Mercure Reggio Emilia Centro Astoria 4 stars

Customer review rating 4.5/5 1,196 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure Reggio Emilia Centro Astoria
See on a map
+ 21 Services

Hotel extras

  • Advantage 1

  • Advantage 2

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Reggio Emilia Centro Astoria

Viale Leopoldo Nobili N°2
42121 reggio emilia
italy

Tel: +390522435245

Fax: (+39)0522/453365

Check-in from 14h00

Check out up to 12h00

  • By plane

    G. VERDI PARMA At 30km / 18 miles

  • By plane

    GUGLIELMO MARCONI AIRPORT At 64km / 39 miles

  • By plane

    MILANO LINATE At 160km / 99 miles

  • By plane

    PARMA AIRPORT At 33km / 20 miles

  • By car

    REGGIO EMILIA At 5km / 3 miles

  • By train

    A.V. MEDIOPADANA At 2km / 1 miles

  • By train

    REGGIO EMILIA At 1km / 0 miles

GPS :44.702637, 10.632107

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 107 rooms
    • 6 rooms for people with reduced mobility
    • 4 family rooms
    • 4 connecting rooms
    • 107 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Italian
    • French
    • English
    • German
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Garage Astoria Additional charge
    • On site
  • Parcheggio esterno non custodito
    • On site
Well-being
  • Sala Fitness
    • On site
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

108 sleek and elegantly-designed rooms (including 2 suites) spread over 7 floors, 2 of which are reserved for non-smokers. All are perfectly soundproofed with air conditioning, LCD TV with multimedia services, free WIFI, minibar and complimentary items. One child under 16 can stay for free in the room with his or her parents.Connecting rooms and rooms for people with reduced mobility are also available.

Standard Room with 1 three-quarter size bed

  • Max. number of persons: 1
  • Area: From 15 / 161 sq ft
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 300

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Reggio Emilia Centro Astoria

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,196 reviews

TripAdvisor Rating 4.0/5

843 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice Hotel in Regio Emilia

Customer review rating 5.0/5

Henrique D. R. B. C. Business - 11/10/2021 Confirmed reviews ALL

It was a very nice stay at Regio Emilia

Ideal location

TripAdvisor rating 5.0/5

AtCheshire 12/08/2021 TripAdvisor review

Friendly and efficient check-in, good sized room/bathroom. Everything clean and in working order. We stayed here previously in 2015, therefore knew that is was in an ideal location, literally a minutes walk into town. We will happily stay here again when next in the area

Dear Sir we thank you very much for your kind review and we hope to welcome you again! Greta Coli Reservation Manager

An excellent repeat overnight stay

Customer review rating 5.0/5

Gill Couples - 15/10/2020 Confirmed reviews ALL

We have stayed here before on our way to Puglia and enjoyed the experience so much that we decided to re-book for our return trip to the UK.

Dear Mrs Gillian W., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

good stay

Customer review rating 4.5/5

Emo Couples - 11/10/2020 Confirmed reviews ALL

everything is good

Dear Mr Emrecan D., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

Good location, great staff

Customer review rating 3.0/5

Hh Solo - 11/10/2020 Confirmed reviews ALL

Food was good, staff were super helpful and the bed was comfortable.

Dear Mrs Eva P., Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Greta Coli Reservation Manager

Perfectly Located, Clean and Tidy. Pleasent Staff

Customer review rating 4.5/5

John G. Solo - 04/10/2020 Confirmed reviews ALL

Freindly greeting from the staff. My first room was not cleaned properly Rm 414 floor was very dirty have photos if you require them. Breakfast could be a lot better, This was my 3rd visit in 11 months. Will be back when ever I can. John G.

Dear Mr G., we thank you so much for choosing our Hotel and we apologize for the inconvenience about the room. We will immediatly check with our housekeeper to prevent it from happening again. We hope to welcome you again and we wish you a nice day. Sincerely, Greta Coli Reservation Manager

I enjoyed the view. Great position, relaxing environment.

Customer review rating 5.0/5

Ivana Couples - 29/09/2020 Confirmed reviews ALL

Cosy atmosphere, spotless room!

Dear Ivana K., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

Great stay

Customer review rating 4.5/5

Lucian Business - 16/09/2020 Confirmed reviews ALL

Not the first time in this hotel so I knew the location is ideal, walking distance to many great restaurants. Received one of the renovated rooms - serious improvement compared to the old ones. Everything seemed to be clean, which is even more important now, with the corona. The staff is always friendly and made me feel very welcome. This was not the last time in this hotel, for sure.

