ibis Tlemcen Hotel 3 stars

Customer review rating 3.8/5 312 reviews

ibis Tlemcen
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+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Hotel with free, secure 24-hour car park

  • Hotel with a bar and terrace

  • Free WIFI is available throughout the hotel

  • The hotel offers a varied buffet breakfast

  • Located 5 minutes from the downtown area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Bike rack facilities
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Tlemcen

Boulevard El Kiffane
Wilaya de Tlemcen
13000
13000
tlemcen
algeria

Tel: +21343981010

Fax: (+213)43381212

Check-in from 12h00

Check out up to 12h00

  • By plane

    TLEMCEN ZENATA At 20km / 12 miles

  • By car

    AUTOROUTE EST OUEST At 1km / 0 miles

  • By train

    GARE DE TLEMCEN At 3km / 1 miles

GPS :34.889272, -1.335386

Our accommodation(s)

The Ibis room is a room for its time in perfect harmony with the expectations of our guests: a new office arrangement, more storage space, a bed especially designed for our guests and an LCD screen.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Free in Room Mineral Water
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

SUD ET CIE

Type of cuisine: Mediterranean

Enjoy the Mediterranean setting, tastes and scents: the heady blend of cooking and olive oil.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RENDEZ -VOUS

Non contractual photo

Come and relax, eat and drink... The ideal place for work and play.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 51

  • Maximum capacity: 56 people

  • Maximum banquet capacity: 26 people

Find out more

Our guest reviews for
ibis Tlemcen

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

312 reviews

tripadvisor

TripAdvisor Rating 3.5/5

196 reviews

Have a look below

TripAdvisor rating 3.5/5

Journey62556658805 Business - 07/01/2020 TripAdvisor review

Hello, My name is Riyadh.B originally from Tlemcen and living outside of Algeria, I wanna let u know that ibis devision tlemcen is one of the best resort in all the area. The stuff are respectful and really kind till they make you feel that it's a family wich is not is available in all the hotels they give you the impression of it it's rare these days. I wanna thanks the all team for their great work and professionalism Food is good and rooms are clean and the security guards are doing their work perfectly. It's a great place to stay if you go to Tlemcen. Good luck and thanks again

Monsieur RIYADH B, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Tlemcen. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Good hotel

Customer review rating 3.8/5

Youssef H. Couples - 18/12/2019 Confirmed reviews ALL

Good hotel. Clean. Well positioned. Breakfast is good. Wide variety of food (Buffet). The prices are correct. I would recommend definitely

Not much satisfied

Customer review rating 3.8/5

Lahcene Couples - 10/12/2019 Confirmed reviews ALL

Hello , First,,I booked the ibis hotel Tlemcen online,using reward points ,when I arrived to the hotel giving my reservation ,the person in the desk don't know much about the reward point réservation. I tried much to make him understand. Second, the room not very clean,dust on the floor,the bedsheet and pillow not clean :( the bathroom tube, should be renewed. Looks very old. For the positive point,mattress was confortable, the breakfast was great.

Dear Lahcene M., Thank you for taking the time to tell us about your experience at the ibis Tlemcen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great

Customer review rating 3.8/5

Abderafik C. Solo - 24/11/2019 Confirmed reviews ALL

Lovely people and nice stay. Loved it so much. And the location is excellent.

Dear Abderafik c., We very much appreciate your comments regarding your stay at the ibis Tlemcen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great and wonderful

Customer review rating 3.8/5

Nasrin S. Solo - 14/09/2019 Confirmed reviews ALL

It was a safety and calm place. All the things were pretty nice.

Dear Nasrin S., Thank you very much for sharing this great review of your recent stay at Ibis Tlemcen Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Yassine Ghomari Front Office Manager

exciting

Customer review rating 3.8/5

John G. G. Business - 13/09/2019 Confirmed reviews ALL

it was very good

Dear Gitonga G. John, We first would like to thank you for making our Ibis Tlemcen Hotel your preferred choice for your holidays , it is always a pleasure to welcome back our most loyal guests year after year. Yassine Ghomari Front Office Manager
Customer review rating 3.8/5

Anonymous Friends - 09/09/2019 Confirmed reviews ALL

Impossible front desk employees. They called in the middle of the night. I spent a sleepless night. Nightmare

Although we are quite surprised and dismayed by the content of your review regarding your stays at our Ibis Tlemcen Hotel , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. Yassine Ghomari Front Office Manager

Good hotel

Customer review rating 3.8/5

Hassan A. Families - 21/08/2019 Confirmed reviews ALL

Beautiful hotel good price nice staff only bad thing no fridge in rooms

Dear Hassan a., We greatly appreciate the time you spent to review your recent experience in our hotel, at Ibis Tlemcen we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Yassine Ghomari Front office Manager Sincerely,

