ibis Monterrey Aeropuerto 3 stars

Customer review rating (ALL Rating) 4.2/5 571 reviews

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Description

Hotel extras

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

Our accommodation(s)

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Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BRAVAR SPORT BAR

A place where fans share stories, celebrate wins and find comfort in defeats over delicious food and drinks. Here, the excitement of the game meets friendship and fun to create truly unique experiences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  571 reviews

Customer review rating 1.5/5

Margaret I. Families - Confirmed reviews ALL

We booked two rooms because we had 4 dogs, but the rooms were not adjoining, which we requested, so one room just sat empty and we crammed into the other. Check-in took a very long time. Stafr were all nice though.

Dear Margaret I., Thank you for sharing your experience at our hotel. I apologize for the inconveniences you encountered during your stay, particularly regarding the room arrangements and the check-in process. Our hotel aims to provide essential amenities, and I appreciate your feedback on the additional comforts you expected. I will ensure your comments regarding the restaurant offerings and room configurations are noted for future consideration. Sincerely, Lic. Ricardo Pacheco

Customer review rating 1.5/5

Gilberto T. Families - Confirmed reviews ALL

There was a white constant noise coming from a utility room that was noticeable in both 255 and 258. Also in the hall was incomplete construction that made it difficult to move your luggage.

Estimado Gilberto T., Agradecemos sinceramente su comentario sobre su reciente estancia en ibis Monterrey Aeropuerto. Lamentamos que haya experimentado inconvenientes debido al ruido y a las obras en curso. Su retroalimentación es invaluable para nosotros y se tomará en cuenta para mejorar la experiencia de nuestros huéspedes. Nos esforzamos por ofrecer un ambiente cómodo y acogedor, y esperamos poder recibirlo nuevamente en el futuro. Atentamente, Lic. Ricardo Pacheco

Customer review rating 2.0/5

Gluyas A. F. R. Business - Confirmed reviews ALL

No hot water at the morning, delay on the check in

Dear Gluyas A. F. R., We sincerely regret that your experience at our hotel did not meet your expectations, especially regarding the hot water supply and the check-in process. We appreciate your feedback, as it is essential for improving our services. Your satisfaction is important to us, and we will take your comments into account to optimize our customer service. Sincerely, Lic. Ricardo Pacheco

Customer review rating 2.0/5

Byron S. Couples - Confirmed reviews ALL

Super sad and ugly, the room was dirty

Dear Mr. S., Thank you for sharing your feedback regarding your recent stay at ibis Monterrey Aeropuerto. I sincerely apologize for the cleanliness issues you encountered in your room, as we strive to maintain high standards for our accommodations. Your comments are valuable, and I assure you that they will be reviewed with our housekeeping team to enhance our service quality. Sincerely, Lic. Ricardo Pacheco

Customer review rating 4.0/5

Jose A. E. P. Business - Confirmed reviews ALL

Placentera

Estimado José Ángel E. P., Agradecemos sinceramente sus comentarios positivos sobre la comodidad y la atención que recibió durante su estancia. Es un placer saber que disfrutó de su experiencia con nosotros. Su satisfacción es fundamental y nos motiva a seguir ofreciendo el mejor servicio posible. Atentamente, Lic. Ricardo Pacheco

Other web-users rate our hotel

  • 286 reviews 9.2/10 Location
  • 409 reviews 5.4/10 Room
  • 475 reviews 7.7/10 Service
  • 18 reviews 5.4/10 WiFi
  • 202 reviews 5.9/10 Cleanliness
  • 132 reviews 7.9/10 Breakfast
  • 130 reviews 3.3/10 Amenities

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