Novotel Parma Centro 4 stars

Customer review rating (ALL Rating) 4.5/5 762 reviews

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Description

Hotel extras

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

Our accommodation(s)

Hotel location

Novotel Parma Centro

Via Trento 9
43122 PARMA
Italy

GPS:44.809152, 10.330159

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  762 reviews

TripAdvisor Rating  4.0/5  318 reviews

Not the expected Novotel quality and experience

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

-the room was somehow lived trough -the shower had mould -I would expect a cleaning of the room also after 14:00 -besides a smile the service staff was not able to handle complaints adequately. They could have done more to provide us with a pleasant stay

Great location, bed comfy

Customer review rating 5.0/5

Luciab Couples - Confirmed reviews ALL

We were able to check in early and the room was nice and clean. King size bed, very comfortable and so was the pillows. Free standing shower with luxury bath towels. We didn't have breakfast there as we went out early but we had lunch and 2 dinners at the restaurant. Wonderful, amazing meals, the service was excellent at this restaurant. This is where you have the real prosciutto of the Parma region. Underground paid parking is available.

Excellent facility

Customer review rating 4.5/5

Anton Families - Confirmed reviews ALL

Outsanding service, recently renewed, friendly staff, delicious breakfast. One star bellow max because it was too warm.

Good state

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Very friendly staff ..

small details can help

Customer review rating 3.0/5

Dap Business - Confirmed reviews ALL

there might be an excuse (regulation), but without heating in the room, it was very uncomfortable to stay in. Breakfast at a hotel in Parma can be easily very good and interesting. Instead, the breakfast here is boring and basic.

Dear Mr P., Thank you for taking the time to tell us about your experience at the Novotel Parma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kader Konate FO Manager Novotel Parma Centro

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Other web-users rate our hotel

  • 886 reviews 8.6/10 Location
  • 857 reviews 7.9/10 Room
  • 797 reviews 8.8/10 Service
  • 25 reviews 5.9/10 WiFi
  • 452 reviews 8/10 Breakfast
  • 378 reviews 7.3/10 Cleanliness
  • 252 reviews 7.4/10 Food
  • 244 reviews 9.4/10 Vibe

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