear Doc.P., Thank you very much for taking the time to share your recent stay experience, and even more so for choosing to spend your important anniversary at our hotel. We are honored and pleased to learn that you felt 'everything was great' during your stay, and that our staff provided attentive service and every detail met your standards. It is our great honor to add beauty and comfort to your special day. Your recognition is not only the highest praise for our team's professionalism and dedication, but also the driving force for us to continue providing excellent services. Congratulations again on your anniversary! All members of our team sincerely look forward to serving you again at more important moments in the future and creating more beautiful memories. Warmest Regards Raffles Butler Team

Very helpful Butler team

TripAdvisor rating 5.0/5

Sharukh M TripAdvisor review

The hotel is very clean and modern with excellent service. The butler team is extremely professional and attentive — special thanks to Maddy, Leo, and Echo for their warm support, which made the entire stay smooth and enjoyable. The gym and indoor swimming pool are spacious and well-equipped. A great choice for both business and leisure travelers. Highly recommended!

Dear Sharukh M, Thank you for sharing your gracious feedback. We are delighted to learn that you enjoyed our modern, well-appointed facilities and the refined comfort of our gym and indoor pool. Your warm recognition of our Butler Team — especially Maddy, Leo and Echo — is truly appreciated. Their professionalism and attentive support embody the service philosophy we strive for at Raffles Shenzhen. It was a pleasure to host you, and we sincerely look forward to welcoming you back for another seamless and memorable stay, whether for business or leisure.

Amazing Experience

TripAdvisor rating 5.0/5

Charles f TripAdvisor review

Maddy, Echo, Leo and Yuna have been amazing. Helped me with any requests I had and guided me through all the hotel’s amazing amenities . The structure and rooms are great. The restaurants are delicious .

Dear CharlesP1345QH, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen. We are truly delighted to hear that Maddy, Echo, Leo and Yuna provided attentive assistance throughout your stay and guided you through our hotel’s curated amenities. Your kind recognition means a great deal to the team. We are equally pleased that you enjoyed the hotel’s design, guestrooms and dining experiences. It is our pleasure to create memorable moments for every guest, and we are grateful that your visit reflected the spirit of Raffles hospitality. Thank you once again for choosing Raffles Shenzhen. We look forward to welcoming you back for another extraordinary experience.

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Other web-users rate our hotel

  • 357 reviews 9.1/10 Location
  • 911 reviews 9.3/10 Room
  • 1,212 reviews 9/10 Service
  • 7 reviews 0/10 WiFi
  • 444 reviews 9.7/10 Vibe
  • 274 reviews 9/10 Breakfast
  • 223 reviews 8.5/10 Cleanliness
  • 82 reviews 8.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.