ibis Sao Jose do Rio Preto

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ibis Sao Jose do Rio Preto 3 stars

Customer review rating (ALL Rating) 4.1/5 1,016 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A 10-minute drive from São José do Rio Preto Terminal

  • An 11-minute drive from São José do Rio Preto Airport

  • 10 minutes from downtown

  • The hotel has a sport ground, and excellent runways for jogging and hiking.

  • Dogs up to 15 kg are welcome to our dog-friendly hotel!

Hotel location

ibis Sao Jose do Rio Preto

Avenida Arthur Nonato, 4193.
15090040 SAO JOSE DO RIO PRETO
Brazil

Telephone +55 17 3216-9400

Fax +55 17 3216-9406

Contact email

  • By plane

    ERIBERTO REINO At 5km / 3 miles

GPS:-20.823881, -49.387066

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA TABLE ROUGE Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Sao Jose do Rio Preto

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,016 reviews

TripAdvisor Rating  3.5/5  1,058 reviews

Great Hotel for Business Trips

Customer review rating 4.5/5

Victor H. Business - Confirmed reviews ALL

The hotel is well located, and has most of the conveniences needed. The breakfast was great and the bar and drink fridge were useful. The only thing I have found a bit lacking was the internet in my room, which was a bit unreliable. I have a ton of 4g bandwidth, so it was not a big problem for me, but it may be a point of contention to others.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General manager ibis São José do Rio Preto

Good place to stay

Customer review rating 5.0/5

Julius S. Business - Confirmed reviews ALL

Nice place, nice food and a friendly people

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Super friendly staff.

Dear Marcio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General manager ibis São José do Rio Preto

A bit disappointed

Customer review rating 3.5/5

Aline Business - Confirmed reviews ALL

The air conditioner of the room was so noisy that it was almost impossible to fall sleep. Moreover the breakfast starts at 6:30 ( theoretically), but at 6:40 the lady was still finishing to put the things. For me, that had a flight at 7:40 it was no possible to have a breakfast. So, it was my first and last time in this place.

Dear Aline Michelle F., Thank you for taking the time to tell us about your experience at the ibis Sao Jose do Rio Preto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

It was ok

Customer review rating 3.0/5

Lucas L. Solo - Confirmed reviews ALL

The toilet ceiling was kinda gross and open, and the hot water didn't work properly in the morning. But the staff was nice, they were all very friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Couldn't sleep

Customer review rating 0.5/5

Marcelo S. Business - Confirmed reviews ALL

The hotel and staff were great, just as all other Ibis hotels. However, I booked this because I had to get a flight in São Jose do Rio Preto that was a bit early, so I would have to leave the hotel about 4:30 AM. Everything was great until about 11:00 / 11:30 PM, when I began to hear a continuous and loud whistle. For sure it was coming from outside but the acoustic isolation was not being able to filter it. The whistle was so loud, that I assume that the source of it was in the rooftop, not coming from other places around.

Good stay

Customer review rating 4.5/5

Felipe Business - Confirmed reviews ALL

You know what you will get

Excellent experience

Customer review rating 5.0/5

Ariel F. Solo - Confirmed reviews ALL

Well located, excellent food and comfortable room

Not a very good stay

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

For 2 times I wasn't able to have dinner due to poor information provided from the staff. Internet connection just kept going off, and when it worked, signal was very poor.

Olá Matheus, como vai ? Agradecemos por dispor de um tempo para nos avaliar em nossa ferramenta de satisfação, seu feedback é realmente muito importante para nós. Vamos reorientar nossa equipe sobre as informações do nosso restaurante, tenha certeza de que esse não é o nosso padrão de qualidade oferecida. Sobre a internet, já solicitamos a fornecedora do link (embratel) um upgrade de 20 para 200mb que será realizado no dia 04/11 para que o serviço seja mais rápido e proveitoso para nossos hóspedes. De qualquer maneira pedimos desculpas pelo transtorno causado. Esperamos que nos dê oportunidade de lhe atender futuramente e qualquer dúvida, ficamos à disposição. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto

Customer review rating 3.0/5

Guilherme A. Business - Confirmed reviews ALL

Air conditioner set not to chill enough. Was over 24celcius in the room even after setting to minimum

Dear Guilherme Jose Mendes De A., We very much appreciate your comments regarding your stay at the ibis Sao Jose do Rio Preto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Johnny Hildefonso General manager ibis São José do Rio Preto

Bad sleep

Customer review rating 3.0/5

Marina G. Couples - Confirmed reviews ALL

Many times I stayed there, but this time the room was worse, I don’t know exactly what was bad, but the bed I’m sure was too much worse than the others times.

Dear Marina G., Thank you for taking the time to tell us about your experience at the ibis Sao Jose do Rio Preto. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Customer review rating 5.0/5

Na… Business - Confirmed reviews ALL

Very good

Dear Naiara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Nice place to stay

Customer review rating 5.0/5

Edson C. Business - Confirmed reviews ALL

Very good experience but the checkin processo could be faster.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Pleasant Saty

TripAdvisor rating 5.0/5

Renan G Families - TripAdvisor review

Very pleasant saty. This hotel has a very modern style, and it has a very nice hall. The rooms follow the Ibis pattern, nothing further to say. The location is very nice, near to other cities exits and roads.

Dear Renan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leandro Oliveira

Very good option for a quick stay

TripAdvisor rating 5.0/5

taioli Families - TripAdvisor review

We stayed for 1 night during weekend. Good structure, modern design and rooms seems to be quite new and well maintained. Staff is friendly, Wi-Fi was stable and good, bar and restaurant worked fine with decent options and pricing. Location is a plus as it is near the center of the city and right on the main road! Pros - Location - Design - Staff Cons - None based on our trip & needs

Good value for money!

TripAdvisor rating 4.0/5

Ana Lucia M Solo travel - TripAdvisor review

This is a great choice for a couple of days: Low-priced, clean, well-maintained and located. The service is great: Friendly, polite and always with a smile. Overall, this property is a great value for your money!

Good hotel

TripAdvisor rating 4.0/5

Renan G Business - TripAdvisor review

This hotel is located on a very nice place, near the main road of the area and a few km from downtown. The design of hotel was renewed recently, then the common areas are super at this moment ! I recommend this Hotel from everyone in this area.

Impressive

TripAdvisor rating 5.0/5

Marcela De Mell... P Business - TripAdvisor review

Clean, standard, help and friendly atmosphere, has made my stay in São José do Rio Preto explendid! Spetacular location next to Andaló Avenue and Plaza shopping has made me recollect home and people I like!

Greta stay!

TripAdvisor rating 5.0/5

Rafael L Friends getaway - TripAdvisor review

All services were great. I recomend this hotel. The acomodations are really confortable and the price is nice too. I didn't use the bar neither the restaurant but it seems very good too. Everyone was very nice to me.

Disappointed

TripAdvisor rating 2.0/5

fernandopW5082YR Families - TripAdvisor review

The same problems happened in this location. A big delay to make Check in. Even having made a reservation in advance by the Internet and being a partner A | Club, the delay was abusive. For me, is not comprehensive to have to pay for parking. In others IBIS locations, this charge does not happen. My daughter is with Six years old and was charged a tax for the breakfast, for me also.....is it not comprehensive.

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