ibis Sao Jose do Rio Preto Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 7,127 reviews

ALLSAFE approved hotel

ibis Sao Jose do Rio Preto
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+ 19 Services

Hotel extras

  • A 10-minute drive from São José do Rio Preto Terminal

  • An 11-minute drive from São José do Rio Preto Airport

  • 10 minutes from downtown

  • The hotel has a sport ground, and excellent runways for jogging and hiking.

  • Dogs up to 15 kg are welcome to our dog-friendly hotel!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Sao Jose do Rio Preto

Avenida Arthur Nonato, 4193.
15090040 sao jose do rio preto
brazil

Fax: (+55)17/32169406

Check-in from 12h00

Check out up to 12h00

  • By plane

    ERIBERTO REINO At 5km / 3 miles

GPS:-20.823881, -49.387066

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA TABLE ROUGE Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 25

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Sao Jose do Rio Preto

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,127 reviews

TripAdvisor Rating 3.5/5

1,054 reviews

Good stay

Customer review rating 4.5/5

Felipe Business - 27/11/2021 Confirmed reviews ALL

You know what you will get

Excellent experience

Customer review rating 5.0/5

Ariel F. Solo - 23/11/2021 Confirmed reviews ALL

Well located, excellent food and comfortable room

Not a very good stay

Customer review rating 2.5/5

Anonymous Business - 19/10/2021 Confirmed reviews ALL

For 2 times I wasn't able to have dinner due to poor information provided from the staff. Internet connection just kept going off, and when it worked, signal was very poor.

Olá Matheus, como vai ? Agradecemos por dispor de um tempo para nos avaliar em nossa ferramenta de satisfação, seu feedback é realmente muito importante para nós. Vamos reorientar nossa equipe sobre as informações do nosso restaurante, tenha certeza de que esse não é o nosso padrão de qualidade oferecida. Sobre a internet, já solicitamos a fornecedora do link (embratel) um upgrade de 20 para 200mb que será realizado no dia 04/11 para que o serviço seja mais rápido e proveitoso para nossos hóspedes. De qualquer maneira pedimos desculpas pelo transtorno causado. Esperamos que nos dê oportunidade de lhe atender futuramente e qualquer dúvida, ficamos à disposição. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto
Customer review rating 3.0/5

Guilherme A. Business - 21/09/2021 Confirmed reviews ALL

Air conditioner set not to chill enough. Was over 24celcius in the room even after setting to minimum

Dear Guilherme Jose Mendes De A., We very much appreciate your comments regarding your stay at the ibis Sao Jose do Rio Preto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Johnny Hildefonso General manager ibis São José do Rio Preto

Bad sleep

Customer review rating 3.0/5

Marina G. Couples - 02/08/2021 Confirmed reviews ALL

Many times I stayed there, but this time the room was worse, I don’t know exactly what was bad, but the bed I’m sure was too much worse than the others times.

Dear Marina G., Thank you for taking the time to tell us about your experience at the ibis Sao Jose do Rio Preto. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto
Customer review rating 5.0/5

Na… Business - 06/07/2021 Confirmed reviews ALL

Very good

Dear Naiara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Nice place to stay

Customer review rating 5.0/5

Edson C. Business - 25/06/2021 Confirmed reviews ALL

Very good experience but the checkin processo could be faster.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

OK

Customer review rating 3.5/5

João G. B. Business - 22/04/2021 Confirmed reviews ALL

Check-in demorado.

Olá João, como vai ? Agradecemos por dispor de um tempo para nos avaliar em nossa ferramenta de satisfação, seu feedback é realmente muito importante para nós. Averiguaremos seus comentários em relação a demora no atendimento do check in, tenha certeza de que esse não é o nosso padrão de qualidade oferecido. Devido a pandemia e equipe reduzida, estamos trabalhando para adequar nossos serviços sempre buscando oferecer o melhor para nossos clientes, de qualquer maneira lamentamos o ocorrido e pedimos desculpas por qualquer transtorno causado. Esperamos poder revê-lo mais vezes e qualquer dúvida ficamos à disposição. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto
Customer review rating 4.0/5

Anonymous Couples - 09/11/2020 Confirmed reviews ALL

Everything with my stay was alright, except for the pillow, that was pretty uncomfortable.

