Novotel Parma Centro 4 stars

Customer review rating (ALL Rating) 4.5/5 884 reviews

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Description

Hotel extras

  • Eco-friendly hotel winner of the Green Key Certificate 2024/2025

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

Our accommodation(s)

Hotel location

Novotel Parma Centro

Via Trento 9
43122 PARMA
Italy

GPS:44.809152, 10.330159

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  884 reviews

Customer review rating 5.0/5

Agostino B. Couples - Confirmed reviews ALL

Very nice location, new & clean & great breakfast, plus the bed was very comfortable!

Customer review rating 4.0/5

Beijue S. Families - Confirmed reviews ALL

Close to city center and touristic highlights, easy to find public parking around. Breakfast choices are a little bit limited but full of delicious specialties. Room service and reception ladies are helpful and friendly.

Customer review rating 4.5/5

Martin F. Couples - Confirmed reviews ALL

Good location near the station and town centre

Dear Martin F., Thank you for your positive review and for sharing your experience with us! We are delighted that you appreciated the hotel’s excellent location, conveniently situated close to both the train station and the city centre, making it easy to travel around and explore the city. We look forward to welcoming you again soon at Novotel for another pleasant stay! Kind regards, Isabella Nardin Front Office Manager

Customer review rating 2.0/5

Jan M. Couples - Confirmed reviews ALL

The parking area is small. The “big” car area is not for real big cars. I got an explanation in German, while I am not German and visiting Italy. Would have understood English, Italian and or Dutch. Also, be careful with additional charges. I asked if they had fried eggs on the first day. I got them, but they charged 5 euro ( and nobody told me they would charge something) I travel a lot , but this is a first. A real bad one. Also the breakfast was mediocre. Maybe get real orange juice for example. A positive note is the restaurant in the Hotel. That has a really good quality and we really enjoyed.

Dear Jan m., Thank you for taking the time to share your detailed feedback and for your loyalty as an Accor member. We are truly sorry to learn that several aspects of your stay did not meet your expectations, and we sincerely regret that these points had such an impact on your overall experience. Regarding communication, we always strive to welcome and assist our guests in the best possible way. At the same time, we are very happy to adapt the language used according to our guests’ preference, and we are always pleased to switch to English, Italian, or any other language whenever preferred. Concerning breakfast and the additional charge, we are sorry for the possible misunderstanding in the communication of prices. We will certainly review this internally with our team to ensure that all information provided to guests is always clear, accurate, and consistently communicated. We are also sorry that these aspects influenced your overall perception of the stay. For any future occasion, I would be personally pleased to be available during your stay to address any of these points directly, ensuring immediate improvements and a more comfortable and enjoyable experience, fully aligned with the expectations and needs of each guest. We truly hope to have the opportunity to welcome you again and provide you with a significantly improved experience! Kind regards, Isabella Nardin Front Office Manager

Customer review rating 4.5/5

Geoffrey B. Couples - Confirmed reviews ALL

Very good. Thank you for the upgrade and the ability to add another night.

Dear Geoffrey B., Thank you very much for your kind feedback and for your loyalty as Accor member! We are delighted to know that you had a very good experience and that you appreciated the room upgrade as well as the possibility to extend your stay for an additional night. It is always a pleasure to accommodate our guests’ needs whenever possible. We truly hope to have the opportunity to welcome you back again soon for another enjoyable stay in Parma. Kind regards, Isabella Nardin Front Office Manager

Other web-users rate our hotel

  • 865 reviews 8.7/10 Location
  • 795 reviews 7.8/10 Room
  • 844 reviews 8.8/10 Service
  • 9 reviews 4.7/10 WiFi
  • 429 reviews 8.3/10 Breakfast
  • 368 reviews 7.7/10 Cleanliness
  • 226 reviews 7.9/10 Food
  • 225 reviews 9.1/10 Vibe

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