Novotel Parma Centro Hotel 4 stars

I'd expected better, despite a upgrade there was no proper chair of table in room 510, your check in area is horrible, most unusual not to have a proper check in area

CHECK IN WAS SMOOTH THOUGH WE HAD TO LEAVE OUR LUGAGE AS THE ROOM WAS READY. LOCATION IS QUITE CONVENIENT, REALLY TWO MINUTES FROM TRAIN STATION AND JUST 7 MINUTES WALKING TO HISTORIC CENTRE. ROOMS WELL APPOINTED AND MODERN. PLENTY OF SPACE. BREAKFAST BEGINS EARLY IN THE MORNING, AND WAS WONDERFUL. VERY NICE PLACE AND MANY CHOICES. EVERYTHING WE COULD THINK OF.

Comfortable room and bathroom. Large TV screen much appreciated. Even facing opposite the railway station, there some trains noise also during the night, upon opened window. Air conditioner not obvious to set of.

I haven't stayed in the hôtel but I got a full refund of my expenses even so it was a prepaid rate and really a last minute cancelation. Thank you for having accepted my exceptional situation and your friendliness in handling all this. I can only recommand such a service and engagement

Breakfast was perfect. The family room was not very spacious but was okay for one night. The big complain is about the price of the parking which was enormous and not very hotel customer friendly.

The hotel was clean, the bed extremely comfortable, and the staff friendly. The location near the train station is a plus. For us, great restaurants, the river, the downtown,were within walking distance. Loved it!

Accustomed to the Accor hotels, I stayed at this recently opened but -to my surprise- still partly under construction. Nothing to say about its modern infrastructure and commodities. However, rooms are cramped (smaller than Ibis style) and dark. The hotel is sandwiched between two narrow streets. The only view offered is the wall of the building opposite a few meters away. For a little light, ask for a room at least on the fourth floor. Again, this view is currently obliterated by the scaffolding that garnishes the facade. So do not expect privacy during the week ... Worse, the rooms have no chair or desk. Never seen that in a Novotel. When I made the point, a young employee told me that it was the policy of the hotel and that I could connect my laptop on the ground floor next to people shouting at the bar. Not wanting to work in public, I had to insist heavily on getting a table, probably picked in the restaurant, and a chair. This hotel is not recommendable for business travellers unless you agree to work with your laptop on your lap! Not to mention safety and security issues that the management does not seem to care too much. On Sunday, October 13, the access door to the staircase [still under construction] was locked. In the event of an elevator breakdown or fire, customers would be trapped on their floor. The following day, at 6.30 pm, the staircase was accessible but the door leading to the street was wide open. Any intruder could have entered the hotel without being noticed ...

Nice place to stray being central and easy to travel to. Employees are serious Room are good You get for your money there

Very Good Hotel for RoadTrip with a EV as it has 3 Tesla DestinationCharger available in the Garage. The only thing was that the third bed / sofa was not prepared for the night which was very inconvenient as we arrived very late.

The rooms were spotless. The design of the place is very modern and comfortable. We loved our physical stay in the hotel. All amenities were fantastic, and the breakfast spread is impressive. However, the front-desk service was seriously subpar. Most of the front-desk staff were rude and unattentive, with the exception of one. They were unapproachable and did not seem to be too happy to help us with queries or requests.

Very nice and professional staff

Absolutely wonderful. Location is a great advantage and when we complained of inconvenience because of construction activity, our room was changed instantly with a free drink each. Breakfast was super.

The disappointing thing about this hotel is it is still being built! Noise from the builders at times was not acceptable and there is nothing on the web site to say this. personally feel that as the hotel is not finished it should not be open yet.. Also one night there appeared to be a private party in the bar which made use of this impossible as it was so busy. Room was fine, though thing like toiletries seemed to regularly in short supply. Breakfast was pretty good though eggs and bacon could do with being warmer. Tv was certainly big for a room of this size. Personally feel the quality of fixtures an fittings won’t last long, the shower leaked at both the head and through the screen, floor was always wet. This is far from the worst hotel we have stayed at, but would struggle to recommend it at this stage.

Great welcome by the staff, upgrade and small gift to my little child was highly appreciated. Breakfast was of good variety and quality. Room was clean. Small note: the works done on the 6th floor pretty noisy from 8am while trying to have a good night of sleep.

As my regular hotel in Parma was fully booked, I had to switch to another one. I could not have made a better choice! Although there is the advantage of being fairly new (opening March 2019) so all amenities are as new, it is the staff that made the whole experience a pleasure! Every single staff member at check-in, the bar, dinner and breakfast are friendly, helpful and correct, I have a new regular hotel in Parma!