Novotel Century Hong Kong 4 stars

Customer review rating (ALL Rating) 4.4/5 2,223 reviews

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Novotel Century Hong Kong - Image 1
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238 Jaffe Road, WANCHAI, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 3-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Century Hong Kong

238 Jaffe Road, WANCHAI
0 HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Telephone
Fax +852 2598 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,223 reviews

TripAdvisor Rating  4.0/5  4,244 reviews

Certificate of excellence 2025

The best hotel in Hong Kong

TripAdvisor rating 5.0/5

Escape10667951360 TripAdvisor review

I had an absolutely amazing stay at Novotel Century Hong Kong, and the experience was exceptional from start to finish. Special thanks to Kate, who took great care of me throughout my stay. From check-in to the lounge experience, her warm, attentive, and professional service made me feel truly welcome at all times. The Ocean View room was very clean, comfortable, and the view was beautiful, making my stay extremely relaxing. I would also like to sincerely thank the manager Sanki and assistant manager Tiffany for their kindness and professionalism. Their attention to detail and genuine hospitality really stood out. One of the highlights of my stay was the Executive Lounge on the 23rd floor. Thanks to Kate and Rachel, who was in charge of the lounge, I was able to enjoy a very comfortable and relaxing time there. The food was amazing, and the drink selection was outstanding — with a wide variety of juices, an excellent selection of delicious wines, a coffee machine, and even a cocktail area. Everything was absolutely perfect. Security was excellent, as the elevators require a room key card to access guest floors, which made me feel very safe during my stay. The surrounding area is clean, well-maintained, and felt very safe, even when walking alone. The location is also extremely convenient. There is a 7-Eleven nearby, as well as many bars, cafés, restaurants, and lounges, and the hotel is surrounded by tourist attractions and lively areas, making it perfect for both sightseeing and dining. The hospitality of the entire team was truly outstanding, and I would absolutely love to stay here again. Highly recommended for anyone staying in the Wan Chai area. Thank you so much for such a wonderful and unforgettable stay.

Amazing concierge - Paul was great

TripAdvisor rating 5.0/5

Sally K TripAdvisor review

We had an amazing time at the hotel and Paul has been super kind and professional. We felt like home at the hotel. It was the best experience.

Customer review rating 3.0/5

Hoang N. T. D. Friends - Confirmed reviews ALL

In overall, the hotel room and location was great. Just an awful experience as a Gold Member of Accor, we did not get welcome drink as stated in the booking, no celebration for birthday (as other membership), no extra bed as advance requirement.

Dear Hoang N., Thank you for your positive review. We are pleased you appreciated your accommodation during your stay. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the lapse in recognizing your loyalty benefits and the oversight regarding your pre-arranged request. Additionally, we apologize for the inconvenience during your arrival and note your feedback on connectivity. Nonetheless, we are delighted our central Wan Chai location enhanced your visit. It would be a pleasure to welcome you back in the future. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 3.0/5

Eric A. Business - Confirmed reviews ALL

Well located, but bit oldish.

Dear Guest, Thanks for taking the time to share your review. We’re glad our central Wan Chai location served your business needs well with convenient access to transport and destinations. That said, we’re sincerely sorry some aspects of your stay didn’t meet your expectations. We’ve noted your observations about accommodation facilities and will review them with our maintenance team. We also regret the service interaction during arrival and will reinforce our hospitality standards. We hope to welcome you back on future occasions. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Mei S. L. Friends - Confirmed reviews ALL

Good reception staff and nice housekeeping stay on 916.

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Other web-users rate our hotel

  • 3,216 reviews 9.6/10 Location
  • 2,767 reviews 6.6/10 Room
  • 3,062 reviews 8.8/10 Service
  • 39 reviews 7.5/10 WiFi
  • 1,256 reviews 4.4/10 Comfort
  • 1,020 reviews 8.2/10 Cleanliness
  • 1,007 reviews 8/10 Breakfast
  • 222 reviews 7.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.