Mercure Hotel Severinshof Koeln City

Message d'information

Mercure Hotel Severinshof Koeln City 4 étoiles

Note Avis clients (Note ALL) 4.5/5 1 749 avis

Hôtel labellisé ALLSAFE

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Description

Les plus de l'hôtel

  • « Un hôtel certifié ALLSAFE »

  • A 6 minutes en voiture max. de la LANXESS Arena et du parc des expositions Koelnmesse

  • Emplacement central en ville

  • 6 salles de conférence dotées d'équipements ultra-modernes pour vos réunions et événements

  • Salle de fitness et sauna pour vous détendre

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Localisation de l'hôtel

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Allemagne

  • BUS:  132, 106 SEVERINSTRASSE

  • TRAM STRASSENBAHN:  3, 4, 17 SEVERINSTRASSE

  • Par avion

    DUESSELDORF À 45km / 28 miles

  • Par avion

    FRANKFURT RHEIN MAIN À 160km / 100 miles

  • Par avion

    KOELN BONN AIRPORT À 15km / 9 miles

  • Par train

    BAHNHOF KOELN DEUTZ À 3km / 1 miles

  • Par train

    DOM STATION CATHEDRAL À 2km / 1 miles

  • Par train

    HAUPTBAHNHOF KOELN À 1km / 0 miles

  • Par train

    SEVERINSTRASSE À 0km / 0 miles

GPS:50.929514, 6.957017

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Parking
  • Restaurant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Profitez de l'atmosphère détendue de notre bar de l'hôtel.

Nos hébergements

Nous vous souhaitons un agréable séjour au Mercure Hotel Severinshof Köln City 4 étoiles ! Nos 253 chambres climatisées, dont 16 suites de luxe avec kitchenette, sont bien équipées et disposent d'un accès WIFI gratuit. Certaines Ces chambres sont situées dans la cour de l'hôtel. Des chambres Privilege avec balcon et des chambres Supérieures sont également disponibles. Sur simple demande, un enfant de moins de 12 ans peut dormir dans votre chambre sans frais.

Les avis de nos clients

Les avis de nos clients
Mercure Hotel Severinshof Koeln City

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 749 avis

Note TripAdvisor  4.0/5  1 525 avis

Très agréable

Note Avis clients 4.5/5

Thomas G. En famille - Avis confirmés ALL

Bonne localisation Parking pratique Chambre confortable Accueil agréable

Dear Mr. G., Thank you very much for your kind feedback. We are very pleased that you were satisfied with the location, our parking place and our staff. The fact that you felt comfortable is a big compliment for us, which we are happy to share with the entire team – especially with our reception team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We send you best greetings from Cologne AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Hôtel très bien situé

Note Avis clients 4.0/5

S..r En couple - Avis confirmés ALL

Hôtel très bien situé. Le personnel est accueillant et professionnel. Cependant il manque vraiment des items dans les chambres suite. Nous étions dans une suite mercure, il n’y avait qu’une seule bouteille d’eau et le minibar était vide. Dans tous les autres mercures du groupe il y a souvent plus de boissons offert au moins dans les suites. Dans les suites il y avait juste du gel douche et aucun autre item pour le confort, c’est un peu juste.

Dear Mr. S., We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. We are very pleased that your stay had been to your satisfaction and we have forwarded your comments to our team. We also forwarded your information about the items to our housekeeping. Thank you for the advice. Dear Mr. S., we hope that we have the opportunity of welcoming you again soon at our hotel. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Agréable séjour

Note Avis clients 5.0/5

Anne-lehre En couple - Avis confirmés ALL

Personnel attentif aux besoins des clients, répond parfaitement à l’attente

Dear Mr. Anne-Lehre, We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive such positive feedback! I will share your kind comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

trés bon sejour

Note Avis clients 4.5/5

M L. Voyage solo - Avis confirmés ALL

bon accueil, atmosphère détendue et calme bonne situation de la chambre avec petite terrasse

Dear Mr. L., Thank you for your kind feedback. We are very pleased that you were satisfied with the room and our team. We will forward your kind comment to our colleagues and especially to our colleague at the front office. We are already looking forward to your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Excellent séjour

Note Avis clients 5.0/5

Anonyme En couple - Avis confirmés ALL

Belle chambre, qualité "Mercure". Personnel extrêmement chaleureux et professionnel. Hôtel à proximité de l'Alt Stadt, facilement accessible à pied. Je recommande chaleureusement.

