Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,395 reviews

Pullman Sao Paulo Ibirapuera - Image 1
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Rua Joinville 515, Vila Mariana, 04008-011 SAO PAULO, Brazil

Description

Hotel extras

  • Walking distance from Ibirapuera Park.

  • Gastronomy and mixology are undoubtedly a highlight of the experience.

  • 24-hour gym and swimming pool.

  • 15 event rooms of various layouts.

  • Only a 9-minute drive to São Paulo-Congonhas Airport.

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

Telephone
Fax +55 11 5088-4000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,395 reviews

Customer review rating 5.0/5

Michel Q. Business - Confirmed reviews ALL

Great Breakfast

Dear Michel, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I. Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Customer review rating 2.5/5

Ming T. Business - Confirmed reviews ALL

No one get the phone from reception, keep calling for house keeping and room service, for many days. I guess not enough staffs on call. The door key requires constant renewal as it only last for few hours before expiring.. Lack of communication between reception and valet parking. I stay for 9 days and keep asking me to renew the parking ticket that only valid for 24 hours, despite many trips to the front desk to “renew” it until a very nice gentlemen from valet parking volunteered to fix it.. very disappointing and annoying.

Dear T., We would like to thank you for your time taken in completing our quality assessment. The feedback from our customers is essential, as we always seek to show excellence in hospitality. We sincerely apologize for the inconveniences you experienced during your stay and thank you for sharing your feedback with us. As an ALL Silver member, your experience and loyalty are very important to us, and we truly regret that we did not meet your expectations on this occasion. Regarding the difficulty in reaching our team by phone, your comments have been shared with our Front Office Management so they can investigate what may have occurred and reinforce training with our telephony team. Concerning the parking experience, we are already in contact with our valet parking partner to improve communication and ensure a smoother and more efficient process for our guests. We appreciate you highlighting this matter and are pleased to know that a member of the valet team was able to assist you. As for the room keys, we truly regret the inconvenience caused by the frequent need for renewal. We would like to reassure you that we are currently in the process of implementing new key equipment, which will significantly enhance the guest experience. Thank you once again for your loyalty to ALL and for taking the time to share your feedback. Your comments are essential to our continuous improvement, and we hope to have the opportunity to welcome you back for a much more seamless and pleasant stay. Monick I. Fernandez Customer Experience

Customer review rating 4.5/5

Marie-lousie H. Couples - Confirmed reviews ALL

We have had 2 short stays at the Pullman São Paulo Ibirapuera over the 2025/2026 holiday season. The hotel facilities are very good, rooms are comfortable and all staff have been very friendly and helpful.

Dear Marie-Lousie, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I. Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Customer review rating 3.0/5

Gregory D. M. F. Business - Confirmed reviews ALL

Good: Bed comfortable, welcoming staff, restaurant good. Poor: Very slow check in and out process, if you run out of water in your room it took many attempts to get more provided, bathrooms are small, no iron in the room

Dear Gregory, Thank you for taking the time to share your feedback with us. We are glad to know that you enjoyed the comfort of our beds, the warm welcome from our team, and the quality of our restaurant. We sincerely apologize for the inconveniences you experienced during your stay. We are already reviewing the check-in and check-out procedures with our team to improve efficiency, as well as reinforcing the process for water delivery to ensure quicker responses. Your comments regarding the bathroom size, the iron availability, and the maid service timing are also being taken into consideration. We truly appreciate your observations, as they help us identify improvement opportunities. We are actively working on enhancements to the amenities provided in the rooms, and you can expect improvements soon. Thank you again for your valuable feedback. We hope you can trust our services and products quality management, especially with your All Silver loyalty. We hope to have the opportunity to welcome you again, so we can provide you an even better experience. Monick I. Fernandez Customer Experience

Customer review rating 5.0/5

Erika Z. F. L. Business - Confirmed reviews ALL

People super gentle and comfortable hotel

Dear Erika, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We will pass on your compliments to Denis and Victor, that will be delighted to hear of your satisfaction. We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I. Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Other web-users rate our hotel

  • 205 reviews 9.2/10 Location
  • 542 reviews 6.4/10 Room
  • 911 reviews 8.7/10 Service
  • 17 reviews 3.8/10 WiFi
  • 326 reviews 8.7/10 Breakfast
  • 289 reviews 8.3/10 Food
  • 172 reviews 7.6/10 Amenities
  • 165 reviews 7.4/10 Vibe

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