Dear Mr Lucian I., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

Good stay 3 nights

Customer review rating 4.0/5

Giorgio C. Couples - 15/09/2020 Confirmed reviews ALL

easy check-in and out, clean quiet comfortable room. Garage directly accessible at a very reasonable rate. Centrally located and quickly reached from the motorway

Dear Mr Giorgio C., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

Very central for exploring the city.

Customer review rating 4.5/5

Anonymous Families - 09/09/2020 Confirmed reviews ALL

Your receptionists and all your staff were so friendly and helpful. My room was tidied every day with fresh towels left in the bathroom. Thankyou so much

Dear Orla P., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

Very well looked after!

Customer review rating 5.0/5

Gill Couples - 01/09/2020 Confirmed reviews ALL

We could not fault this hotel and the staff...they looked after us extremely well and the room was spotless

Dear Mrs Gillian W., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

Good Stay

Customer review rating 4.5/5

Anonymous Families - 09/08/2020 Confirmed reviews ALL

OK. AS expected

Good to be back

Customer review rating 5.0/5

Steve H. Business - 24/07/2020 Confirmed reviews ALL

Covid situation very well managed and appreciated. Staff were wonderful Thank you

Dear Mr Steve H., We very much appreciate your comments regarding your stay in our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Coli Reservation Manager

Good Location

Customer review rating 3.0/5

George Couples - 22/02/2020 Confirmed reviews ALL

Bedroom comfortable. However, there was work going on in hotel with refurbishment around ground floor. The noise of this gave us an early start to the day. When I queried why we were not advised that this was a possibility, reception told me I should have called them and they would have stopped it - too late once you are woken is it not? Unsympathetic viewpoint from reception. I was told that next time they would sort things out - next time? It needed sorted there and then.

Dear Mr George R., Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Anceschi General Manager

Manager is excellent

Customer review rating 5.0/5

Steve H. Business - 11/02/2020 Confirmed reviews ALL

Warm welcome from a very helpfull and profesional manager and reception. Great location.

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Bed is to hard

Customer review rating 3.5/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Your bed mattress is way to hard and its very uncomfortable to sleep on these plastic sheets

Dear Mr H., we are sorry to read your words and that the room proposed to you did not reflect the standards we set ourselves. Our reception is open 24 hours a day to accommodate all requests from our customers, especially room changes. We inform you that your report has been forwarded to those in duty and all necessary measures have been taken. We hope to welcome you again and send them to you Sincerely Greta Coli Reservations Manager

Convenient property, fast check-in and available parking

Customer review rating 4.5/5

C S. Couples - 17/12/2019 Confirmed reviews ALL

Everything was very good, except the beds for us were on the hard side, which is normally the case being a French brand.

Bonsoir Mr S., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Reggio Emilia Centro Astoria. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Greta Coli Reservation Manager

Older hotel but great place to stay.

TripAdvisor rating 5.0/5

Gordon W Couples - 23/06/2019 TripAdvisor review

We stayed one night in Reggio aemillia in June. The hotel is in a great location, with easy parking. The rooms are a little old but still very comfortable. First rate service and a very good buffet breakfast topped it off.

Dear Customer we thank you for the nice review and we inform you that, as every summer, the usual renovations will start soon! We look forward to seeing you again and wish you a good summer!

Very nice Mercure

TripAdvisor rating 5.0/5

337joelh Business - 09/06/2019 TripAdvisor review

Nice welcome, nice room and very quiet . The hotel is in the center but not in the ZTL. The hotel style is very typical of Italian Mercure. I did not eat in the hotel you have plenty of restaurants around .

Dear Customer thank you for the nice review and we are happy that your stay has met your expectations! We hope that the next time you stay with us you will want to try the Restaurant Officina Gastronomica which is located inside the Hotel, during the summer you can enjoy the beautiful summer expanse. We look forward to seeing you again and wish you a good summer!

Not at the level of the price!

TripAdvisor rating 2.0/5

NorthStar34390392324 Business - 26/03/2019 TripAdvisor review

Room at smoking floor: nobody ask me during booking or checking if I want this floor or another one. The balcon in front of the window of my room was used by other Customer as drinking and smoking baclon. The result: up to 1 am quite every night a lot of noise, on the windowd the ashtray full of cigarette buts and a cigarette smell in the corridors and in my room because Windows isolation is not good! Price of restaurant not at the level of the food! Only breakfast was quite good! I will not come here again despite the fact that I am in Reggio amost 1 week every month.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in reggio emilia