ibis Monterrey Valle 3 stars

Customer review rating (ALL Rating) 4.0/5 531 reviews

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Ave. Lazaro Cardenas 3000, Esq. Dr. Atl Col Valle Oriente, San Pedro Garza García, CP 66269 Monterrey, Mexico

Description

Hotel extras

  • The hotel is based in a prime location in the Valle Oriente area

  • Close to entertainment hubs like Arena Monterrey, Show Center and Pabellón

  • Close to ecological parks like Rufino Tamayo, Huasteca and Parque Fundidora

  • Right by large shopping malls with international brands

  • Quick access to the downtown area and major museums.

Our accommodation(s)

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Hotel location

ibis Monterrey Valle

Ave. Lazaro Cardenas 3000, Esq. Dr. Atl Col Valle Oriente, San Pedro Garza García
CP 66269 Monterrey
Mexico

GPS:25.650792, -100.333221

Telephone
Fax +52 81 8133 5050

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  531 reviews

Customer review rating 2.5/5

Miguel M. Families - Confirmed reviews ALL

There was a prevailing smell of fruits in the lobby, the hotel was not in good shape,the keys to the room do not work half the time, the bathroom is extremely small, but the sataff is pretty nice

Dear Miguel M., Thank you for your feedback regarding your recent stay. We appreciate your comments about the condition of the property and the functionality of the room keys. Your observations are valuable to us as we continuously strive to enhance our guest experience. We are pleased to hear that you found our staff to be pleasant. Best regards, ibis Monterrey Valle

Customer review rating 4.5/5

Isela J. G. M. Families - Confirmed reviews ALL

COmpletely satisfied, only a little detail when we arrive from outside, the keycard didnt work, but the personal was efficient helping us

Dear Isela J. G. M., Thank you for your positive feedback. We are delighted to hear that you were satisfied with your stay and appreciated our staff's assistance with the keycard issue. Your comments will help us continue to enhance our guest experience. Best regards, ibis Monterrey Valle

Customer review rating 3.5/5

Samuel C. Business - Confirmed reviews ALL

La television no funciono

Estimado Samuel C., Lamentamos que haya tenido problemas con la televisión durante su estancia. Agradecemos su retroalimentación, ya que nos ayuda a mejorar nuestros servicios. Esperamos que considere darnos otra oportunidad en el futuro. Atentamente, ibis Monterrey Valle

Customer review rating 4.5/5

Za Q. I. Couples - Confirmed reviews ALL

I stayed there for two weeks for Christmas and New Years, and had a pleasant stay! The location is in an awesome part of the city where it was convenient to have deliveries. The shopping centers in the area are beautiful. I highly recommend staying here!

Dear Za Q. I., Thank you for your kind words regarding your recent stay at ibis Monterrey Valle. We are pleased to know that you enjoyed our prime location, the quality of service provided by our staff, and the facilities we offer. It is always gratifying to hear that our guests have a pleasant experience, especially during the festive season. Your recommendation means a lot to us, and we look forward to welcoming you again on your next visit. Sincerely, ibis Monterrey Valle

Customer review rating 2.0/5

Luis A. Solo - Confirmed reviews ALL

the card reader in the room door did not function correctly -!every time I had to go to the the reception to get the cards programmed ( it was not the cellphone or anything related, it just did not work)

Dear Luis A., Thank you for your feedback. I am sorry to hear about the issues you encountered with the room door card reader during your stay. We appreciate your comments and will take them into account for our ongoing improvements. Best regards, ibis Monterrey Valle

Other web-users rate our hotel

  • 273 reviews 7.8/10 Location
  • 466 reviews 3/10 Room
  • 372 reviews 6.9/10 Service
  • 16 reviews 4.1/10 WiFi
  • 237 reviews 2.3/10 Comfort
  • 237 reviews 2.2/10 Cleanliness
  • 141 reviews 5/10 Value
  • 140 reviews 2.5/10 Amenities

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