ibis budget Fawkner 3 stars

Customer review rating (ALL Rating) 3.3/5 340 reviews

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1401 Sydney Road, 3060 FAWKNER, Australia

Description

Hotel extras

  • Just a 10 minute drive from Melbourne Airport and a 10 minute walk from the train station.

  • Within walking distance of shopping centers and restaurants.

  • A short 20 minute drive to Melbourne CBD.

  • On-site parking available.

  • Close to a Community Leisure Center to help guests relax and de-stress.

Our accommodation(s)

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Hotel location

ibis budget Fawkner

1401 Sydney Road
3060 FAWKNER
Australia

GPS:-37.692551, 144.958435

Telephone
Fax +61 3 9357 2693

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.3/5  340 reviews

TripAdvisor Rating  2.7/5  326 reviews

Customer review rating 1.5/5

Anagha D. Solo - Confirmed reviews ALL

the staff is very good and friendly. also very helpful but the hotel itself is really cheap. the rooms are too small, like a prison cell. too loud and not that clean either

Customer review rating 1.5/5

Andie S. Families - Confirmed reviews ALL

We arrived at night after a long drive from Sydney to Melbourne (approx. 10 hours), not greeted by anyone. Unattended desk and had to wait another 15 minutes clueless if someone going to come back or attend the desk to meet us when we just wanted to have some rest already. When someone finally came, he looked at us with sharp eyes like we were criminals or something. No smile, no greet (we greeted him first), nothing. He just simply sat down and we had to explain ourselves that we wanted to check in. Paid extra $5 for what was supposed to be "Reserved" Parking spot, we weren't explain where to park etc. We just parked our car anywhere it's empty. What's the point of paying the $5 for?!! Went to our room to have some rest, the first thing we got when we opened our room was a hot 'sauna-like' room. Aircon was off and the room was worn off. Got a queen size bed based and single bed for kid bunk style. But the kid bunk style has no bed cover and was very dusty. So we had to let our son sleep with us in the queen size bed below. 2 bugs were found during our stay as well. We're not too fuzz about it since we can simply killed and chucked them to the bin. But it speaks quality and cleanliness of the room! Also since the Aircon was turned off when we arrived and we had to turn it on ourselves (very old AC style), we had to wait for at least 2 hours before the room is getting colder so we can sleep. What a nightmare experience when we just arrived tired and sleepy! Wont' recommend the hotel to anyone and won't come back again. If this is the standard for Accor 'budget' hotel, then really 'What you pay, is what you get' in this case scenario. I hope that wasn't the case though. If it is, then Accor's Head of Customer Service/Experience has a lot of work to do!

Customer review rating 2.0/5

Lloreli S. Solo - Confirmed reviews ALL

Not recommended for very late check in like after midnight. Reception closes at 10pm. No elevator for heavy or big luggage. Door was locked and stayed outside the property for 10 minutes until someone opened the door for me to smoke outside (No doorbell). As my call roaming didn’t work in Australia, he let me used his phone as well to call the receptionist (Thank You!) or else I will be sleeping on a couch. Wi-fi password not provided too. It was such a disappointment for a first time Ibis guest.

Dear Lloreli S., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologise for the inconveniences you experienced, particularly concerning our reception hours and the lack of an elevator for luggage. We understand that late check-ins can be challenging, and your concerns regarding accessibility are noted. I appreciate your understanding in utilising our staff's assistance during your arrival. I regret that you did not receive the Wi-Fi password upon check-in; this is an important aspect of our service. Your comments will certainly be taken into consideration as we continue to improve our guest experience. Thank you once again for your insights, and we hope you may reconsider staying with us in the future. Best regards, Ibis budget Fawkner

Customer review rating 5.0/5

Gerard K. Solo - Confirmed reviews ALL

Easy to find by car. Fast check in. Quiet for good sleep. Room size OK for the price. Location is beside my big stores, takeaway food etc at busy road intersectionjunction.. I paid for parking and was OK. Breajfast was ok. Room had tv and kettle to make tea etc, I think no lift ie stairs only. I recommend for first night arrival or departing Melbourne.

Dear Gerard K., Thank you for your positive feedback regarding your recent stay at Ibis budget Fawkner. We are pleased to hear that you found our location convenient and enjoyed the ease of check-in and the quietness of your room. We appreciate your understanding regarding our facilities, including the absence of a lift, and are glad that the room amenities met your needs. Your recommendation is greatly valued, and we hope to welcome you back for another pleasant stay. Best regards, Ibis budget Fawkner

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TripAdvisor rating 1.0/5

Dale C TripAdvisor review

The receptionist on the 16-13-25 had no people skills, We booked into the room, in there for 10min, did not like, when back to reception and requested a refund, that person eventually gave a receipt saying this was the refund, It was not, he was a scammer, a very unwelcoming person, I have gone to my bank to dispute. Never, never again will I stay at any Accor hotels and/or any name branded to them (ie ibis), the worst premises I have ever stayed at! I have travelled all around the world at all types of accommodation, backpacking to 5 star in over 40 years, o will never go back. Accor get your act together, you are damaging Australia.

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Other web-users rate our hotel

  • 343 reviews 8.2/10 Location
  • 744 reviews 3.7/10 Room
  • 399 reviews 5.2/10 Service
  • 6 reviews 4.5/10 WiFi
  • 436 reviews 3/10 Comfort
  • 421 reviews 2.9/10 Cleanliness
  • 190 reviews 1.6/10 Amenities
  • 91 reviews 6.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.