Novotel Monterrey Valle 4 stars

Customer review rating (ALL Rating) 4.0/5 1,766 reviews

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ALLSAFE approved hotel

Hotel extras

  • Free WiFi throughout the hotel

  • 20 minutes from the airport

  • Restaurant with terrace, serving Mexican and international dishes

  • Fitness center and outdoor swimming pool with solarium and children's area

  • Pet-friendly hotel! Pets up to 33 lbs. allowed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 Monterrey

GPS:25.647823, -100.328565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available at our restaurant from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,766 reviews

TripAdvisor Rating  3.5/5  417 reviews

Amazing customer service, Pet Friendly, and excellent location

Customer review rating 5.0/5

Amber R. O. Couples - Confirmed reviews ALL

Our stay was excellent since Check in. We felt welcomed, our room was very clean and comfortable bed. It’s an excellent location, beautiful Mountain View and close to the Fashion Drive Plaza which is a great place to visit. This hotel is also Pet Friendly which we were thankful for, since we like to travel with our fur baby. The breakfast buffet was also delicious with a variety of foods and excellent service as well.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Old hotel, it is ok for one night and for any emergency.

Good stay

Customer review rating 4.5/5

Martin Business - Confirmed reviews ALL

In general, my stay at the hotel was very good. Excellent employee service. I suggest there be a small jug to serve us water from the purifier in the hallway. Thank you

Broken elevator

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The elevator failed everyday, at the worst moments


Customer review rating 2.0/5

Veronica W. Business - Confirmed reviews ALL

The blower didn’t work, the towels dirty and stained, the bed comforter teared and stained. No Kleenex, water or safe on the room. One of the elevators was not working and the other one with cables showing. Very sad to see it come to this.

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Other web-users rate our hotel

  • 344 reviews 8.6/10 Location
  • 912 reviews 3.1/10 Room
  • 781 reviews 6.3/10 Service
  • 36 reviews 1.4/10 WiFi
  • 450 reviews 2.4/10 Cleanliness
  • 357 reviews 3/10 Amenities
  • 307 reviews 3.3/10 Comfort
  • 299 reviews 2.7/10 Vibe

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