ibis Sao Jose do Rio Preto Hotel 3 stars

Name: ibis Sao Jose do Rio Preto
Address: SAO JOSE DO RIO PRETO, 15090040, BRAZIL
Telephone: (+55)17/32169400
Rating: 4.2

Customer review rating 4.2/5 6,474 reviews

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ibis Sao Jose do Rio Preto Hotel

Vibrant economy hotel, open to everyone

Located in the 5th largest region of São Paulo, ibis São José do Rio Preto is perfect for work and tours. Rooms offer free Wi-Fi and A/C. Breakfast and restaurant offer a variety of dining options. The hotel is accessible and has two event spaces for 40 people each, great for corporate events. For happy hours, ibis Kitchen bar is available 24/7. The hotel is dog friendly (for fees).

Ibis São José do Rio Preto is a 5-minute drive from the Regional Events Centre. For more shows, events and fairs, "Alberto Bertelli Lucatto" is 10 minutes away. It also has options for nature walks. Parque da Represa is famous and only 8 minutes from the hotel. For cultural tours, Humberto Sinibaldi Neto Municipal Theatre is 5 minutes away.

Staying at ibis São José do Rio Preto you will be well located, with easy mobility to main points of the city, with comfort and convenience. All this for an affordable rate. Don't waste time, book now.

Hotel extras

A 10-minute drive from São José do Rio Preto Terminal
An 11-minute drive from São José do Rio Preto Airport
10 minutes from downtown
The hotel has a sport ground, and excellent runways for jogging and hiking.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Paid Parking (Paying)Parking service paid separately contact the hotel for values
- Paid ParkingParking service paid separately contact the hotel for values
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
One dog weighing up to 22 lbs (15 kg) is allowedPaying
100% non-smoking hotel
Air conditioning
Languages spoken at the hotel
- English
- Spanish
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check in from 9AM (Paying)Need access to your room from 9 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- Late check-out up to 3pm (Paying)Extend your stay until 3pm to make the most of your departure day. Remember, Novotel offers this service free of charge on Sundays. Please confirm availability at check-in.
Shoe shine machine
Boutiques/shopping
- Beauty salon(Nearby)
- Gift shop/newspaper shop(Nearby)
- Hairdressing salon(Nearby)
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)

Other sports activities
- Athletics stadium(Nearby)
- Basketball facilities(Nearby)
- Billiards/Snooker(Nearby)
- Bowling(Nearby)
- Football(Nearby)
- Horse riding(Nearby)

2 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

ibis Sao Jose do Rio Preto

Avenida Arthur Nonato, 4193.
15090040
sao jose do rio preto
brazil

Tel: +551732169400

Fax: (+55)17/32169406

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
ERIBERTO REINO At 5km / 3 miles

GPS :-20.823881, -49.387066

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Apartment - queen-size bed

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Standard Apartment - Features a queen-size bed and 1 extra bed for 1 child up to the age of 12

Max. number of persons: 3

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Standard room with two single beds

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Room Office - Apartment without bed adapted as an office

Max. number of persons: 2

Rooms

Our restaurants and bars

LA TABLE ROUGE

Type of cuisine: French

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

MENU EXPRESS

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 25 m²
Maximum capacity: 50 people

Find out more

Well located, good food, great attendant

Felipe D. R. Business - 13/03/2020 Confirmed reviews ALL

Very good, I will recomend.

Dear Felipe Doria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atenciosamente, Johnny Hildefonso General Manager ibis São José do Rio Preto

R. G. Solo - 11/03/2020 Confirmed reviews ALL

Always a great experience at this hotel.

Dear G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Terribly dirty

Anonymous Business - 19/02/2020 Confirmed reviews ALL

It was the worst stay I ever had, with contractors walking around cutting bricks, hammering. It was noise, dirty and also they didn't respond in an educated manner on suggestions to at least stop the work during lunch or breakfast, very impolite. The manager was absent and couldn't be reached to receive complains. The cleaning staff told me personally that they were not authorized to clean the hall, only the apartments. You guys should be ashamed to call this a hotel. It was not worth a penny.

Dear Ruben Carlo B., Thank you for taking the time to tell us about your experience at the ibis Sao Jose do Rio Preto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are renovating our social areas and informing our customers about the noise that may occur between 8 am and 6 pm. Either way, we will reorient our team because if there are any complaints, we stop the work indefinitely to avoid further inconvenience. We will also pass on your comments to the parking team (outsourced company) to prevent situations like this from happening again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis São José do Rio Preto team

Great experience

Amanda Business - 23/12/2019 Confirmed reviews ALL

Silence, good breakfast, everything clean!

Dear Amada, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Nice and clena place to stay.

Anonymous Families - 10/12/2019 Confirmed reviews ALL

The hotel was neat and comfortable. On the other hand, part of the ceiling of the bathroom was a little loose and not well aligned. I also had trouble when checking out, because the hotel's system didn't have the information that the breakfast was already paid when the reservation was made. This problem was solved after some time, but it's weird and embarrassing having this kind of problem, specially considering that we have a digital-integrated daily life.

