Fairmont Barcelona Rey Juan Carlos I 5 stars

The Fairmont Rey Juan Carlos I is an amazingly breathtaking hotel with an even more exceptional staff. Nothing but excellence, friendliness, and utmost professionalism from the Welcome/Bell Service, Check-in, Food Service, House Keeping, and Concierge. The hotel is located near the FC Barcelona Futbol/Soccer stadium, Camp Nou. It is even closer to the Metro, which is an excellent, convenient, and very cost effective way to get around Barcelona. Next time you're in Barcelona, I would definitely recommend staying at the Fairmont Rey Juan Carlos I.

Very enjoyable nice room and very nice surroundings

A well spec'd pleasant room. Only real gripe was understanding (and operating) the somewhat inflexible room lighting.

Stay was comfortable, rooms were clean, folks were friendly, food was great. Hotel is neat a Metro, so commute is easy if you take the Metro.

The staff is the best part of this hotel. They keep the hotel clean. efficient and they are friendly. I wish the hotel is bit more lively but nice to have a quiet environment in a busy city.

Service was excellent. Meeting facilities were more than adequate and staff assistance was excellent. The hotel lacks charm or soul (as if you're in the Emirates or Qatar), but rooms were clean and comfortable, and everything worked.

friendly staff eager to help

Amazing stay in 5 stars hotel

spacious room with excellent condition. Location is also well suited for both business and leisure.

Friendly staff. Excellent service.

At check-in, our reservation was not found. Unknown where the error was. Whether it was with the hotel loosing the reservation or the agency that we booked with did not follow through with the final booking. Receptionist was very courteous and resolved issue without any delays.

All the staff were super nice and helpful. I was given a room upon arriving at 7:30 AM; I forgot my outlet adaptor and was given one by the concierge (which I forgot to return to him, but I did leave in the room); I was always greeting with a warm smile (and, if I was coming back from a run, a bottle of water too); the bar and breakfast staff were attentive and friendly (and the food and drinks were great); and the internet was fast and reliable!

Overall the room and the bedding is very clean and a five star exeperience. Howver from a client service perspective, there could be some improvement. The hotel caters mostly to large group tourists, as a result, they do not pay attention to client service and other details as much as other five star hotel establishments do. For example the breakfast (which was complimentary and included in our room package rate) both the food quality, ambiance and decor resembled largely that of a university canteen/cafeteria. The service offered by the hotel staff (reception and breakfast) was polite but very curt, they were not warm and attentive to details as the staff at most five star establishments are.

We enjoyed our stay in this beautiful hotel, we loved the beautiful gardens and the overal impression of the hotel. The reception desk staff was very kind and helpful. Our suite was very spacious and quality of sleep was superb, but the bathroom shower door and bath tap were leaking. Breakfast quality was good but could be better considering overall standard of this hotel. We found the breakfast area overcrowded, especially on our first day.

We traveled with our 7 and 8 year old to watch el clásico and unfortunately did not have a nice experience, people are extremely rude. Wouldn’t recommend this hotel to anyone unless you are traveling alone or with other adults. Longest 5 nights of my life. I rated them a 5 because the bar area and staff did amazing the waiters is that section noticed what we were going through and tried their best to make us feel more welcomed. Unlike the manager and the rest of the staff there.