Novotel Monterrey Valle 4 stars

Customer review rating (ALL Rating) 3.8/5 1,540 reviews

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Description

Hotel extras

  • Free WiFi throughout the hotel

  • 20 minutes from the airport

  • Restaurant with terrace, serving Mexican and international dishes

  • Fitness center and outdoor swimming pool with solarium and children's area

  • Pet-friendly hotel! Pets up to 33 lbs. allowed

Our accommodation(s)

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Hotel location

Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 Monterrey
Mexico

GPS:25.647823, -100.328565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available at our restaurant from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,540 reviews

TripAdvisor Rating  3.5/5  424 reviews

The building is under improvements which means “construction” and closed areas. Very unfomfortable.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The building is under construction which makes it very uncomfortable. Swimming pool and gym are closed because of it. Very noisy environment.

OK stay

Customer review rating 3.5/5

Carlos J. Couples - Confirmed reviews ALL

If it wasn't due to the noise due to the repairs and not being able to use the pool or gym it would have been excellent.

Good stay

Customer review rating 4.5/5

Alejandra M. Business - Confirmed reviews ALL

Great Customer Service. The rooms are pretty old, and the remodeling is annoying. But Customer service is great

Good stay

Customer review rating 4.0/5

Carlos Solo - Confirmed reviews ALL

Comfortable stay, however, it is good to know the hotel is under renovation.

Dear Mr. Lopez Willy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel. Sincerely, Alejandro Gaytán.

Overrated

Customer review rating 2.5/5

Luis Business - Confirmed reviews ALL

Basic, expensive, slow check in, hidden charges. Pastry in breakfast is good.

Estimado Sr. R., Gracias por tomarse el tiempo en compartir su evaluación y comentario con nosotros. Se han revisado los detalles marcados y trabajaremos nen reforzarlos. Esperamos poder tener el placer de recibirle nuevamente. Atentamente, Alejandro Gaytán.

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Other web-users rate our hotel

  • 355 reviews 7.9/10 Location
  • 935 reviews 3.1/10 Room
  • 730 reviews 6.3/10 Service
  • 40 reviews 1/10 WiFi
  • 493 reviews 2/10 Cleanliness
  • 442 reviews 2.8/10 Amenities
  • 376 reviews 2.9/10 Comfort
  • 343 reviews 2.1/10 Vibe

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