ibis Monterrey Aeropuerto 3 stars

Customer review rating (ALL Rating) 3.9/5 542 reviews

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BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA, 66600 Apodaca, Mexico

Description

Hotel extras

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

Our accommodation(s)

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Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Telephone
Fax +52 81 8196 4041

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN PASTA & GRILL

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  542 reviews

TripAdvisor Rating  3.0/5  443 reviews

NOT MONEY BACK with 1 month on ahead....

TripAdvisor rating 1.0/5

Eva M TripAdvisor review

I have a reservation to use on January 2025, I canceled my flight because a broken bone but this hotel decided to keep my money, not refund in 22 days they could have a person to pay again for this room, DO NOT STAY WITH THIS HOTEL, you cannot cancel and will keep your money, go with an hotel where they charge you 24 hours before use it. or when you arrive.

Was dirty ,bath old ,towels worn-out

Customer review rating 2.0/5

Nicolas Q. Families - Confirmed reviews ALL

It was a nightmare. Noise at hall , bathroom old and no clean, towels worn out.. that i would understand with a regular price... but it was similar price than Hilton..

Dear Nicolas Q. Acosta, Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General

well located

Customer review rating 4.5/5

Samson Business - Confirmed reviews ALL

I had a good stay

Dear Samson B., We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General

Cost is too high related to the service and installations you offered

Customer review rating 2.0/5

Carlos Business - Confirmed reviews ALL

You no offer solid soap anymore, only liquid but if I have not my own sponge it is not possible for me to take a good wash. Also, have you wash your face with liquid soap? it does not work at all. Breakfast is good but dinner is kind of bad, I tested meat and fajitas and it is not so good. The hotel is old and has a lot of cracked paint and Furnitures and the cost is almost the same than a luxury hotel. Of course I'll pay 400 MXN for a higher class hotel and I won't recommend it at all to anyone.

Dear Carlos G., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General

ESTANCIA AGRADABLE

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

EXCELENTE

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Other web-users rate our hotel

  • 577 reviews 9.3/10 Location
  • 768 reviews 2.9/10 Room
  • 622 reviews 6.6/10 Service
  • 20 reviews 7.1/10 WiFi
  • 400 reviews 2.4/10 Comfort
  • 367 reviews 2.3/10 Cleanliness
  • 252 reviews 1.6/10 Amenities
  • 165 reviews 1.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.