Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 2,257 reviews

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Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,257 reviews

TripAdvisor Rating  4.4/5  9,823 reviews

Overall ok

TripAdvisor rating 4.0/5

Samy145 TripAdvisor review

Sofitel Marrakech Palais Imperial & Spa is a good hotel with beautiful surroundings and a comfortable stay. The overall experience was pleasant, though the service fell a bit short of expectations. The staff were generally okay, but a late-night request for coffee was met with a minimum order requirement, which felt inconvenient for a hotel of this level. Overall, it was an okay stay—good property, but service could be more guest-friendly.

Wonderful

TripAdvisor rating 5.0/5

IbrahimAbba U TripAdvisor review

I have received an excellent care and treatment by this wonderful and lovely staffs Hajar,Zohra,ILham and Wassif and the food it was great .

Dear Mr Ibrahim, Thank you sincerely for your wonderful review. We are delighted to read that you received excellent care and treatment from our dedicated team. Hajar, Zohra, Ilham and Wassif will be truly touched by your kind words they always strive to create a warm and attentive experience for our guests. We are equally pleased that you enjoyed the food during your stay. It was a pleasure to welcome you, and we hope to have the honour of seeing you again very soon for another exceptional moment at Sofitel Marrakech. Warm regards, Ikram Jarid – Director of Operations

Luxury hotel in Marrackech

TripAdvisor rating 5.0/5

Jessica S Business - TripAdvisor review

Absolutely beautiful hotel not far from the airport, total luxury and VIP treatment by more than obliging staff. I was very lucky to stay here during a business trip! Great restaurants on site and even belly dancers during dinner one evening.

Dear Ms. Jessica, Thank you very much for your wonderful review. We are delighted to hear that your business trip was enhanced by the comfort and luxury of our hotel, as well as the attentive service provided by our team. We are equally pleased that you enjoyed our on-site restaurants and the evening entertainment, including the belly dancers, which add a touch of Marrakech’s vibrant spirit to the experience. We hope to have the pleasure of welcoming you back for another exceptional stay. Ikram Jarid – Director of Operations

Customer review rating 5.0/5

Serge R. Business - Confirmed reviews ALL

My stay at the Sofitel Marrakech Palais Impérial was truly a beautiful experience. From the moment I arrived, I was immersed in an atmosphere of elegance and comfort. The luxury rooms were spacious, tastefully decorated, and offered every modern convenience while maintaining an authentic Moroccan charm. What truly set this stay apart was the exceptional service. The staff were not only courteous and attentive but demonstrated a genuine “can-do” attitude at every interaction. Whether it was a special request or a simple question, they handled everything with professionalism and warmth, making me feel valued and cared for throughout my stay. This combination of refined accommodations and outstanding hospitality made my time at Sofitel Marrakech Palais Impérial unforgettable. I would highly recommend it to anyone seeking a luxurious and welcoming experience in the heart of Marrakech.

Dear Ms Serge R., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Marrakech Palais Impérial. We are truly delighted to hear that you experienced an atmosphere of elegance and comfort, along with exceptional service from our dedicated team. Your kind words about our spacious and tastefully decorated rooms, as well as the professionalism and warmth exhibited by our staff, are greatly appreciated. It is gratifying to know that we could contribute to making your stay unforgettable. We strive to create a luxurious and welcoming environment for all our guests, and it is rewarding to see that reflected in your experience. We look forward to the opportunity of welcoming you back to our hotel for another memorable stay in Marrakech. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 4.5/5

Bruno B. Friends - Confirmed reviews ALL

Calme, reposant, lit king size et buffet du ptit dej impressionnant

Cher Monsieur B., Nous vous remercions sincèrement pour vos commentaires élogieux concernant le confort de nos lits, la tranquillité de notre établissement et la qualité de notre buffet de petit-déjeuner. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Ikram Jarid Directrice des Opérations

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Other web-users rate our hotel

  • 1,064 reviews 9.4/10 Location
  • 1,199 reviews 7.6/10 Room
  • 4,560 reviews 9.1/10 Service
  • 20 reviews 7.4/10 WiFi
  • 1,118 reviews 9.3/10 Vibe
  • 970 reviews 8.7/10 Food
  • 951 reviews 9.5/10 Breakfast
  • 638 reviews 8.6/10 Pool

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