Mercure Hotel Dortmund City

Customer review rating (ALL Rating) 4.2/5 1,070 reviews

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Mercure Hotel Dortmund City - Image 1
Mercure Hotel Dortmund City - Image 2
Mercure Hotel Dortmund City - Image 3
Mercure Hotel Dortmund City - Image 4
Kampstraße 35-37, 44137 DORTMUND, Germany

Description

Hotel extras

  • Good transport connections

  • Direct subway connection to the convention center and the stadium (U45)

  • Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance

  • Walking distance to the main train station

Our accommodation(s)

Hotel location

Mercure Hotel Dortmund City

Kampstraße 35-37
44137 DORTMUND
Germany

GPS:51.515096, 7.463358

Telephone
Fax +49 231 5897222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
Near the property
  • Car park

LOBBY BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,070 reviews

TripAdvisor Rating  3.8/5  533 reviews

Customer review rating 4.0/5

Beate H. Friends - Confirmed reviews ALL

We were in Dortmund for the CL match between Borussia Dortmund and Bodø Glimt, and stayed two nights. We arrived after midnight with a delayed train, but check-in was smooth and efficient. Good beds, clean bathroom, ok breakfast. Very central and convenient location: 3 minutes walk from Hauptbahnhof, U-bahn literally outside the entrance door, and walking distance anywhere in the city centre.

Customer review rating 4.5/5

Petra V. Couples - Confirmed reviews ALL

Top

Customer review rating 4.5/5

George D. Business - Confirmed reviews ALL

The hotel is well located near the Dortmund central station, quiet room and very friendly staff

Customer review rating 5.0/5

Shane C. Couples - Confirmed reviews ALL

I always stay at this hotel in Dortmund because of the good location and the friendly staff and atmosphere. I always enjoy my stay.

Dear Shane, Thank you for this great feedback about your recent stay. It’s wonderful to hear your stay at Mercure Hotel Dortmund City met your expectations. We’re delighted our central position made exploring Dortmund convenient for you. Our team takes pride in creating a welcoming environment, and we’re thrilled you felt the friendly atmosphere throughout your visit. Knowing you’ve chosen us repeatedly as your Dortmund base truly motivates us to maintain these standards. Thank you for valuing our ALL loyalty programme benefits. We look forward to continuing to provide experiences that keep you coming back. We hope to see you again on a future visit. Kind regards, Ihr Team vom Mercure Hotel Dortmund City

Customer review rating 1.5/5

Mihail R. Couples - Confirmed reviews ALL

unfriendly staff

Dear Mihail, Thank you for taking the time to share your feedback. We appreciate your loyalty as an ALL-ACCOR Platinum member and your continued trust in our brand. We sincerely apologize that your experience fell short in several areas. Our reception team is available around the clock to clarify billing matters, and we regret any confusion caused by the payment discrepancies. Please know we take such feedback seriously and will reinforce staff training to improve service quality. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Ihr Team vom Mercure Hotel Dortmund City

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Other web-users rate our hotel

  • 517 reviews 8.8/10 Location
  • 583 reviews 6.3/10 Room
  • 448 reviews 8.9/10 Service
  • 5 reviews 7.9/10 WiFi
  • 324 reviews 5.3/10 Breakfast
  • 237 reviews 7/10 Cleanliness
  • 137 reviews 2.5/10 Vibe
  • 103 reviews 3.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.