Dear Ariel Goulart F., We very much appreciate your comments regarding your stay at the ibis Sao Jose do Rio Preto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

As expected

Customer review rating 3.5/5

Andre Couples - 19/10/2020 Confirmed reviews ALL

No surprise very standard Ibis

Good value for the money, well located

Customer review rating 4.0/5

Leandro Business - 21/09/2020 Confirmed reviews ALL

International Accor standard: quick check in, good room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General manager ibis São José do Rio Preto
Customer review rating 5.0/5

Ronald G. Solo - 16/09/2020 Confirmed reviews ALL

Always a great experience even during the times of the virus.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Well located, good food, great attendant

Customer review rating 4.5/5

Felipe D. R. Business - 13/03/2020 Confirmed reviews ALL

Very good, I will recomend.

Dear Felipe Doria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atenciosamente, Johnny Hildefonso General Manager ibis São José do Rio Preto
Customer review rating 5.0/5

R. G. Solo - 11/03/2020 Confirmed reviews ALL

Always a great experience at this hotel.

Dear G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Terribly dirty

Customer review rating 0.5/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

It was the worst stay I ever had, with contractors walking around cutting bricks, hammering. It was noise, dirty and also they didn't respond in an educated manner on suggestions to at least stop the work during lunch or breakfast, very impolite. The manager was absent and couldn't be reached to receive complains. The cleaning staff told me personally that they were not authorized to clean the hall, only the apartments. You guys should be ashamed to call this a hotel. It was not worth a penny.

Dear Ruben Carlo B., Thank you for taking the time to tell us about your experience at the ibis Sao Jose do Rio Preto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are renovating our social areas and informing our customers about the noise that may occur between 8 am and 6 pm. Either way, we will reorient our team because if there are any complaints, we stop the work indefinitely to avoid further inconvenience. We will also pass on your comments to the parking team (outsourced company) to prevent situations like this from happening again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis São José do Rio Preto team

Pleasant Saty

TripAdvisor rating 5.0/5

Renan G Family - 13/11/2017 TripAdvisor review

Very pleasant saty. This hotel has a very modern style, and it has a very nice hall. The rooms follow the Ibis pattern, nothing further to say. The location is very nice, near to other cities exits and roads.

Dear Renan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leandro Oliveira

Very good option for a quick stay

TripAdvisor rating 5.0/5

taioli Family - 24/05/2017 TripAdvisor review

We stayed for 1 night during weekend. Good structure, modern design and rooms seems to be quite new and well maintained. Staff is friendly, Wi-Fi was stable and good, bar and restaurant worked fine with decent options and pricing. Location is a plus as it is near the center of the city and right on the main road! Pros - Location - Design - Staff Cons - None based on our trip & needs

Good value for money!

TripAdvisor rating 4.0/5

Ana Lucia M Solo travel - 01/09/2016 TripAdvisor review

This is a great choice for a couple of days: Low-priced, clean, well-maintained and located. The service is great: Friendly, polite and always with a smile. Overall, this property is a great value for your money!

Good hotel

TripAdvisor rating 4.0/5

Renan G Business - 02/09/2015 TripAdvisor review

This hotel is located on a very nice place, near the main road of the area and a few km from downtown. The design of hotel was renewed recently, then the common areas are super at this moment ! I recommend this Hotel from everyone in this area.

Impressive

TripAdvisor rating 5.0/5

Marcela De Mell... P Business - 23/07/2015 TripAdvisor review

Clean, standard, help and friendly atmosphere, has made my stay in São José do Rio Preto explendid! Spetacular location next to Andaló Avenue and Plaza shopping has made me recollect home and people I like!

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