ibis Barcelona Castelldefels 2 stars

Customer review rating (ALL Rating) 4.4/5 697 reviews

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Description

Hotel extras

  • 15 minutes by car from the airport and 20 minutes from Barcelona

  • Ànec Blau Shopping Center is right in front of the hotel

  • Hotel certified as ALLSAFE by SGS. Free medical teleassistance

  • The idyllic coastal town of Sitges is 20 minutes by public transport

Our accommodation(s)

Hotel location

ibis Barcelona Castelldefels

Passeo del Ferrocarril, 342
08860 CASTELLDEFELS
Spain

GPS:41.281491, 1.98565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Snacks bar 24/7

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  697 reviews

TripAdvisor Rating  4.0/5  631 reviews

Good stay

Customer review rating 5.0/5

Leif Business - Confirmed reviews ALL

Everything worked perfectly.

Dear LEIF, We very much appreciate your comments regarding your stay at the ibis Barcelona Castelldefels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva M.

An okay stay

Customer review rating 2.5/5

Katerina J. Couples - Confirmed reviews ALL

The room wasn't very clean - the baseboards were dirty. Also, the sink didn't drain properly. The walls are very thin - you could hear neighbors.

Dear Patrick Eric, Thank you for taking the time to tell us about your experience at the ibis Barcelona Castelldefels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva M.

Good hotel, nice stay

Customer review rating 4.5/5

Alex Business - Confirmed reviews ALL

I liked it mostly due to perfect stuff on reception, super friendly and helpfull.

Dear ALEKSANDR, We very much appreciate your comments regarding your stay at the ibis Barcelona Castelldefels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva M.

Great value for money

TripAdvisor rating 4.0/5

gojkovictamara TripAdvisor review

Very nice, clean and spacious room, equipped with all the basic stuff you'd need. The staff was very friendly and helpful and I especially want to praise the two workers who were there in the afternoon shifts, very helpful and friendly. Bus station that takes you to central Barcelona as well as the airport is very close to the hotel, and there are direct lines which is the main reason we booked it. Also, plenty supermarkets and a shopping mall right next to the hotel have made groceries much easier. Would come back. In the evenings it can get a bit loud with traffic outside, so if you're a light sleeper I recommend bringing earplugs. Also, I didn't mind it too much, but a guy in the morning didn't allow us to use the microwave for 30 seconds, just to warm up a pastry, saying it's for people who have breakfast only. While I would understand if we were disrupting anyone, there were barely any people there at the moment and it was not being used, so I don't see why it would be a problem. It didn't affect my opinion of the hotel, but it just didn't make much sense.

Dear Tamara, Thank you very much for your very good and detailed comments. Especially towards our staff which will be very pleased to hear from you. We regret the incident with the microwave. It is true that you can not heat outside food in them by internal regulations, they are for use only for our breakfast products. It is for health reasons that it is forbidden to heat outdoor products. We would be sanctioned as an establishment if we allowed it. And it is something that we have to apply to all customers in the same way, even if there are no other people to see it, if it is not allowed, it cannot be done. I am sorry if this has caused discomfort or if we have not explained ourselves correctly. Once again, thank you for taking the time to answer our satisfaction survey and we hope to have you with us soon. Best regards,

Good location

Customer review rating 4.0/5

Kari N. Couples - Confirmed reviews ALL

Airport is easy to get by car avoiding busiest traffic. Clean basic rooms and good staff quarantees pleasant stay.

Dear Kari, We very much appreciate your comments regarding your stay at the ibis Barcelona Castelldefels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva M.

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Other web-users rate our hotel

  • 532 reviews 9/10 Location
  • 712 reviews 6.8/10 Room
  • 725 reviews 9.3/10 Service
  • 12 reviews 7.5/10 WiFi
  • 279 reviews 8.2/10 Cleanliness
  • 251 reviews 7.8/10 Breakfast
  • 133 reviews 8.1/10 Vibe

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