Novotel Cologne City 4 étoiles

Note Avis clients (Note ALL) 4.6/5 1 919 avis

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Novotel Cologne City - Image 1
Novotel Cologne City - Image 2
Novotel Cologne City - Image 3
Novotel Cologne City - Image 4
Bayenstrasse 51, 50678 KOELN, Allemagne

Description

Les plus de l'hôtel

  • Chambres modernes avec WIFI et espace de travail

  • Situé directement à Rheinauhafen et à seulement 15 minutes à pied de la vieille ville

  • Chambres familiales et aires de jeux pour enfants

  • Salle de fitness et sauna avec vue sur la cathédrale (sauna ouvert de 6 h à 22 h)

  • Salles de réunion lumineuses, avec technologie moderne et nombreuses options de restauration.

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Novotel Cologne City

Bayenstrasse 51
50678 KOELN
Allemagne

GPS:50.926762, 6.963615

Téléphone
Fax +49 221 80147148

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

NOVO² RESTAURANT

En plus de notre restaurant, nous disposons d'une magnifique terrasse avec jardin située dans la cour paisible. Ouvert du lundi au jeudi, de 6 h 30 à 23 h, et le vendredi et le samedi jusqu'à minuit.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 919 avis

Note Avis clients 2.5/5

Astrid D. En famille - Avis confirmés ALL

Dear Astrid, thank you for taking the time to share your detailed feedback. We're pleased to hear that you appreciated our location by the Rhine and the easy walking distance to Cologne's city centre. At the same time, we're truly sorry that your overall experience did not meet your expectations. We regret that the parking situation caused frustration. We understand that parking costs are an important factor when planning a stay. Our parking fees are based on the usual rates in Cologne's city centre and the Rheinauhafen area. We also appreciate your comments regarding the availability of parking spaces and the overall impression of the hotel. Your feedback is valuable and will be shared with the relevant teams. Although we're sorry to hear that we couldn't convince you this time, we sincerely thank you for your honest review and wish you all the best for your future travels. We would be more than happy to get the chance to convince you. Best regards, Your Novotel Köln City Team

Note Avis clients 3.0/5

Edwige B. En famille - Avis confirmés ALL

Dear Edwige, thank you for taking the time to share your feedback. We are very sorry to hear that the sofa bed did not meet your expectations and that your children were uncomfortable during the night. We completely understand your disappointment, especially as you are already familiar with Novotel stays and had different experiences in the past. Your comments regarding the size of the sofa bed and the duvet are fully understandable, particularly for older children. Feedback like yours is very valuable to us and helps us better evaluate the comfort expectations of families. We hope to have the opportunity to welcome you again in the future. Kind regards Your Novotel Köln City Team

Note Avis clients 2.5/5

Lingli Z. En famille - Avis confirmés ALL

Dear Lingli, thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the overall stay, especially the location near the Rhine, the fast check-in and check-out experience, as well as the service at the bar and during breakfast. At the same time, we sincerely regret the inconvenience regarding the additional taxes requested upon arrival. Unfortunately, there are currently technical issues affecting the display of certain rates and taxes within the ACCOR application. We fully understand how frustrating and confusing this situation can be from a guest perspective, especially when the booking appears as fully included. Please be assured that this is already being addressed internally and should be resolved soon. Regarding the tandem bicycles, we understand that access to the parking area would have been more convenient. However, for safety reasons, the garage entrance and exit areas cannot be opened for pedestrians or bicycles, as the gate system is automated and could create risks when passing through. Thank you again for your honest feedback. We hope to have the opportunity to welcome you again in the future. Kind regards Your Novotel Köln City Team

Note Avis clients 4.0/5

Roland B. En famille - Avis confirmés ALL

Dear Roland, thank you for your feedback 😊 We’re glad to hear that you had an overall positive stay with us. At the same time, we appreciate your comment regarding the pet-friendly experience. We know that expectations can differ from hotel to hotel, even within the Novotel brand, and your feedback is very valuable for us! We hope to welcome you again on your next visit to Cologne. Kind regards Your Novotel Köln City Team

Note Avis clients 5.0/5

Ghouma M. N. En famille - Avis confirmés ALL

Dear Ghouma, thank you very much for your second wonderful review 😊 We truly appreciate you taking the time to share your experience again. It means a lot to us that you had such a positive impression, especially of our team. We look forward to welcoming you back once more. Kind regards Your Novotel Köln City Team

D'autres internautes évaluent notre hôtel

  • 1 213 avis 8.9/10 Site
  • 1 437 avis 7.4/10 Chambre
  • 1 319 avis 9.1/10 Service
  • 28 avis 5.8/10 Internet
  • 889 avis 8.8/10 Petit déjeuner
  • 736 avis 5.6/10 Confort
  • 722 avis 8.2/10 Propreté
  • 8 avis 1/10 Piscine

Dispensé par Trustyou

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