Dear Niraldo Valerio Marcal Marques J., We very much appreciate your comments regarding your stay at the ibis Sao Jose do Rio Preto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Custo Beneficio

Anonymous Business - 03/12/2019 Confirmed reviews ALL

A experiencia foi tranquila.

Olá Elton, tudo bem? Agradecemos por seus comentários positivos em nossa ferramenta de satisfação. É realmente gratificante saber que conseguimos atender às suas necessidades. Esperamos revê-lo em breve e permanecemos à disposição caso necessite. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto

Bad experience at check out

Evandro Business - 29/11/2019 Confirmed reviews ALL

My experience at check out was very bad. The person who did my check out tried to charge twice my breakfast. A tried to explain several times that the guy in check in already charged my breakfast, but the clerk don't believe in me and said the the system don't show anything. I asked to her print my reservation and in paper shows clear the advance pay off my diaries and breakfast, but she still don't understanding. After a couple of minutes I said that I'll not pay because the paper shows clearly that I had a prepaid she told me that find out the problem in system. But after all this issue, I don't receive any apologies from the clerk and it was very embarrassing for me because had a lot of people in the lobby.

Olá Evandro, como vai ? Agradecemos por dispor de um tempo para nos avaliar em nossa ferramenta de satisfação, seu feedback é realmente muito importante para nós. Primeiramente pedimos desculpa pelo transtorno causado no momento da sua saída. Já identificamos o responsável por seu atendimento e o reorientaremos para saber como resolver situações como essa. Esperamos que nos dê oportunidade de lhe atender novamente e qualquer dúvida ficamos à disposição. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto

Great!

Paula T. Couples - 18/11/2019 Confirmed reviews ALL

This is the first time that I stay at Ibis São José do Rio Preto and everything was as expected. The breakfast has lots of options, the room is always clean and WiFi works really well. The only complaint I have is that I always try to book the hotels through the website and they are always more expensive than booking.

Dear Paula, how are you? Thank you for your positive comments on our page, we are happy to be able to meet your needs. Please be advised that the prices charged by booking are the same as our direct website. If you are a loyalty customer through the site you will always get 5% off the current rate. We hope to see you soon. Johnny Hildefonso General Manager ibis São José do Rio Preto

Relax place

Jairo Business - 08/10/2019 Confirmed reviews ALL

Good place to rest

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

smple, very simple and burocratic

Marcelo A. Business - 28/08/2019 Confirmed reviews ALL

The accommodations are good. The service is owed!

Dear Marcelo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atenciosamente, Johnny Hildefonso General manager ibis São José do Rio Preto

Good

José A. Couples - 19/08/2019 Confirmed reviews ALL

I'm feel well and comfortable.

Dear Jose and Lucia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you soon. Sincerely, Johnny Hildefonso General Manager ibis São José do Rio Preto

Satisfactory

Craig Business - 07/06/2019 Confirmed reviews ALL

Chick in and check out is slow. I did not receive my receipt via email as promised.

Dear Guest, Thank you for the review of our hotel We are glad that you enjoyed your stay and hope to see you again very soon. We going to send the receipt to you by e-mail. Sincerely, ibis São José do Rio Preto

Atendendo a todas as expectativas.

Luiz P. Business - 05/06/2019 Confirmed reviews ALL

Atendendo a todas as expectativas.

Olá Luiz, tudo bem? Agradecemos por seus comentários positivos em nossa ferramenta de satisfação. É realmente gratificante saber que conseguimos atender às suas necessidades. Esperamos revê-lo em breve e permanecemos à disposição caso necessite. Atenciosamente, Johnny Hildefonso Gerente Geral ibis São José do Rio Preto

Reinaldo L. Business - 11/05/2019 Confirmed reviews ALL

Bad check in, bad check out, bugs in the bed

Dear REINALDO L., Thank you for taking the time to tell us about your experience at the ibis Sao Jose do Rio Preto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atenciosamente, Johnny Hildefonso General manager

Standard Inis

Andre Families - 29/01/2019 Confirmed reviews ALL

Other than location, very good, everything else is equal to any other Ibis.

Good.

Ciso Families - 29/12/2018 Confirmed reviews ALL

All good.

Medium

Jose Couples - 11/12/2018 Confirmed reviews ALL

My reservation wasn't found in the system and after that my room card didn't work.

I felt comfy

Elias Solo - 10/12/2018 Confirmed reviews ALL

The room service was efficient and the accommodation , a pleasure.

Nice place to stay.

Anonymous Families - 19/11/2018 Confirmed reviews ALL

Very calm place, very helpful staff.

Ol[a Regina, Obrigada pela avaliação. Atenciosamente. Juliana Dantas Gerente Geral

A very pleasurous experience

Sidney D. J. Business - 03/11/2018 Confirmed reviews ALL

I was hosted by a very friendly staff and had no trouble at all.

Our most recent 20 reviews

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