Mercure Reggio Emilia Centro Astoria 4 stars

Customer review rating (ALL Rating) 4.5/5 428 reviews

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Description

Hotel extras

  • A few steps from Romolo Valli Theater

  • A wonderful veranda to relax with drink and snacks

  • Private underground pay parking

  • Small pets allowed with extra charge

  • a few kilometers from the Mediopadana High Speed ​​station

Our accommodation(s)

Single Bed

Standard Room with 1 three-quarter size bed

  • One person
  • 15 / 161 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Park view

Hotel location

Mercure Reggio Emilia Centro Astoria

Viale Leopoldo Nobili N°2
42121 REGGIO EMILIA
Italy

GPS:44.702637, 10.632107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  428 reviews

TripAdvisor Rating  4.0/5  889 reviews

Certificate of excellence 2023

It’s ok

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room was tidy but I didn’t feel my door was very secure as it looks like it had been kicked in in the past so some of the frame was missing. The mattress was incredibly hard and uncomfortable. The staff are helpful and very polite and the hotel is very nice and in a good location.

Dear Mr W., Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Anceschi General Manager

Regular business trip

Customer review rating 5.0/5

Marcus Business - Confirmed reviews ALL

I travel to this area of Italy from UK for business twice per year. Always stay in this hotel & eat in the Condor restaurant over the road. Both are excellent.

Good stay with some issues

Customer review rating 3.5/5

Dave Couples - Confirmed reviews ALL

We stayed at this hotel for 3 nights in room 406 and it was, overall, a good experience. But, there were very few other guests which greatly contributed to our positive experience because the noise insulation in rooms is indeed poor. One night we could so easily hear other guests in their room that it felt as if we all were in the same room. So, if you need to get a goodnight's sleep, you'd better skip this hotel. Additionally, the WiFi connection in our room was sometimes very weak. The hotel's interior design is quite outdated and there were clearly visible cracks, damages, and scratches on furniture and walls in various parts of the hotel and in our room. That should be fixed. There's a gym on the 2nd floor but it's poorly equipped. The heaviest dumbbells only weigh 10kg and there're no multifunctional machines. There was also no water nor towels. Therefore, don't plan any heavy workout there. Besides, it only opens at 10 AM. The hotel bar is on the ground floor with a view of the park which was quite nice. The furniture there is, again, rather old and with visible damages. But, it was nice to sit there and enjoy some wine. The bartender was very polite and behaved professionally. Receptionists and housekeeping staff were also all friendly. We didn't have breakfast in the hotel restaurant and thus cannot evaluate it. The location was fine with the park right next to the hotel and monuments, shops, cafes, and restaurants very close. Yet, we noticed suspicious groups of people every single night. If you're worried about your safety, take this into account before you book a room.

well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

stayed previously - remained upto expectations

Dear Mrs Julie, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

An excellent, well located establishment near to the city centre as well as the transport hubs.

Customer review rating 5.0/5

Geophrey M. Couples - Confirmed reviews ALL

We visited on my wife's birthday weekend. Now, I would like to focus on the human element. Valentina and Martina went out of their way to help with gifts for my wife. They were so friendly and welcoming, that we consider them our friends. I am sure this is the face of the hotel which will bring us back to Reggio Emilia.

Dear Geophrey M., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

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Other web-users rate our hotel

  • 344 reviews 9.5/10 Location
  • 320 reviews 6.5/10 Room
  • 330 reviews 9.5/10 Service
  • 8 reviews 7.4/10 WiFi
  • 185 reviews 7.8/10 Breakfast
  • 128 reviews 4/10 Vibe
  • 74 reviews 9/10 Cleanliness
  • 43 reviews 4.8/10 Amenities

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