Novotel Cologne City 4 étoiles

Note Avis clients (Note ALL) 4.6/5 1 957 avis

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Novotel Cologne City - Image 1
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Bayenstrasse 51, 50678 KOELN, Allemagne

Description

Les plus de l'hôtel

  • Chambres entièrement rénovées avec WIFI et espace de travail

  • Situé directement à Rheinauhafen et à seulement 15 minutes à pied de la vieille ville

  • Chambres familiales et aires de jeux pour enfants

  • Salle de fitness et sauna avec vue sur la cathédrale (sauna ouvert de 6 h à 22 h)

  • Salles de réunion lumineuses, avec technologie moderne et nombreuses options de restauration.

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Novotel Cologne City

Bayenstrasse 51
50678 KOELN
Allemagne

GPS:50.926762, 6.963615

Téléphone
Fax +49 221 80147148

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

NOVO² RESTAURANT

Les plats internationaux sont la marque de fabrique de notre restaurant. Nous disposons d'une magnifique terrasse dans une cour intérieure calme. Horaires d'ouverture actuels : du lundi au samedi, de 6 h 30 à 21 h 30. Les chiens ne sont pas admis.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 957 avis

Note Avis clients 4.5/5

Nicolas R. En famille - Avis confirmés ALL

En famille pour visiter Cologne et les environs. L’hôtel est bien situé par rapport à l’Altstadt et au musée du chocolat

Dear Nicolas, thank you for sharing your impressions from your family trip to Cologne 😊 It’s great to hear that you enjoyed the comfortable room and started your days with a good breakfast. Our location between the Rhine, the Chocolate Museum and the Old Town makes it easy to explore the city on foot, so we’re glad it worked well for your visit. We hope you had a wonderful time discovering Cologne and its surroundings together. Perhaps your next trip will bring you back to us again. Best regards Your Novotel Köln City Team

Note Avis clients 1.5/5

Georges-emmanuel B. Professionnel - Avis confirmés ALL

aucun tel dans les chambres urgence de santé dans la nuit sans réponses service pas a la hauteur ménage des chambres catastrophique et SALE mention bien pour Mohamed à la reception

Dear Mr. B., Thank you very much for taking the time to share your experience with us. We are very sorry to read that parts of your stay were disappointing—especially in a situation concerning your health. It is not acceptable to us that you felt insufficiently supported during a medical emergency, as this does not reflect our standards of service and safety. Please rest assured that we take your feedback very seriously. We will carefully review and further improve our internal procedures, particularly during the night hours. Cleanliness is one of our highest priorities. We have already discussed your comments with the responsible team and initiated appropriate measures. The experience you described does not reflect our usual standards and is not representative of our service. We are, however, very pleased to hear your positive feedback about our valued colleague Mohamed at the reception, which we have gladly passed on to him. For any future stays, you are most welcome to contact me directly. We will do everything we can to ensure that your next visit is as pleasant and positive as possible. Kind regards, Sarah Rinke General Manager

Note Avis clients 4.0/5

Stephane H. En famille - Avis confirmés ALL

Pas de chauffage dans la chambre et petit déjeuner de moins bonne qualité par rapport aux autres Novotel que nous avons fait (France et Luxembourg).

Dear Stephane, thank you very much for sharing your impressions with us. We appreciate your feedback and are glad to hear that your stay was overall a positive one. Regarding the heating, we regret that it did not fully meet your expectations and will gladly have this checked to ensure everything functions as intended. Your comment about breakfast is also valuable to us, as it helps us continue refining our offer and maintaining the standards our guests know from other Novotel hotels. Thank you again for your review and for choosing Novotel Köln City. We hope to welcome you back again in the future. Best regards Your Novotel Köln City- Team

Note Avis clients 4.5/5

Benoit R. En famille - Avis confirmés ALL

Un hôtel accueillant et bien placé où rien ne manque.

Dear Benoit, thank you very much for your kind feedback 😊 We’re delighted to hear that you found our hotel welcoming, well located and that everything you needed was in place during your stay. Your positive impression means a lot to us, and we hope to welcome you back to Novotel Köln City in the future. Best regards Your Novotel Köln City- Team

Note Avis clients 4.0/5

Marion M. En famille - Avis confirmés ALL

Chambre agréable personnels accueillant Prestation onéreuse

Dear Marion, thank you very much for your feedback 😊 We’re pleased to hear that you felt welcome and enjoyed the comfort of your room during your stay. We also appreciate your honest remark regarding the pricing. Your feedback is valuable to us and helps us review our services and offers. We hope to have the opportunity to welcome you again in the future. Best regards Your Novotel Köln City- Team

D'autres internautes évaluent notre hôtel

  • 1 231 avis 8.7/10 Site
  • 1 509 avis 7.2/10 Chambre
  • 1 318 avis 9.1/10 Service
  • 34 avis 4.5/10 Internet
  • 934 avis 8.8/10 Petit déjeuner
  • 783 avis 5.2/10 Confort
  • 757 avis 8.1/10 Propreté
  • 339 avis 4.7/10 Qualité/prix

Dispensé par Trustyou

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