Novotel Parma Centro Hotel 4 stars

Accustomed to the Accor hotels, I stayed at this recently opened but -to my surprise- still partly under construction. Nothing to say about its modern infrastructure and commodities. However, rooms are cramped (smaller than Ibis style) and dark. The hotel is sandwiched between two narrow streets. The only view offered is the wall of the building opposite a few meters away. For a little light, ask for a room at least on the fourth floor. Again, this view is currently obliterated by the scaffolding that garnishes the facade. So do not expect privacy during the week ... Worse, the rooms have no chair or desk. Never seen that in a Novotel. When I made the point, a young employee told me that it was the policy of the hotel and that I could connect my laptop on the ground floor next to people shouting at the bar. Not wanting to work in public, I had to insist heavily on getting a table, probably picked in the restaurant, and a chair. This hotel is not recommendable for business travellers unless you agree to work with your laptop on your lap! Not to mention safety and security issues that the management does not seem to care too much. On Sunday, October 13, the access door to the staircase [still under construction] was locked. In the event of an elevator breakdown or fire, customers would be trapped on their floor. The following day, at 6.30 pm, the staircase was accessible but the door leading to the street was wide open. Any intruder could have entered the hotel without being noticed ...

Nice place to stray being central and easy to travel to. Employees are serious Room are good You get for your money there

Very Good Hotel for RoadTrip with a EV as it has 3 Tesla DestinationCharger available in the Garage. The only thing was that the third bed / sofa was not prepared for the night which was very inconvenient as we arrived very late.

The rooms were spotless. The design of the place is very modern and comfortable. We loved our physical stay in the hotel. All amenities were fantastic, and the breakfast spread is impressive. However, the front-desk service was seriously subpar. Most of the front-desk staff were rude and unattentive, with the exception of one. They were unapproachable and did not seem to be too happy to help us with queries or requests.

Very nice and professional staff

Absolutely wonderful. Location is a great advantage and when we complained of inconvenience because of construction activity, our room was changed instantly with a free drink each. Breakfast was super.

The disappointing thing about this hotel is it is still being built! Noise from the builders at times was not acceptable and there is nothing on the web site to say this. personally feel that as the hotel is not finished it should not be open yet.. Also one night there appeared to be a private party in the bar which made use of this impossible as it was so busy. Room was fine, though thing like toiletries seemed to regularly in short supply. Breakfast was pretty good though eggs and bacon could do with being warmer. Tv was certainly big for a room of this size. Personally feel the quality of fixtures an fittings won’t last long, the shower leaked at both the head and through the screen, floor was always wet. This is far from the worst hotel we have stayed at, but would struggle to recommend it at this stage.

Great welcome by the staff, upgrade and small gift to my little child was highly appreciated. Breakfast was of good variety and quality. Room was clean. Small note: the works done on the 6th floor pretty noisy from 8am while trying to have a good night of sleep.

As my regular hotel in Parma was fully booked, I had to switch to another one. I could not have made a better choice! Although there is the advantage of being fairly new (opening March 2019) so all amenities are as new, it is the staff that made the whole experience a pleasure! Every single staff member at check-in, the bar, dinner and breakfast are friendly, helpful and correct, I have a new regular hotel in Parma!

Large & clean room well position in Parma. Nice bar & very good restaurant!

The hotel is brand new ( actually,i don't know - may be its just completely renovated but it doesn't matter). Very nice rooms ,i would say its on a higher standards of average Novotel. The bed is comfy, the lightings system looks nice. The breakfast is only slightly disappointed because of the scrambled eggs were absolutely tasteless and the pancakes were cold ( i asked the staff and they explained that they are not freshly cooked - its just taken from the fridge. But generally this Hotel remain in my mind as a very very positive fresh modern place for 2-3 days visit of beautiful town of Parma. Thanks !

Not at the level of Novotel in France. Not at the level of a 4 star. Small shower, low cost renovation materials. Little information in the change of the parking entrance. Breakfast really basic. Whereas employees are kind.

The hotel is not yet finished, there is still significant building works going on. Having said that, the quality of finish in the hotel and rooms is excellent. The area outside the hotel is not the best but also should improve as the hotel gets more established. Very good location for the station. Dinner in the restaurant is superb, the pasta with tomatoes and the lamb cutlets were so tender and a very good sized portion. However, a special mention must go to the young staff, they were all so very polite, efficient and overall extremely helpful, especially Luca. Not everything was perfect as some early morning noise from the building works spoilt my first lay in bed, spoke with Luca and there was no noise the next morning, genuinely feel like the staff go that extra bit for you, even the young receptionist who came up and sorted out our air con, making my wife very happy.

We loved staying at the Novotel. The staff were super helpful, rooms are new, location is great and breakfast has everything.

The hotel is very well-located. Staff were very friendly and helpful and the room was spacious and modern.