ibis Monterrey Aeropuerto 3 stars

Customer review rating (ALL Rating) 4.1/5 485 reviews

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BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA, 66600 Apodaca, Mexico

Description

Hotel extras

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

Our accommodation(s)

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Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Telephone
Fax +52 81 2288 1032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BRAVAR SPORT BAR

A place where fans share stories, celebrate wins and find comfort in defeats over delicious food and drinks. Here, the excitement of the game meets friendship and fun to create truly unique experiences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  485 reviews

Customer review rating 3.5/5

Jeamiell O. Business - Confirmed reviews ALL

Everything was fine and the breakfast area improved a lot. But I was there 9 mo ago, and I found the same issues than before: 1 - Despite made check-in in advance (that state you will have a quick one when you arrive) is not true, you have to fill the paper and do everything like any other people, so there is no advantage to made the e-check in like you state. 2 - In the room, all the hooks for clothes are loose from walls, like before

Dear Jeamiell O., We sincerely appreciate your time in sharing your experience with us. We are pleased to know that you have noticed improvements in the breakfast area and that the location of the hotel was to your liking. However, I regret that you encountered inconveniences with the check-in process and the condition of the hooks in your room. Regarding early check-in, we understand that the goal of this option is to expedite the process, and we are sorry that you did not experience the expected efficiency. We will take your comments into consideration to review and improve this procedure, in order to provide a smoother experience for our guests. As for the wall hooks, I thank you for pointing out this issue. The comfort and satisfaction of our guests are priorities for us, and your observation will help us address the necessary details to keep our facilities in optimal condition. We hope that you will give us the opportunity to welcome you again in the future, where we hope to offer you a more satisfactory stay. Sincerely, Lic. Ricardo Pacheco

Customer review rating 5.0/5

Fredy N. P. Business - Confirmed reviews ALL

Confortable

Estimado Fredy N. P., Agradecemos sinceramente su valiosa opinión sobre su reciente estancia en el ibis Monterrey Aeropuerto. Nos complace saber que encontró nuestro servicio e instalaciones excelentes y que su experiencia fue confortable. Su satisfacción es fundamental para nosotros y nos motiva a seguir mejorando. Esperamos poder darle la bienvenida nuevamente en su próxima visita. Lic. Ricardo Pacheco

Customer review rating 4.0/5

Luis E. A. V. Business - Confirmed reviews ALL

The only redeeming quality is the staff's service-oriented attitude; beyond that, it only has the bare minimum.

Dear Luis E. A. V., Thank you for your positive review. We appreciate your acknowledgment of our staff's service-oriented attitude, as we strive to provide exceptional customer service. Our rooms are designed to meet the essentials for our business travelers, and we aim to create a comfortable environment for all our guests. Your feedback is valuable, and we hope to welcome you again in the future. Best regards, Lic. Ricardo Pacheco

Customer review rating 1.0/5

Nora W. Families - Confirmed reviews ALL

Bathroom look filthy went to talk to front desk and representative just smile and didn’t do nothing

Hello, Nora W.. I sincerely apologize for your experience. Your feedback regarding the condition of the restrooms and customer service is very important, and it provides us an opportunity to improve. We strive to ensure that our guests are satisfied, and we will work to prevent such occurrences in the future. Thank you for your valuable opinion. Lic. Ricardo Pacheco

Customer review rating 4.0/5

Nicolas T. Business - Confirmed reviews ALL

Nice hotel, being remodeled, so it's not the best time and the only bad thing the WIFI... terrible.

Dear guest Thank you for your positive feedback regarding your stay at ibis Monterrey Aeropuerto. We are pleased to hear that you found our hotel to be nice. We appreciate your understanding as we undergo remodeling to enhance our facilities. I apologize for the inconvenience you experienced with the Wi-Fi, and I assure you that we are continuously working to improve our services. Best regards, Lic. Ricardo Pacheco

Other web-users rate our hotel

  • 276 reviews 9.3/10 Location
  • 396 reviews 4.7/10 Room
  • 452 reviews 7.4/10 Service
  • 16 reviews 1.9/10 WiFi
  • 186 reviews 4.9/10 Cleanliness
  • 162 reviews 1.6/10 Amenities
  • 114 reviews 7/10 Breakfast

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