ibis Zurich Messe Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 715 reviews

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Heidi Abel-Weg 5, ZURICH-OERLIKON, 8050 ZURICH, Switzerland

Description

Hotel extras

  • Ideally situated at 5 mins walking distance from Hallenstadion and Exhibition Centre Messe

  • The hotel is located 200 meters from the tramway station to the airport

  • The Charlie's Corner restaurant offers Swiss and international cuisine, bar open 24h a day

  • 3 meeting rooms ''space by ibis'' up to 70 persons, to make your event successful

  • Free WIFI throughout the hotel, paid parking on site

Our accommodation(s)

Hotel location

ibis Zurich Messe Airport

Heidi Abel-Weg 5, ZURICH-OERLIKON
8050 ZURICH
Switzerland

GPS:47.415935, 8.5586713

Telephone
Fax +41 44 307 47 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHARLIE CORNER

Welcome to Charlie Corner. Charlie is a perfect host and loves good music and a healthy cuisine. He has always provided a wide range of drinks for his guests and is happy to have a company. Come on over.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  715 reviews

Customer review rating 1.5/5

Manuel J. Business - Confirmed reviews ALL

Bathroom had a stron smell of urine,

Dear Manuel, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in several areas. Your comments about the bathroom conditions have been carefully noted, and we regret any discomfort this may have caused. Our housekeeping team has been reminded to double-check all sanitation protocols during room inspections. We understand your feedback about the bread selection and acknowledge your expectation for local specialties. While our breakfast aims to cater to international guests, we will explore ways to better highlight Swiss culinary traditions. Regarding value perception, we regret that our pricing did not meet your expectations. As loyal ALL members receive exclusive rates, we encourage checking program benefits for future stays to enhance your experience. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Myriam Schmid, General Manager

Customer review rating 2.0/5

Ricardo P. A. J. Business - Confirmed reviews ALL

The hotel and room were generally clean, and I would like to compliment the housekeeping team. However, I experienced several maintenance issues during my stay. Upon arrival, the TV remote control was not working due to dead batteries. After reporting the issue at reception, I was informed that no replacement batteries were available at the time. More than 1.5 hours later, I had to return to reception myself to follow up before the issue was finally resolved, which was disappointing after a long journey. The towels were clean but very worn and released lint during use. In addition, one of the toilet flush buttons was not working, and the other occasionally continued running water until pressed again. The shower head also appeared old and worn. All issues considered, they gave the impression that the room would benefit from better maintenance and attention to detail.

Dear guest , Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you found both the hotel and your room to be generally clean, and we sincerely appreciate your kind recognition of our housekeeping team. Your compliments will be shared with them. At the same time, we would like to apologize for the maintenance and service issues you encountered. We understand how frustrating it must have been to arrive after a long journey and experience difficulties with the TV remote control, followed by an extended delay in resolving the issue. This is certainly not the level of service we aim to provide, and we regret the inconvenience caused. We are also sorry to learn about the condition of the towels and the maintenance concerns you noted regarding the toilet flush and shower head. Your observations have been shared with our maintenance and housekeeping teams so that the necessary inspections and corrective actions can be carried out. Attention to detail is essential to ensuring a comfortable stay, and we appreciate you bringing these matters to our attention. Thank you once again for your valuable feedback. It helps us identify areas where we can improve, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Kind regards, Myriam Schmid - General Manager

Customer review rating 0.5/5

M V. A. S. Friends - Confirmed reviews ALL

They don’t care about loyalty membership tier, eligible discounts what so ever. The General Manager is absolutely useless and doesn’t even talk to customers.

Dear M V. A. S., Thank you for sharing your feedback. I am sorry to learn that your experience did not meet your expectations, particularly as a valued ALL Platinum member. Regarding your concerns, I would like to clarify that I became aware of the situation only when I was at the reception and was informed by the team that you had raised concerns. Unfortunately, by that time, you had already left the hotel, which prevented me from meeting with you personally. I have also reviewed your comments regarding the recognition of your loyalty benefits. While the welcome drink voucher is made available through the ALL app, we understand that clear communication and recognition of our members are equally important aspects of the guest experience. We regret that this was not your perception during your stay. Furthermore, this situation has highlighted an opportunity for us to strengthen our training and communication procedures at the front desk, particularly regarding the recognition of loyalty benefits and the escalation of guest concerns to management. Thank you for bringing these matters to our attention. Your feedback is valuable and helps us improve our service standards. Kind regards, Myriam Schmid / General Manager

Customer review rating 2.5/5

Melanie L. Business - Confirmed reviews ALL

Nice staff, good location but the hotel is very old and could be renovated soon.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our friendly team and our convenient location. Your kind comments about our staff are greatly appreciated and will be shared with the team. We also thank you for your honest observation regarding the condition of the hotel. We understand that some areas of the property may appear dated, and we appreciate your suggestion concerning renovation. Guest feedback such as yours is valuable as we continuously evaluate opportunities to improve our facilities and enhance the overall guest experience. Thank you once again for your comments. We hope to have the pleasure of welcoming you back in the future. Kind regards, Myriam Schmid - Direktorin

Customer review rating 4.0/5

Pablo V. Couples - Confirmed reviews ALL

As most Ibis hotels, this one is conveniently located where public transportation is nearby. Rooms are small but enough for short stays. The staff was nice.

Dear Pablo, It was a pleasure to receive this kind review of your time with us. We’re delighted our team’s hospitality stood out during your stay and that your room met your needs for a short visit. However, we regret the internet connectivity didn’t meet your expectations. Our team is always available to assist with technical needs during your stay. Finally, we’re glad our location near public transport made exploring Zürich convenient during your trip as a couple. We look forward to welcoming you back for another memorable experience. Best wishes, Roberto Pischedda, Front Office Supervisor

Other web-users rate our hotel

  • 685 reviews 8.1/10 Location
  • 1,071 reviews 4.7/10 Room
  • 1,185 reviews 8.5/10 Service
  • 26 reviews 7.4/10 WiFi
  • 569 reviews 3.9/10 Comfort
  • 504 reviews 5.6/10 Cleanliness
  • 377 reviews 6.1/10 Breakfast
  • 305 reviews 4/10 Value

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