Friendly staff, clean rooms, safe area

Customer review rating 3.8/5

Souheyl Business - 27/07/2019 Confirmed reviews ALL

My experience with other Algerians hotels I've stayed in over the country makes me to rate the Ibis Tlemcen above average, with quiet accommodations, rooms so so modern enough (though for example some USB outlet would be useful), seems to be located in a safe area and most of the staff was friendly. The strongboxes was out order, I swapped my room over a quiet one and unluckily the safe was out of order too! The food was OK (far better than any restaurant in the city!), some oat meal and bananas for breakfast could make the difference for those who do not consume sweets !

Dear Souheyl , We very much appreciate your comments regarding your stay at the ibis Tlemcen. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Ibis Tlemcen and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Warm Regards Yassine Ghomari Front Office Manager

nice hotel for the price/quality

TripAdvisor rating 3.5/5

Tourist1963 Family - 22/06/2019 TripAdvisor review

nice hotel price quality but a shame that many hotels in Algeria are not maintain properly, for the rest nothing to see , personal was very friendly but not proffesionel, but this is not their fault it is the system in Algeria and of course the mentality

Visite

Customer review rating 3.8/5

Moh Solo - 12/06/2019 Confirmed reviews ALL

Sympa

Madame/Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Tlemcen. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

DR

Customer review rating 3.8/5

Mohamed S. Business - 17/03/2019 Confirmed reviews ALL

I was very satisfied , personal very professional . Thank you to all and specially for the director.

dissatisfied

Customer review rating 3.8/5

Amar D. Business - 10/03/2019 Confirmed reviews ALL

the restauration very bad

Great customer service and comfortable room for our short stay

Customer review rating 3.8/5

Reda Couples - 09/02/2019 Confirmed reviews ALL

Since we arrived to the hotel we felt happy about the nice staff. The check in was quick and our room was comfortable. We really liked the breakfast in the morning ( including in the room price )

Dear Reda B., We very much appreciate your comments regarding your stay at the ibis Tlemcen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yassine Ghomari Front Office Manager

Correct

Customer review rating 3.8/5

A. Business - 03/01/2019 Confirmed reviews ALL

Clean and comfortable

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Tlemcen. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Staff kind but quality of room's floor & cleanliness was under expectation

Customer review rating 3.8/5

Abdelkrim H. Families - 29/12/2018 Confirmed reviews ALL

I noticed that reception team needs training to know deeply the Accor application & how to deal with a customer who booked using rewards points, they need to know the difference between what the customer has paid with the rewards pints & what the customer has to pay upon check-in. The floor quality in the room I've been has cracks & I noticed that when they clean they don't use detergent because my feet turned to black (durty) I had to use shows.

Dear abdelkrim nasreddine H., Firstly, let us warmly thank you for having shared your experience with us and tell you how sorry we are to read that you did not fully appreciate your stay at Ibis Tlemcen Hotel. Secondly,we need to explain that before your arrival ,you used some of your rewards points for a single room ,that was your initial booking .and once at the hotel you changed your booking from single room to double room ( two personnes) ,and unfortunately the different amount that should you paid has been changed. thirdly,i am sorry to hear the rooms were not up to the standard you have come to expect from us.i have addressed this with our housekeeping staff to ensure this won't happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yassine Ghomari Front Office Manager.

Medium

Customer review rating 3.8/5

Rachid Business - 09/11/2018 Confirmed reviews ALL

Medium

Mr

Customer review rating 3.8/5

M. C. Business - 07/10/2018 Confirmed reviews ALL

It was good. I liked the cleanness of the rooms and food. there was variety for each day. the reception people are friendly

STRESSFUL STAY

TripAdvisor rating 3.5/5

AHAMOUDA1 Business - 07/10/2018 TripAdvisor review

As an usual customer to ibis hotels all over the world This is the fist time happened to me, when i was working in my room two cleaning ladies knocked my door in order to clean the room i told them iam inside the room still working and one of them told me but this is your departure day (it was only 09h00 A.M) i said i'm sorry the check out is supposed to be at 12h00 not at 09H00 and you are disturbing me right now because i was working and you don't have to tell me this with such away; i got angry and i stopped everything and i went to the reception for complainig; really a very bad experience.....

It's a loadge

Customer review rating 3.8/5

Kamal C. Friends - 28/09/2018 Confirmed reviews ALL

It's a loadge but not a Ibis hotel. I already raised a complaint and awaiting responce

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