ibis Monterrey Aeropuerto 3 stars

Customer review rating (ALL Rating) 3.9/5 546 reviews

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BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA, 66600 Apodaca, Mexico

Description

Hotel extras

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

Our accommodation(s)

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Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Telephone
Fax +52 81 8196 4041

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN PASTA & GRILL

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  546 reviews

TripAdvisor Rating  3.0/5  442 reviews

ESTANCIA AGRADABLE

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

EXCELENTE

Great staff but the hotel is tired and currently being refurbished

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I appreciate that the hotel is being refurbished but its taking a very long time. My room was tired, the cold water stopped every few minutes which wasn't ideal when having a shower but the staff were lovely. Prices should be reduced during this work.

Underwhelming, subpar.

Customer review rating 3.0/5

Richard Families - Confirmed reviews ALL

The location was good, the room was clean and the staff were helpful. But the room advertised with two double beds had two twin beds. The welcome coupon promising a free cocktail was only honored for a soft drink. More than half the items on the menu at the restaurant/bar were not available. The pool table in the lobby was missing a ball and the triangle to rack the balls... the list of small problems is long enough that I'll stay at another hotel next time I'm in the area.

Dear Richard B., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Good stay

Customer review rating 4.5/5

Antonio C. Families - Confirmed reviews ALL

Good service by the hostess and comfortable areas

Dear Jesus C., We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Excellent service

Estimado/a Zoraida B., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Monterrey Aeropuerto. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

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Other web-users rate our hotel

  • 594 reviews 9.2/10 Location
  • 809 reviews 2.6/10 Room
  • 641 reviews 6.4/10 Service
  • 20 reviews 6.8/10 WiFi
  • 417 reviews 2.1/10 Comfort
  • 382 reviews 2/10 Cleanliness
  • 256 reviews 1.7/10 Amenities
  • 169 reviews 1.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.