Raffles Shenzhen
Customer review rating (ALL Rating) 4.8/5 397 reviews
Labelled ALLSAFE
Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie
1,500 square meters of spa and wellness facilities including fitness center with Technogym.
State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms
ALLSAFE approved hotel
T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China
BAOAN INTL AIRPORT At 27km / 16 miles - Shuttle paying
GPS:22.505775, 113.942252
Check-in from - Check out up to
A sophisticated all day dining experience, featuring a blend of Chinese and Japanese flavors with a subtle Western touch for breakfast, a distinctively Asian flare for lunch and a wide variety of seafood for dinner.
A Japanese culinary adventure of elegant Kaiseki, premium meats, sushi and sashimi served with fresh ingredients and meticulous attention to detail by our Japanese master chef, using authentic culinary techniques and cooking style.
Yun Jing presents the finest Chinese cuisine, featuring the best of Cantonese classic signature dishes in its purest form, steered by our renowned Chinese master chef.
Offering an extensive selection of handcrafted and delicate nibbles including various kinds of chocolates, macaroons, truffles, cakes, pastries, and exclusively packaged gifts.
RUI Lounge serves our acclaimed and iconic afternoon tea daily in one of the most elegant meeting places in Shenzhen where guests will find a signature selection of wines and champagnes, teas and coffees, a live pianist and tailor made-service.
A lively, colorful and joyful destination where conversation flows and the life and soul of the city is found. Begin your journey by taking in the view across to Hongkong while sipping on a famous Singapore Sling, or the local variant on Raffles cocktail.
Keep healthy and refreshed with our fully-equipped, state-of-the-art fitness centre, with Technogym equipment, indoor swimming pool and personal training sessions.
Awaken your senses within a serene oasis of personal peace and enchantment at Raffles Spa. The sensory retreat that awaits here is the epitome of a luxurious sanctuary, while time-honored methods and holistic treatments that will calm and transform body.
From elegant corporate settings to multiple wedding themes, the hotel's unmatched Raffles service and facilities ensure a flawless and professional experience from start to finish.
With sleek wooden floors and Chinese artworks set against a creamy palette, accommodations at Raffles Shenzhen are amongst the city's largest. Each one stuns with full-length bay and skyline panoramas, while suites include generous separate living areas. Our range of luxuriously appointed guestrooms & suites are complemented by the stunning view of the beautiful Shenzhen Bay and oversee Hong Kong. Guests' experiences are enhanced by unmatchable personalization, in an atmosphere of timeless elegance.
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Good experience
Customer review rating 5.0/5
Paul H. Friends - Confirmed reviews ALL
Dear Mr C., Thank you very much for staying at Raffles Shenzhen and taking time to share your experience with us! We delighted to learn that you had an excellent experience with us, and thank you for your compliments on our location and facilities. Mr C., once again, thank you for your patronage to Raffles Shenzhen. My team and I are very much looking forward to your next adventure to One Shenzhen Bay for another pampering stay! Samuel Wong General Manager Raffles Shenzhen
Wonderful sea view
Customer review rating 5.0/5
Ben W. Business - Confirmed reviews ALL
Dear Mr. W., Thank you very much for staying at Raffles Shenzhen and taking time to share your experience with us! We delighted to learn that you had an amazing experience with us, and thank you for your compliments on butler service, guest room and facilities. Further, your constructive criticism in regards to the service and arrangement during the breakfast peak hour, where we will review and address to related department for improvements. Having said that, we appreciate your personal comment and will surely review for necessary changes should there be a need. Again, thank you for your patronage to Raffles Shenzhen. My team and I are very much looking forward to your next adventure to One Shenzhen Bay for another pampering stay! Samuel Wong General Manager Raffles Shenzhen
Good Stay
Customer review rating 5.0/5
Haha Business - Confirmed reviews ALL
Dear Mr. Z., Thank you very much for staying at Raffles Shenzhen and taking time to share your experience with us! We delighted to learn that you enjoyed your stay very much, and my team members, especially Eva and Steven had provided you our gracious services. At Raffles Shenzhen, we hope every guest arrive as a guest, leave as friend and return as family. . We sincerely look forward to welcoming you again to your home in the clouds. Samuel Wong General Manager Raffles Shenzhen
Excellent
Customer review rating 5.0/5
Chen Couples - Confirmed reviews ALL
Dear Mr. Chen, I would like to thank you for sharing your thoughts on your most recent stay at Raffles Shenzhen. Please allow me to introduce myself; my name is Samuel Wong General Manager of the hotel. I am truly delighted to learn of your pleasant experience and that we had exceeded your expectations in all aspects, as well as overall service. Kindly be assured that your kind compliments to our butler Jade, Sharro, Rainie and Qian has already been passed to them and whom are beyond grateful to have assisted a valuable customer like yourself. Mr. Chen, I cannot thank you enough for your continuous support given to our hotel and recommending us to others who are considering to visit Shenzhen. Please do not hesitate to let myself or our butler team know and we will be more than happy to take care of your arrangements. We are looking forward to welcoming you to The Best Address in Shenzhen again soon. Sincerely yours, Samuel Wong General Manager Raffles Shenzhen
Well located & Good stay
Customer review rating 4.5/5
Dawei X. Couples - Confirmed reviews ALL
Dear Mr. X., Thank you very much for your recent visit to Raffles Shenzhen and provide us your positive feedback on our survey. It is indeed delightful to read your comments with various highlights on areas throughout the hotel in so much details. Nevertheless, I sincerely regret to learn that you had encountered the glitch during your stay upon arrival, but fortunately it was fixed immediately by our team member afterwards. Please be assured that your comments and suggestions have already helped us become a better hotel. Again, thank you for your patronage to Raffles Shenzhen. We are looking forward to have the chance to welcome you in not so distant future! Sincerely, Aggie Liu Guest Experience Manager Raffles Shenzhen
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