ibis Sao Jose do Rio Preto Hotel 3 stars 
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Hotel extras
We are 40 minutes away from Olímpia´s water parks.
Easy access to Washington Luis Highway and to the airport.
Close to bars, restaurants and Shopping Malls
The hotel has a sport ground, and excellent runways for jogging and hiking.
Services in the hotel and nearby
Check-in from 12h00
Check out up to 12h00
Paying
Information message
Please be advised that for your convenience and safety, from Dec 16, 2019, we will be under partial renovations around the hotel's external areas. During this period, we will work normally.
Hotel location
ibis Sao Jose do Rio Preto
Avenida Arthur Nonato, 4193.
15090040
sao jose do rio preto
brazil
Check-in from 12h00
Check out up to 12h00
- By plane
ERIBERTO REINO At 5km / 3 miles
GPS :-20.823881, -49.387066
Our accommodations
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 2
Maximum size: 25 m²
Maximum capacity: 50 people
TripAdvisor Rating
1,042 reviews
Great experience
Customer review rating 4.2/5
Amanda Business - 23/12/2019 Confirmed reviews ALL
Silence, good breakfast, everything clean!
Dear Amada, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto
Nice and clena place to stay.
Customer review rating 4.2/5
Anonymous Families - 10/12/2019 Confirmed reviews ALL
The hotel was neat and comfortable. On the other hand, part of the ceiling of the bathroom was a little loose and not well aligned. I also had trouble when checking out, because the hotel's system didn't have the information that the breakfast was already paid when the reservation was made. This problem was solved after some time, but it's weird and embarrassing having this kind of problem, specially considering that we have a digital-integrated daily life.
Dear Niraldo Valerio Marcal Marques J., We very much appreciate your comments regarding your stay at the ibis Sao Jose do Rio Preto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto
Custo Beneficio
Customer review rating 4.2/5
Anonymous Business - 03/12/2019 Confirmed reviews ALL
A experiencia foi tranquila.
Olá Elton, tudo bem? Agradecemos por seus comentários positivos em nossa ferramenta de satisfação. É realmente gratificante saber que conseguimos atender às suas necessidades. Esperamos revê-lo em breve e permanecemos à disposição caso necessite. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto
Bad experience at check out
Customer review rating 4.2/5
Evandro Business - 29/11/2019 Confirmed reviews ALL
My experience at check out was very bad. The person who did my check out tried to charge twice my breakfast. A tried to explain several times that the guy in check in already charged my breakfast, but the clerk don't believe in me and said the the system don't show anything. I asked to her print my reservation and in paper shows clear the advance pay off my diaries and breakfast, but she still don't understanding. After a couple of minutes I said that I'll not pay because the paper shows clearly that I had a prepaid she told me that find out the problem in system. But after all this issue, I don't receive any apologies from the clerk and it was very embarrassing for me because had a lot of people in the lobby.
Olá Evandro, como vai ? Agradecemos por dispor de um tempo para nos avaliar em nossa ferramenta de satisfação, seu feedback é realmente muito importante para nós. Primeiramente pedimos desculpa pelo transtorno causado no momento da sua saída. Já identificamos o responsável por seu atendimento e o reorientaremos para saber como resolver situações como essa. Esperamos que nos dê oportunidade de lhe atender novamente e qualquer dúvida ficamos à disposição. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto
Great!
Customer review rating 4.2/5
Paula T. Couples - 18/11/2019 Confirmed reviews ALL
This is the first time that I stay at Ibis São José do Rio Preto and everything was as expected. The breakfast has lots of options, the room is always clean and WiFi works really well. The only complaint I have is that I always try to book the hotels through the website and they are always more expensive than booking.
Dear Paula, how are you? Thank you for your positive comments on our page, we are happy to be able to meet your needs. Please be advised that the prices charged by booking are the same as our direct website. If you are a loyalty customer through the site you will always get 5% off the current rate. We hope to see you soon. Johnny Hildefonso General Manager ibis São José do Rio Preto
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