ibis Monterrey Valle 3 stars

Customer review rating (ALL Rating) 3.8/5 207 reviews

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Description

Hotel extras

  • The hotel is based in a prime location in the Valle Oriente area

  • Close to entertainment hubs like Arena Monterrey, Show Center and Pabellón

  • Close to ecological parks like Rufino Tamayo, Huasteca and Parque Fundidora

  • Right by large shopping malls with international brands

  • Quick access to the downtown area and major museums.

Our accommodation(s)

Room

Standard Room with 1 double bed

  • 2 pers. max
  • Bedding 1 x Queen size bed(s)
  • Accessible room

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Hotel location

ibis Monterrey Valle

Ave. Lazaro Cardenas 3000, Esq. Dr. Atl Col Valle Oriente, San Pedro Garza García
CP 66269 Monterrey
Mexico

GPS:25.650792, -100.333221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  207 reviews

TripAdvisor Rating  3.5/5  364 reviews

Dirty, old, not recomended.

Customer review rating 0.5/5

Pedro Business - Confirmed reviews ALL

Dirty floors, toilets, beds. Not only dirty of stains that could probably the cleaning people could clean, but stains and wear out furniture / desk / chairs that the cleaning people can not do really anything for it. Restrooms in dirty conditions, old, wear out. Really bad experience. Breakfast starts at 7am, prefereable to start at 6am. No parking. need to pay extra for parking. No iron bed inside the room but instead 1 iron bed per floor! and it was obviously all dirty and wearer out.

Good stay

Customer review rating 3.5/5

Me Business - Confirmed reviews ALL

Generally speaking good but not exceptional

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager

Agusto

Customer review rating 5.0/5

Jesus S. Couples - Confirmed reviews ALL

Placentero

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Atte: Gerencia General

Dissatisfied

Customer review rating 2.0/5

Edgar Couples - Confirmed reviews ALL

Keys to open the doors were not working correctly, they replaced them twice. Beds are so uncomfortable.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

Bad room

Customer review rating 1.5/5

Carlos Couples - Confirmed reviews ALL

No water to drink in room, bathroom door didnt close

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

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Other web-users rate our hotel

  • 223 reviews 7.8/10 Location
  • 406 reviews 2.3/10 Room
  • 264 reviews 5.2/10 Service
  • 18 reviews 3.4/10 WiFi
  • 220 reviews 1.3/10 Cleanliness
  • 214 reviews 1.8/10 Comfort
  • 191 reviews 1.1/10 Amenities
  • 130 reviews 3.7/10 Value

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