Novotel Monterrey Valle 4 stars

Customer review rating (ALL Rating) 4.0/5 1,863 reviews

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Description

Hotel extras

  • Dedicated to wedding accommodation

  • Restaurant with terrace, serving Mexican and international dishes

  • Fitness center and outdoor swimming pool with solarium and children's area

  • Shopping areas: near Plaza Fiesta San Agustín and Galerias Valle Oriente

  • Nearby green areas: Rufino Tamayo Park and Fundidora Park

Our accommodation(s)

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Hotel location

Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 Monterrey
Mexico

GPS:25.647823, -100.328565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available at our restaurant from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,863 reviews

TripAdvisor Rating  3.3/5  428 reviews

Customer review rating 4.0/5

Gerardo S. Q. Families - Confirmed reviews ALL

Rol was fine, a bit outdated but ok

Estimado Sr. S., Gracias por tomarse el tiempo en compartir su evaluación y comentario con nosotros. Se revisarán los detalles marcados. Esperamos poder tener el placer de recibirle nuevamente. Atentamente, Gerencia General.

Customer review rating 5.0/5

Aradia G. R. Business - Confirmed reviews ALL

De mis estancias favoritas en Novotel Valle

Estimada Srita. G. R., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Monterrey Valle. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro de que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerencia General.

Customer review rating 2.0/5

Ana M. Families - Confirmed reviews ALL

All good however the staff didn’t clean our room one night

Estimada Ana M., Agradecemos su comentario y lamentamos que no haya recibido el servicio de limpieza durante su estancia. Su experiencia es importante para nosotros y tomaremos en cuenta su observación para mejorar nuestros estándares de servicio, pronto tendremos mejores y confortables instalaciones. Esperamos nos brinde la oportunidad de recibirle nuevamente. Atentamente, Gerencia General.

Customer review rating 4.0/5

Oscar M. F. M. Families - Confirmed reviews ALL

Everything was good, just the parking yo have to wait to the workers to let you in is not automated

Estimado Sr. F., Agradecemos sinceramente sus comentarios sobre su reciente estancia. Nos alegra saber que su experiencia fue positiva. Tomaremos en cuenta su observación sobre el sistema de acceso al estacionamiento para futuras mejoras. Atentamente, Gerencia General.

Customer review rating 4.5/5

Alireza H. Business - Confirmed reviews ALL

It was my second time spending in montre.Novotel hotel both times I had very good experience, with the professional staff on lobby and service and also the best breakfast.it was include the room.Thank you Novotel hotel

Dear Mr. H. Thank you for your kind words regarding our professional staff and restaurant. We are delighted that you enjoyed your experience during both of your stays. Your feedback inspires us to continue providing excellent service and amenities to all our guests. Atentamente, General Management.

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Other web-users rate our hotel

  • 369 reviews 8.2/10 Location
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  • 302 reviews 2.9/10 Vibe

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