Novotel Parma Centro 4 stars

Customer review rating (ALL Rating) 4.5/5 1,163 reviews

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Description

Hotel extras

  • Eco-friendly hotel winner of the Green Key Certificate 2024/2025

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

Our accommodation(s)

Book this hotel
Room 1

Discover the new Double Room with Sofa: combine work and relaxation in a completely redesigned room for up to three people. New 55" TV, free WiFi, safe and everything you need to make a tasty cup of tea.

  • Views:

    City View or Historic side view

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 3 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s) and 2 x Twin bed(s)
  • Views: City View or Historic side view

Why choose the Executive Room? Modernity, high-tech and an exclusive VIP treatment: double bed, shower, comfortable sofa, 55" TV, minibar and safe. WIFI, tea and nespresso coffee machine. Up to 3 people.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Suite

PRESIDENTIAL SUITE

Modern, refined decor: entrance lounge with armchairs, smart TV, safe, bathroom with waterfall shower, hairdryer, courtesy set, Nespresso, minibar. Third bed or cradle on request, living area, terrace.

  • Views:

    City View

Max. number of persons
4
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

Novotel Parma Centro

Via Trento 9
43122 PARMA
Italy

GPS:44.809152, 10.330159

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • Parma Airport Additional charge
  • Bologna Airport G. Marconi Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 133 rooms
  • 9 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • 133 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Pressing
  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Indoor playground for children

Well-being

Open from June to September

  • Outside
  • On site

Gym

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 2.1 ft
  • Parking pricing: 18.00 € 18 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 7 kVA
  • TESLA recharging units

Security

  • Well-lit parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Open every day, you can find our Bellavista Cafe and Lounge where you can enjoy snacks and sip your favorite drinks as well as all the wine production of the Bellavista winery

Every morning an extensive menu allows you to choose an intercontinental breakfast, with eggs, ham, bacon and many other specialties, or a Mediterranean breakfast with freshly baked cakes and tarts.

Take advantage of the length of your stay at our hotel to relax by the pool. A real moment of relaxation with your feet in the water

Caring for our guests' well-being is our priority. At Novotel Parma Centro, alongside the sauna, you'll find a modern Fitness Area with the latest Technogym equipment, open daily from 06:00 to 22:00.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,163 reviews

Customer review rating 4.0/5

Christian L. Solo - Confirmed reviews ALL

Dear Christian L., Thank you for taking the time to share such a detailed review. We are pleased to hear that you appreciated our innovative design, convenient location, value for money and breakfast, and that you would consider staying with us again! However, we sincerely regret the cleanliness issues you encountered in both rooms. While we are glad that our team was able to arrange a room change, we are sorry that the alternative accommodation did not fully meet your expectations either. Your comments regarding the shower, armchair and windows have been shared with the relevant departments, as attention to detail and room cleanliness are essential to the quality of the experience we aim to provide. We truly value your constructive feedback, which helps us identify areas where we need to improve, and hope to have the opportunity to welcome you back for an even more enjoyable stay. Kind regards, Novotel Parma Centro team

Customer review rating 1.0/5

Champion M. Business - Confirmed reviews ALL

Dear Champion M., Thank you for sharing your feedback. We regret that the room temperature affected your comfort during your stay. To clarify, the air conditioning system is managed according to seasonal operating policies, which may vary between hotels depending on their individual systems and settings. We are very sorry that this didn't meet your expectations! We are also sorry to hear about the insect bites you experienced after sleeping with the window open. Your feedback is important to us, and we will share it with the relevant teams for review. We hope to have the opportunity to provide you with a more comfortable experience in the future. Kind regards, Novotel Parma Centro team

Customer review rating 5.0/5

Dan O. Solo - Confirmed reviews ALL

Dear Dan O., Thank you for your wonderful review and perfect score! We are delighted to hear that you enjoyed our hotel, convenient location, facilities, and fantastic breakfast. It is especially rewarding to know that our team made such a positive impression with their friendliness and warm hospitality. Your kind words are greatly appreciated and will be shared with the entire team. We look forward to welcoming you back for another excellent stay! Kind regards, Novotel Parma Centro team

Customer review rating 4.0/5

Yun C. Families - Confirmed reviews ALL

Dear Yun C., Thank you for your positive feedback. We are pleased to hear that you enjoyed your room, the comfort of our beds, and our convenient location. We appreciate your comments regarding the room ventilation and understand that clearer communication would have been helpful. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, Novotel Parma Centro team

Customer review rating 2.5/5

Goldstein R. Business - Confirmed reviews ALL

Dear Goldstein R., Thank you for sharing your feedback. We regret that some aspects of your stay did not meet your expectations. Regarding the air conditioning, it had been switched to winter mode in accordance with the seasonal operating policy. Differences in room temperature compared to your colleagues’ rooms may have been due to different sun exposure and air circulation. We have also taken note of your comments regarding the bathroom dispensers and housekeeping service, which will be shared with the relevant teams for review. Thank you for bringing these matters to our attention. Your feedback helps us identify areas where we can improve the guest experience. Kind regards, Novotel Parma Centro team

