ibis Monterrey Aeropuerto 3 stars

Customer review rating (ALL Rating) 4.1/5 476 reviews

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Description

Hotel extras

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

Our accommodation(s)

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Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BRAVAR SPORT BAR

A place where fans share stories, celebrate wins and find comfort in defeats over delicious food and drinks. Here, the excitement of the game meets friendship and fun to create truly unique experiences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  476 reviews

Customer review rating 4.0/5

Luis E. A. V. Business - Confirmed reviews ALL

The only redeeming quality is the staff's service-oriented attitude; beyond that, it only has the bare minimum.

Dear Luis E. A. V., Thank you for your positive review. We appreciate your acknowledgment of our staff's service-oriented attitude, as we strive to provide exceptional customer service. Our rooms are designed to meet the essentials for our business travelers, and we aim to create a comfortable environment for all our guests. Your feedback is valuable, and we hope to welcome you again in the future. Best regards, Lic. Ricardo Pacheco

Customer review rating 1.0/5

Nora W. Families - Confirmed reviews ALL

Bathroom look filthy went to talk to front desk and representative just smile and didn’t do nothing

Hello, Nora W.. I sincerely apologize for your experience. Your feedback regarding the condition of the restrooms and customer service is very important, and it provides us an opportunity to improve. We strive to ensure that our guests are satisfied, and we will work to prevent such occurrences in the future. Thank you for your valuable opinion. Lic. Ricardo Pacheco

Customer review rating 4.0/5

Nicolas T. Business - Confirmed reviews ALL

Nice hotel, being remodeled, so it's not the best time and the only bad thing the WIFI... terrible.

Dear guest Thank you for your positive feedback regarding your stay at ibis Monterrey Aeropuerto. We are pleased to hear that you found our hotel to be nice. We appreciate your understanding as we undergo remodeling to enhance our facilities. I apologize for the inconvenience you experienced with the Wi-Fi, and I assure you that we are continuously working to improve our services. Best regards, Lic. Ricardo Pacheco

Customer review rating 4.0/5

Monica B. Solo - Confirmed reviews ALL

Overall great. The room was clean, and the bed comfortable. The only downside was that the weather was cold, and it took a long time for the room to get warm.

Dear Monica B., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your room clean, quiet, and comfortable. We appreciate your understanding regarding the temperature in the room, as it can sometimes take a while for the heating to adjust. Your comments motivate us to continually enhance our guests' experiences. Sincerely, Lic. Ricardo Pacheco

Customer review rating 3.5/5

Edith U. Families - Confirmed reviews ALL

It was good, rooms are spacious and comfortable, which is great the only one thing I didn't like and this might be only the room where I stayed but the bathroom smelled badly and there wasn't a brush to clean it if needed

Estimada Edith U., Agradecemos sinceramente su comentario sobre su reciente estancia en ibis Monterrey Aeropuerto. Nos complace saber que encontró nuestras habitaciones espaciosas y cómodas. Sin embargo, lamentamos que haya experimentado problemas con el olor en el baño y la falta de una escobilla. Sus observaciones son valiosas para nosotros y las tomaremos en cuenta para mejorar la experiencia de nuestros huéspedes en el futuro. Atentamente, Lic. Ricardo Pacheco

Other web-users rate our hotel

  • 277 reviews 9.4/10 Location
  • 401 reviews 4.7/10 Room
  • 448 reviews 7.4/10 Service
  • 16 reviews 1.9/10 WiFi
  • 200 reviews 2.9/10 Comfort
  • 183 reviews 4.7/10 Cleanliness
  • 176 reviews 1.6/10 Amenities
  • 114 reviews 6.9/10 Breakfast

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