Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 1,575 reviews

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Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,575 reviews

TripAdvisor Rating  4.5/5  9,168 reviews

Good time at the Sofitel

TripAdvisor rating 4.0/5

Learoy W TripAdvisor review

The experience was very good with the exception of the buffet breakfast where most of the time the hot food selection was cold even though it was on a hot plate. The service was excellent and the staff extremely helpful and friendly. ………………..

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a good time at Sofitel Marrakech and appreciated the excellent service provided by our team. We regret that the hot food selection during breakfast did not meet your expectations, and we will address this issue to ensure a more enjoyable experience in the future. We hope to have the pleasure of welcoming you back soon. Best regards, Ikram Jarid Director of Operations

Amazing

TripAdvisor rating 5.0/5

Zakaria M TripAdvisor review

The entire staff was amazing and wonderful. They are al very helpful and care to your needs. ………………..:/:…………………………. Youssef, Ahmed, Karim, zinab, mahtoui abd samad kavist ……………………………………………………………………………………………………………………………………………..

Dear Mr Zakaria, Thank you for your positive feedback. We’re thrilled to hear you enjoyed your stay and look forward to welcoming you back soon. Best regards, Ikram Jarid Director of Operations

Adil Scotland

TripAdvisor rating 5.0/5

Adil C TripAdvisor review

Great hotel superb service, hamza wld hai ana hicham and chat Ali was a great host one in a million guy everyone in the hotel was really kind and helpful could not fault anything will definitely be back 👍🏼great weather and this time in year in December

Dear Mr Adil, Thank you for your positive feedback. We’re thrilled to hear you enjoyed your stay and look forward to welcoming you back soon. Best regards, Ikram Jarid Director of Operations

Great service!

TripAdvisor rating 5.0/5

Arch G TripAdvisor review

Hamza wld haj and hicham and chef ali were amazing with their service! They all made sure we had everything we needed and were super friendly! We spent the morning by the pool and they took great care of us - food was nice and deffo recommend the pizzas

Dear Mr Arch, Thank you for your positive feedback. We’re thrilled to hear you enjoyed your stay and look forward to welcoming you back soon. Best regards, Ikram Jarid Director of Operations

Very nice, the facilities are fantastic, I very much recommend this hotel to anyone in Marrakech. The staff are kind

TripAdvisor rating 5.0/5

Jasper H Families - TripAdvisor review

Hamza wld haj chaf ali Very nice staff and the facilities are excellent. The breakfast is widely diverse and nice. The pools are large and excellent. The room is very luxurious and the beds are incredibly comfortable. The bar area is well kept and offers a wide range of drinks and snacks

Dear Mr Jasper, Thank you for your positive feedback. We’re thrilled to hear you enjoyed your stay and look forward to welcoming you back soon. Best regards, Ikram Jarid Director of Operations

In partnership with TripAdvisor

Other web-users rate our hotel

  • 755 reviews 9.4/10 Location
  • 835 reviews 7.7/10 Room
  • 2,936 reviews 9/10 Service
  • 13 reviews 6.6/10 WiFi
  • 712 reviews 9.2/10 Vibe
  • 684 reviews 8.4/10 Food
  • 561 reviews 9.5/10 Breakfast
  • 410 reviews 8.4/10 Pool

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