Dear Mr. B., Thank you very much for your kind feedback. We are very pleased that you were satisfied with the location, our rooms and our staff and that you felt comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Cologne AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Bien situé

Note Avis clients 5.0/5

Jacques D. En couple - Avis confirmés ALL

Chambre agréable

Dear Mr. D., Thank you very much for your kind feedback. We are very pleased that you were satisfied with our hotel and our staff and that you felt comfortable. We are already looking forward to your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Cologne AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Superbe hôtel

Note Avis clients 4.5/5

J. Professionnel - Avis confirmés ALL

Personnel accueillant, chambre magnifique

Dear Mr. J., Thank you for your kind feedback. We are very pleased that you were satisfied with the location and our staff and that you felt comfortable. We are already looking forward to your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Très agréable et accueillant

Note Avis clients 5.0/5

Anonyme Professionnel - Avis confirmés ALL

J'ai découvert le Mercure à Cologne, un hôtel très accueillant. Plus confortable que d'autres Mercure que j'ai connu dans le passé. Chambres spacieuses, personnel au service et un bar très agréable. J'y reviendrai lors de mon prochain séjour à Cologne. Je reccomande

Dear Ms D., Thank you very much for your kind feedback. We are very pleased that you were satisfied with the location, our breakfast and our staff. The fact that you felt completely comfortable is a big compliment for us, which we are happy to share with the entire team. Thank you again for sharing your experience and we are already looking forward to your next visit. We send you best greetings from Cologne AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

très bonne

Note Avis clients 4.0/5

G. A. Voyage solo - Avis confirmés ALL

Très bonne équipe de réception. Professionnels

Dear Mrs G., Thank you for your kind feedback. We are very pleased that you were satisfied with staff. The fact that you felt completely comfortable is a big compliment for us, which we are happy to share with the entire team – especially with our reception team. We are already looking forward to your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Une nuit très agréable

Note Avis clients 4.5/5

Y. Professionnel - Avis confirmés ALL

Accueil sympathique et pro, belle chambre, hôtel calme et propre

Dear Mr. Y., Thank you very much for your kind feedback. We are very pleased that you were satisfied with the location, our breakfast and our staff. The fact that you felt completely comfortable is a big compliment for us, which we are happy to share with the entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We send you best greetings from Cologne AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Pas digne d'un 4 etoiles

Note Avis clients 2.5/5

Aymeric En couple - Avis confirmés ALL

Chambre d'une autre epoque, poussière, lits pas faits, finitions à revoir en dessous du lavabo, propreté generale. Au global, trop cher pour ce que c'est et sûrement pas digne d'un 4 etoiles.

Dear Mr. S., We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. We are very grateful for your comments on the condition of the room and we apologize that this was not noticed and corrected before your arrival. Of course, we have discussed this with our housekeeping team. We would like to convince you of our usual standard and regain your confidence and hope that we will be able to welcome you back with us during your next stay in Cologne. Kind regards AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Bien situé

Note Avis clients 3.5/5

D. En couple - Avis confirmés ALL

Bien situé mais la terrasse était sale et les chaises n'étaient pas nettoyées. Le tapis de la chambre n'était pas aspiré.

Dear Ms D., Thank you very much for taking the time to send us your feedback. We are really pleased that we were able to welcome you here. Thank you for your advice regarding cleanliness – of course we will talk to our housekeeping team about this. We look forward to welcome you again on your next visit to Cologne. Kind regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Excellent séjour

Note Avis clients 5.0/5

Fr Professionnel - Avis confirmés ALL

L'hôtel est bien situé, proche du centre, des moyens de transport.Le personnel est accueillant, efficace. La chambre est spacieuse, propre et très bien équipé. Le petit déjeuner est varié, et de qualité.

