Mercure Rome Colosseum Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,312 reviews

Best price
guarantee
Mercure Rome Colosseum Centre - Image 1
Mercure Rome Colosseum Centre - Image 2
Mercure Rome Colosseum Centre - Image 3
Mercure Rome Colosseum Centre - Image 4
Via Labicana 144, 00184 ROME, Italy

Description

Hotel extras

  • In the heart of Rome, a short walk from the Colosseum

  • 19 Superior rooms with Colosseum views

  • Panoramic terrace with outdoor pool and RoofBar (open May-September)

  • Free WIFI

  • Bollitore per tè e caffè in tutte le camere

Our accommodation(s)

Hotel location

Mercure Rome Colosseum Centre

Via Labicana 144
00184 ROME
Italy

GPS:41.890007, 12.49812

Telephone
Fax +39 06 7725 0198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,312 reviews

Customer review rating 4.5/5

Margaret B. Friends - Confirmed reviews ALL

The single rooms are small and sometimes the breakfast is very crowded and a booking system might help - but the staff are so helpful and the location is superb.

Dear Guest, Thank you very much for your kind review. We are delighted to read that you appreciated our location and, above all, the helpfulness of our team. Your kind words about our reception and breakfast staff, even during busy moments, mean a lot to us. We also thank you for your constructive feedback regarding the room size and the breakfast area during peak times. Your suggestion about a booking system is noted and will be taken into consideration as we continuously look for ways to improve the guest experience. We regret the difficulties you encountered with the Accor website and any confusion regarding the rates when booking directly. Please do not hesitate to contact us in the future—we will always do our best to assist you in finding the best available solution. We are pleased that you found our taxi service reliable and efficient, and we hope to have the pleasure of welcoming you again soon. Kind regards, Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Customer review rating 4.5/5

Martin N. Business - Confirmed reviews ALL

Great service and location. Room was modern and exceptionally clean. Great internet and breakfast was top notch.

Dear Guest, Thank you for your generous feedback regarding your recent stay at Mercure Roma Centro Colosseo. We are delighted to hear that you enjoyed our modern accommodations, exceptional cleanliness, and the quality of our breakfast. It is also gratifying to know that our location and service met your expectations. We look forward to welcoming you back for another memorable experience. Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Customer review rating 1.5/5

Vidyendaran R. Solo - Confirmed reviews ALL

I stayed here for five nights in March. Let me start with the positives, because they deserve recognition. The location is fantastic — just steps from the Colosseum, with great views. Hard to beat that if you’re in Rome to sightsee. The staff were also genuinely excellent. The reception team were friendly and helpful, and the housekeeping staff were outstanding — the room was cleaned beautifully every day. Unfortunately, that’s where the positives mostly end. The room temperature was unbearable. Naturally, I tried lowering the air-conditioning to the minimum setting of 15°C. Nothing happened. The room remained stiflingly hot. When I checked with reception, I was told that because it is still considered their “winter season,” the entire hotel system can only heat rooms — cooling is simply not available until sometime in April. Yes, you read that correctly. The weather outside can do whatever it wants, but the hotel thermostat apparently follows a strict calendar. So if Rome happens to have warm days in March — which it frequently does — your options are simple: sweat, or open the windows and listen to the city all night. I chose the latter just to make the room remotely tolerable. I travel a lot and have stayed in hotels all over the world, and this is the first time I’ve encountered a hotel where guests cannot actually control the temperature in their own room. From a supposedly reputable international brand, this is frankly baffling. Then there’s the breakfast. Calling it underwhelming would be generous. The spread was limited, the quality mediocre, and — astonishingly — they won’t make omelettes. I’ve stayed in budget hotels that manage this without issue, but apparently it’s too much to ask here. And the coffee machine? A Nescafé machine producing what might be the worst cappuccino I’ve had anywhere in Italy. Serving that in Rome feels borderline criminal. So to summarise: • Fantastic location • Wonderful staff • Rooms that feel like saunas • Breakfast that feels like an afterthought Final score: 4/10 — and every one of those points goes to the staff, who deserve far better than the systems they’re working with.

Dear Guest, Thank you for taking the time to share such a detailed review. We truly appreciate your kind words regarding our location and, especially, our team. Your recognition of our reception and housekeeping staff means a great deal, and we will be proud to share your feedback with them. At the same time, we sincerely apologize for the discomfort you experienced during your stay. We fully understand how frustrating the room temperature must have been. As you were informed, our air-conditioning system is centrally managed and operates seasonally; however, we recognize that this can create uncomfortable situations during unseasonably warm periods, and your feedback highlights the need for better flexibility and communication. We also regret that the breakfast did not meet your expectations in terms of variety and quality. Your comments regarding both the selection and the coffee have been carefully noted and shared with our team, as they represent important areas for improvement. While we are pleased that you appreciated the efforts of our staff, we are truly sorry that other aspects of your stay fell short. Your feedback is extremely valuable in helping us enhance the overall guest experience. We hope you might reconsider and give us another opportunity in the future to provide a more comfortable and satisfying stay. Kind regards, Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Customer review rating 5.0/5

P. P. Families - Confirmed reviews ALL

Friendly staff, great service, wonderful bedrooms and facilities and an amazing location!

Dear Guest, Thank you very much for your kind review. We are delighted to read that you enjoyed our location, the comfort of the rooms, and the service provided by our team. We are sorry to hear about the inconvenience you experienced with your ALL points and understand how disappointing this must have been, especially for a trip you had been planning for some time. Unfortunately, reservations cannot be modified retrospectively to be paid with points once completed. We truly appreciate your loyalty and hope to have the pleasure of welcoming you again soon. Kind regards, Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Customer review rating 4.5/5

Matthew W. Couples - Confirmed reviews ALL

Great location for exploring. Lots of good and reasonably priced restaurants close by. Bar service was excellent. Friendly and attentive barman. Front of house and restaurant staff also welcoming. Stayed for the marathon this time and this hotel is ideally located for the start and finish.

Dear Guest, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed our prime location, which indeed facilitates easy access to many local attractions and dining options. It is gratifying to know that our bar service and the attentiveness of our staff contributed to your stay. We hope to welcome you back for your next visit. Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Other web-users rate our hotel

  • 1,001 reviews 9.6/10 Location
  • 1,144 reviews 6.3/10 Room
  • 1,072 reviews 9.3/10 Service
  • 6 reviews 8.8/10 WiFi
  • 581 reviews 3.8/10 Comfort
  • 503 reviews 7.7/10 Breakfast
  • 355 reviews 6.6/10 Cleanliness
  • 294 reviews 7/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Rome