Sofitel Legend The Grand Amsterdam 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 2,544 أراء

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أووديزيجدس فوربورجوال 197, 1012 EX أمستردام, هولندا

الوصف

خدمات الفندق الإضافية

  • الاسترخاء في سوفيتيل سبا و‏‫مركز Sofitel Fitness‬

  • Garden Terrace الهادئ، جوهرتنا المخفية!

  • 44 جناحًا، بما في ذلك خدمة كبير الخدم

  • 19 قاعة اجتماعات، بما فيها 5 قاعات صنّفت كمعالم تاريخية

  • يقع في وسط المدينة، استمتع بجولتنا التاريخية الأسطورية

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موقع الفندق

Sofitel Legend The Grand Amsterdam

أووديزيجدس فوربورجوال 197
1012 EX أمستردام
هولندا

نظام تحديد المواقع العالمي (GPS):52.371132, 4.89531

الهاتف
فاكس +31 20 555 3111

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  2,544 أراء

تقييم TripAdvisor  4.7/5  3,949 أراء

2025 شهادة تميّز

Excellent in every way

ملاحظة Tripadvisor 5.0/5

GautamS16 تقييم TripAdvisor المعتمد

What a lovely stay! Thank you. The service was impeccable. Rooms were very well appointed. Bed was extremely comfortable. Had the pleasure of ordering some room service...arrived promptly and was delicious. Concierge were extremely knowledgeable. Wish we could have stayed longer.

Dear GautamS16, Thank you very much for your wonderful review and for sharing your experience at Sofitel Legend The Grand Amsterdam. We are delighted to read that you enjoyed every aspect of your stay, from the comfort of your room and bed to the quality of our room service. It is also a pleasure to know that our Concierge team and overall service made such a positive impression. Thank you once again for your kind words. We truly hope to welcome you back to The Grand in the future hopefully for a longer stay next time. Sincerely, Stefan Melcherts General Manager

Absolutely not up to sofitel standards

ملاحظة Tripadvisor 3.0/5

P M تقييم TripAdvisor المعتمد

Beautiful building in the center of Amsterdam. Everything is within walking distance. The location is perfect. Beyond that, it is absolutely not up to Sofitel standards. The rooms are dated, the carpets are stained, and the bathroom has only one sink made of a kind of molded plastic that feels very low quality. The fridge motor is noisy. In addition, our room was not cleaned on January 17. It was only attended to at 6:30 p.m. after two reminders at reception—and when I say “cleaned,” only the towels were changed. The carpet was not vacuumed, the trash was not emptied, and the bed was carelessly made, without pulling the fitted sheet or fluffing the pillows. In short, the hotel has clear management and quality control issues. No commercial gesture was offered. Not even an apology at checkout. So I would advise you to stay away. It is expensive for what it is.

Dear P M, Thank you for taking the time to share your feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We appreciate your positive remarks about our historic building and central location. At the same time, I regret to read that several aspects of your stay did not meet your expectations. Your comments regarding the room condition, housekeeping service and overall experience are taken seriously. This is not the level of quality or attention we strive to deliver, and your feedback has been shared with the relevant teams for review. Thank you for taking the time to provide us with this feedback. While we regret that your stay was disappointing, your comments are valuable and help us continue to improve the quality and consistency of our guest experience. I hope to have the honor to welcome you back for a more seamless stay. Sincerely, Stefan Melcherts General Manager

ملاحظة أراء العملاء 5.0/5

Abdulelah A. الأزواج - تقييمات مؤكدة لفندق ALL

كانت تجربتي مريحه من كل النواحي وواجهتنا مشكله بسيطه جداً تعامل معها مدير الفندق بنفسه انسان راقي ومحترف ولبق مستر nicky smit هو guest relations manager هذي ثالث مره اقيم في الفندق وثاني عيد ميلاد لي في نفس الفندق شكرا لكم على اجمل اقامه واجمل تعامل من جميع العاملين في الفندق انهم الاحب الى قلبي

Dear Mr A., We very much appreciate your comments regarding your recent stay at the Sofitel Legend The Grand Amsterdam. It is a privilege to have hosted you for the third time and to have been part of your birthday celebrations once again. It is always a pleasure to receive positive feedback. We are delighted to know that you enjoyed our location, accommodation, tranquility, comfort, and service. We are particularly pleased that Nicky was able to address the minor issue promptly and contribute to making your stay memorable. I will share your comments with him and our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations

Heaven on Earth

ملاحظة Tripadvisor 5.0/5

Mariya C تقييم TripAdvisor المعتمد

I rarely am impressed enough to write reviews, but this hotel has been the most amazing stay of my life. I happened to be alone this winter for my birthday and Christmas, and this was my first visit to Amsterdam. As an Accor Platinum, I got upgraded to a Junior Suite and tears literally filled my eyes when I saw the room and felt the most comfortable bed in existence!! Two windows show gorgeous views on the city and canal side. The staff made me feel at home from the first "Bonjour", and any requests were fulfilled quickly and with care. Location is great, I never needed a taxi or public transportation, very walkable! Also the hotel is incredibly safe with a solid gated entrance and round the clock security (and everyone knows your name by the second day :) I know how lucky I am to have had my first experience in this city in such a magnificent hotel, it will always hold a place in my heart and I wish so much to come back again one day soon.

Dear 362Mariyac, Thank you for sharing such heartfelt words about your stay with us. We are truly honored that Sofitel Legend The Grand Amsterdam could be part of such a meaningful milestone—your birthday, the festive season, and your very first visit to Amsterdam. It is a joy to read how the Junior Suite, the comfort of the bed, and the canal views made such a strong impression, and even more so to know that our team made you feel at home from the very first “Bonjour.” Creating a sense of warmth, safety, and genuine care, especially for guests traveling alone—is something we hold very dear, and your words affirm that beautifully. We are delighted that our central location allowed you to explore the city so easily and that you felt both secure and personally recognized throughout your stay. Knowing that this experience will always hold a special place in your heart is the greatest compliment we could receive. We sincerely hope that this will not be your last stay with us and that we may welcome you back one day soon to create many more memorable moments together. Sincerely, Stefan Melcherts General Manager Sofitel Legend The Grand Amsterdam

Excellent hotel and amazing suite!

ملاحظة Tripadvisor 5.0/5

cherylq2023 تقييم TripAdvisor المعتمد

Our stay at this hotel was amazing from start to finish! The staff were so helpful and the food and ambience was great. We will definitely return.

Dear Cherylq2023, Thank you very much for your kind words. We are delighted to read that your stay was exceptional from start to finish and that you so enjoyed your suite, as well as the food, ambience, and attentive service from our team. It is truly rewarding to know that your experience left such a positive impression, and we would be honored to welcome you back to Sofitel Legend The Grand Amsterdam on your next visit. Sincerely, Stefan Melcherts General Manager

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