Dear Mr. R., Thank you very much for your kind feedback. We are very pleased that you were satisfied with the location, our breakfast and our staff. The fact that you felt completely comfortable is a big compliment for us, which we are happy to share with the entire team – especially with our reception team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We send you best greetings from Cologne AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Tres bon hotel mais check in et out trés perfectible

Note Avis clients 4.5/5

Denis Professionnel - Avis confirmés ALL

Hotel bien situé. Chambres et petits déjeuners parfaits.

Dear Mr. D., We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. We are very pleased that you were satisfied with the location and our breakfast and that you felt comfortable. We are very sorry that your check in and check out experience was not as good as our normal standard dictates. We thank you for this advice and we will of course have a detailed conversation with our Front Office Team. We would be happy to welcome you again on your next visit to Cologne. Kind regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Bon séjour

Note Avis clients 4.0/5

Marcel P. En couple - Avis confirmés ALL

Avons toujours le même plaisir . Et le respect de vos mesures pour le COVIT 19 . Dommage que nous n'avons pas pu profiter du buffet au petit déjeuner mais le service était correct .

Dear Mr. p., Thank you for your kind feedback regarding your recent stay. We are very pleased that you were our guest again and that you enjoyed your stay in our hotel. We will forward your compliments to our team and especially to Jennifer. We are already looking forward to your next stay with us. With best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Bien situé

Note Avis clients 5.0/5

Xx Voyage solo - Avis confirmés ALL

Une expérience très courte mais qui me fidélise puisque j'y retourne pour deux nuits bientôt..

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team and we hope your already planned visit will be as pleasant as the previous one. We look forward to welcoming you back to our hotel soon. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Hôtel très bien situé, propre, personnel très accueillant et sympathique

Note TripAdvisor 5.0/5

laurentdesoutter En couple - Avis TripAdvisor

Super situation pour ce très bel hôtel tout proche de la cathédrale et du centre ville de Cologne. Chambre spacieuse, propre et bien soignée. Personnel accueillant, très disponible et très sympathique.

Dear Laurent, Thank you very much for your great feedback. We are very happy that you enjoyed your stay and we hope to welcome you soon in our hotel. With best regards, your Mercure-Team

Hotel bien situé

Note TripAdvisor 4.0/5

vivique Avis TripAdvisor

Séjour sans problème. Hôtel bien situé à 1/4 H du centre. Grande chambre, propre. Salle de bain bien équipée. Buffet petit dejeuner bien fourni. Nous avons eu un peu de mal à trouver le parking en raison de travaux dans le coin.

Dear Vivique, Thank you for your feedback regarding your stay at our hotel. We are very happy that your stay had been to your satisfaction and we have forwarded your comments to our team. We hope that we have the opportunity of welcoming you again soon at our hotel. Kind regards from Cologne, your team from Mercure Hotel Severinshof Cologne City

Très bien !

Note TripAdvisor 5.0/5

fredericrousselle Professionnel - Avis TripAdvisor

Premier déplacement professionnel après cette période particulière et la réouverture des frontières de l'UE. Un accueil de qualité, et un protocole sanitaire très rassurant. Un séjour de qualité, dans un hôtel agréable et très bien situé.

Dear Mercure Guest, we received your comments regarding your stay at our hotel in July 2020 and appreciate the time you have taken to write us. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We are happy to be back running and hope you are well and we will have the opportunity of welcoming you again soon at our hotel. With kind regards your team from Mercure Hotel Severinshof Köln City

Parfait

Note TripAdvisor 5.0/5

copschristophe En couple - Avis TripAdvisor

Accueil excellent, service parfait et personnel charmant Le déjeuner était délicieux La chambre était impeccable La localisation plus que parfaite Nous étions très surpris par le calme de l’hôtel et la proximité avec le centre ville à distance très courte à pied

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