Raffles Shenzhen 5 stars

Customer review rating (ALL Rating) 4.8/5 84 reviews

Raffles Shenzhen - Image 1
Raffles Shenzhen - Image 2
Raffles Shenzhen - Image 3
Raffles Shenzhen - Image 4

Description

Hotel extras

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • Fitness Centre with Technogym equipment, indoor swimming pool and personal training sessions.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

Our accommodation(s)

Hotel location

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  84 reviews

TripAdvisor Rating  5.0/5  3,256 reviews

Customer review rating 5.0/5

Stephen P. Couples - Confirmed reviews ALL

Stayed the night for our anniversary and everything was great. The staff was attentive and everything met the standards.

Very helpful Butler team

TripAdvisor rating 5.0/5

Sharukh M TripAdvisor review

The hotel is very clean and modern with excellent service. The butler team is extremely professional and attentive — special thanks to Maddy, Leo, and Echo for their warm support, which made the entire stay smooth and enjoyable. The gym and indoor swimming pool are spacious and well-equipped. A great choice for both business and leisure travelers. Highly recommended!

Dear Sharukh M, Thank you for sharing your gracious feedback. We are delighted to learn that you enjoyed our modern, well-appointed facilities and the refined comfort of our gym and indoor pool. Your warm recognition of our Butler Team — especially Maddy, Leo and Echo — is truly appreciated. Their professionalism and attentive support embody the service philosophy we strive for at Raffles Shenzhen. It was a pleasure to host you, and we sincerely look forward to welcoming you back for another seamless and memorable stay, whether for business or leisure.

Amazing Experience

TripAdvisor rating 5.0/5

Charles f TripAdvisor review

Maddy, Echo, Leo and Yuna have been amazing. Helped me with any requests I had and guided me through all the hotel’s amazing amenities . The structure and rooms are great. The restaurants are delicious .

Dear CharlesP1345QH, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen. We are truly delighted to hear that Maddy, Echo, Leo and Yuna provided attentive assistance throughout your stay and guided you through our hotel’s curated amenities. Your kind recognition means a great deal to the team. We are equally pleased that you enjoyed the hotel’s design, guestrooms and dining experiences. It is our pleasure to create memorable moments for every guest, and we are grateful that your visit reflected the spirit of Raffles hospitality. Thank you once again for choosing Raffles Shenzhen. We look forward to welcoming you back for another extraordinary experience.

Customer review rating 4.5/5

Toby B. Families - Confirmed reviews ALL

Staff were very helpful and friendly to myself and family. Praise to Annie at reception for how kind she was to my children

Dear Toby B., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our staff, particularly Annie at reception, made a positive impression on you and your family. Your compliments will be shared with the team. We looking forward to welcoming back soon. Best regards, Raffles Shenzhen

Customer review rating 4.5/5

Andrew H. Families - Confirmed reviews ALL

Fantastic getaway for our anniversary. Service was top notch and great location

Dear Mr.H.,  Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are absolutely thrilled to hear that you enjoyed our top-notch service, exquisite accommodations, and fantastic location as part of your anniversary celebration. It is our utmost pleasure to know that we could contribute to making your special occasion memorable.  At the same time, we sincerely appreciate your mention of the internet connectivity, which scored 60 points. We apologize for any inconvenience this may have caused during your stay. Please know that we are continuously working to improve our services, including upgrading our network infrastructure to ensure a seamless experience for all our guests.  Your feedback is invaluable to us, as it helps identify areas where we can enhance our offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even more flawless experience.  Once again, thank you for choosing us for your anniversary getaway. We wish you many more joyful celebrations ahead!  Warmest regards,  Raffles Butler Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 364 reviews 9.2/10 Location
  • 928 reviews 9.3/10 Room
  • 1,220 reviews 9/10 Service
  • 6 reviews 0/10 WiFi
  • 443 reviews 9.6/10 Vibe
  • 277 reviews 9/10 Comfort
  • 270 reviews 8.9/10 Breakfast
  • 223 reviews 8.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Shenzhen