ibis Zurich Messe Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,283 reviews

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Description

Hotel extras

  • Ideally situated at 5 mins walking distance from Hallenstadion and Exhibition Centre Messe

  • The Charlie's Corner restaurant offers Swiss and international cuisine, bar open 24h a day

  • 3 meeting rooms ''space by ibis'' up to 70 persons, to make your event successful

  • Free WIFI throughout the hotel, paid parking on site

Our accommodation(s)

Hotel location

ibis Zurich Messe Airport

Heidi Abel-Weg 5, ZURICH-OERLIKON
8050 ZURICH
Switzerland

GPS:47.415935, 8.5586713

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHARLIE CORNER

Welcome to Charlie Corner. Charlie is a perfect host and loves good music and a healthy cuisine. He has always provided a wide range of drinks for his guests and is happy to have a company. Come on over.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,283 reviews

TripAdvisor Rating  4.0/5  1,843 reviews

Great service

TripAdvisor rating 5.0/5

Karen S TripAdvisor review

Amazing service, rooms are great. The service when you get a good waiter that can help translate it’s so helpful. Kevin was very helpful and told us what we needed to do to get a complimentary beverage. The room itself was great we got a double and the rooms are great. They also helped us getting around the area gave us the correct information to get to the designated location.

Dear Karensg, Thank you for such a positive review. We are thrilled to hear that your stay with us left a positive mark on your journey. We are delighted that you enjoyed our service, the quality of our rooms, and the assistance provided by our staff, including the valuable help from Kevin. It is wonderful that you appreciated the complimentary beverage and the accurate information our team offered to help you navigate the area. It would be our pleasure to have you return on another occasion. Very best wishes, Maria Tanousi, Front office Manager

Disguisting hotel in swisszerland

TripAdvisor rating 1.0/5

Royal S TripAdvisor review

Super disguisting, stupid, customers bullied, looking down clients hotel reception staffs. Especially guy name Kevin. You should not stay here if you dont want a horrible nightmare made by hotel staff. We have 9 bookings confirmation but 3 reception staff with FOM denied. They insisted just 8 bookings, 8 rooms. They said same booking same name meanwhile we show booking name clearly different. It took us 3 hours from 20:45 till 23:00 to get the last room. But the worst of them is threatening client by calling police. Wtf in the their heads. They did not care finding the missing name booking. Just telling same booking for 2 different booking. They keep saying No room, same name same booking number in 3 hours. At last they found our missing last room but they committed our mistake. Instead of say appologies or sorry they bully us by calling police come. What the the shame of them, never dream well educated swisszerland or swiss peoples doing bussiness that way. NEVER COME THIS TERRIBLE HOTEL, EVERYBODY. Dont make your stay with this sh..t!

Dear Johnny, Thank you for taking the time to review your stay. We are very sorry to hear that you felt our service fell below the standards expected of us. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Florian Kretzschmar, General Manager

Basic hotel with an unwelcoming reception .Beware of the taxi trap .

TripAdvisor rating 1.0/5

SAPBAPI TripAdvisor review

First the better things The rooms are clean and basic. The location is 5 minutes walk from tram station Housekeeping do their work as usual. Worst Things The reception is unwelcoming and everything for them starts with no. They lack smile warmth and do not live to Accor group standard. Now the SCAM. I needed a Airport drop inquired on 7th June was told would be 20 CFR. However could not book on 7th evening. 8th June morning approach the reception the person says pointing to a person saying he will drop and fare is 70 CFR. When saying it was too much the reception guys says may be 40 CFR. Then I pressurised if he can book a shuttle ,the reception person realises he is caught and calls the Airport drop shuttle which was 20 CFR. Please check the uploaded photo of the reception person and the scammer taxi driver

Dear Mr. SAPBAPI Thank you for taking the time to share your feedback. However, we regret to hear that your experience with our reception team did not reflect the high standard of hospitality we endeavor to uphold. While we are confident in our staff's commitment to guest satisfaction, we are saddened to learn of any instance where a guest feels otherwise. Additionally, your account of the airport drop-off situation is concerning, and we take such feedback seriously. Our aim is always to provide transparent and fair transportation options to our valued guests. We also would like to inform you that the transportation or the taxi company is not operated by the Hotel. We support with bookings but cant confirm any price as it depends from company to company - So i can confirm you that this is not a Scam is the different prices for the Taxis or Limousine Services or the Hotel Shuttle. Rest assured, we are dedicated to ensuring a welcoming and comfortable environment for all who choose to stay with us. Your observations are invaluable as they help us to monitor and improve our services where necessary. Kind regards, Florian Kretzschmar, General Manager

Customer review rating 5.0/5

Hussam B. Solo - Confirmed reviews ALL

Very nice and helpful stuff specially caira and Hisham

Dear Hussam, Thank you for such a great review. We are delighted to hear that our staff, particularly Caira and Hisham, made such a positive impression during your visit. Our team strives to offer the most welcoming and helpful service, and it is rewarding to know that their efforts resonated with you. We also take pride in our commitment to cleanliness and sustainability, and it is gratifying to receive your full marks in these areas. Our eco-friendly initiatives are an integral part of our ethos at ibis Zürich Messe Airport, and we are pleased that they have been well received. Regarding your suggestion for adding more items, we are always looking for ways to enhance our guests' experiences and will consider your feedback as we continue to evolve our services. Thank you for being a valued member of our ALL – Accor Live Limitless loyalty programme, and for your willingness to recommend it to others. Your endorsement is the highest compliment we can receive. We look forward to a return visit from you in the future. Best wishes, Maria Tanousi, Front office Manager

Customer review rating 2.0/5

Nina Families - Confirmed reviews ALL

Parking cost more than at the time of reservation.

Dear Nina, Thank you for taking the time to share your review. We regret to hear that the parking charge did not meet your expectations. We strive to maintain transparency in all our services and fees. Rest assured, we are looking into this matter to ensure that our communication is as clear as possible so that our guests can make well-informed decisions. We would like to take this opportunity to remind our valued guests that our parking facilities offer convenience and security for those traveling by car, with easy access to our hotel. Should you choose to stay with us again, we encourage you to contact our front desk team for any clarifications on services or charges, as they are always eager to assist. Your participation in the ALL – Accor Live Limitless loyalty programme is greatly appreciated, and we hope that it continues to add value to your travels. Thank you again for your feedback, it is essential for us to hear and understand our guests' experiences. We hope to be able to welcome you back for an improved stay. Kind regards, Maria Tanousi, Front office Manager

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