Dear Christian L., Thank you for taking the time to share such a detailed review. We are pleased to hear that you appreciated our innovative design, convenient location, value for money and breakfast, and that you would consider staying with us again! However, we sincerely regret the cleanliness issues you encountered in both rooms. While we are glad that our team was able to arrange a room change, we are sorry that the alternative accommodation did not fully meet your expectations either. Your comments regarding the shower, armchair and windows have been shared with the relevant departments, as attention to detail and room cleanliness are essential to the quality of the experience we aim to provide. We truly value your constructive feedback, which helps us identify areas where we need to improve, and hope to have the opportunity to welcome you back for an even more enjoyable stay. Kind regards, Novotel Parma Centro team

Customer review rating 1.0/5

Champion M. Business - Confirmed reviews ALL

Was told it was an "Italy Law" that the AC was off, but that is not true because my coworkers go to use the AC in their hotel at NH Parma and all of my other coworkers who live in Italy confirmed this. I had to sleep with the window open and since there was no screen I now have over 40 bug bites and am sick.

Dear Champion M., Thank you for sharing your feedback. We regret that the room temperature affected your comfort during your stay. To clarify, the air conditioning system is managed according to seasonal operating policies, which may vary between hotels depending on their individual systems and settings. We are very sorry that this didn't meet your expectations! We are also sorry to hear about the insect bites you experienced after sleeping with the window open. Your feedback is important to us, and we will share it with the relevant teams for review. We hope to have the opportunity to provide you with a more comfortable experience in the future. Kind regards, Novotel Parma Centro team

Customer review rating 5.0/5

Dan O. Solo - Confirmed reviews ALL

Very nice hotel, good amenities, great breakfast! Staff very polite and friendly...will come back for sure!

Dear Dan O., Thank you for your wonderful review and perfect score! We are delighted to hear that you enjoyed our hotel, convenient location, facilities, and fantastic breakfast. It is especially rewarding to know that our team made such a positive impression with their friendliness and warm hospitality. Your kind words are greatly appreciated and will be shared with the entire team. We look forward to welcoming you back for another excellent stay! Kind regards, Novotel Parma Centro team

Customer review rating 4.0/5

Yun C. Families - Confirmed reviews ALL

Everything was excellent (excellent room, location etc.). Only one issue with resolving ventilation in the room probably due to city regulations but was not so clearly communicated. Maintenance man was also not able to convey what the technical issue was eventually due to language barriers

Dear Yun C., Thank you for your positive feedback. We are pleased to hear that you enjoyed your room, the comfort of our beds, and our convenient location. We appreciate your comments regarding the room ventilation and understand that clearer communication would have been helpful. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, Novotel Parma Centro team

Customer review rating 2.5/5

Goldstein R. Business - Confirmed reviews ALL

The bathrooms dispensers for soap and shampoo did not work. When i asked to fix the issue, the bottles were left in the room but not in the soap holder in the bathroom. Housekeeping was poor and did not clean or replace an used coffee mug. And finally room was very hot because unable to use the air conditioner. In the lobby I was told about legislation restrictions but another coworkers staying in the NH hotel enjoyed the comfortability of AC. Very dissapointed with everything that happeneed

Dear Goldstein R., Thank you for sharing your feedback. We regret that some aspects of your stay did not meet your expectations. Regarding the air conditioning, it had been switched to winter mode in accordance with the seasonal operating policy. Differences in room temperature compared to your colleagues’ rooms may have been due to different sun exposure and air circulation. We have also taken note of your comments regarding the bathroom dispensers and housekeeping service, which will be shared with the relevant teams for review. Thank you for bringing these matters to our attention. Your feedback helps us identify areas where we can improve the guest experience. Kind regards, Novotel Parma Centro team

Customer review rating 3.0/5

Harry H. Couples - Confirmed reviews ALL

In spite of "executive room", little effect of "executive" was noticed. As a quality sign, I would like to see solid cups/mugs for coffee as well as in bathroom instead of cheap paper cups. I would expect that the room be serviced daily (emptying waste, filling coffee utensils) without having to specifically request this basic expectation. Sauna was not working.

Customer review rating 4.0/5

Vianney F. Families - Confirmed reviews ALL

We stayed for a quick 24h stopover and enjoyed the big family room (junior suite) with our 2 kids.

Customer review rating 4.0/5

Ulrich H. Couples - Confirmed reviews ALL

Well located, friendly reception. Clean room, except shower water outlet (black funghi in jet nozzles).

Customer review rating 5.0/5

Llynne P. Couples - Confirmed reviews ALL

We were stopping in Parma for one day and night. Novotel is perfectly situated near the rail station and only a 15 minute walk to the city center square.

Dear Llynne P., Thank you for your wonderful feedback! We are delighted to know that you enjoyed the comfort of our hotel and appreciated our convenient location, just a short walk from Parma’s historic city centre and close to the railway station. We are pleased that Novotel Parma Centro was the ideal choice for your short stay and hope to have the pleasure of welcoming you back on your next visit to Parma. Kind regards, Novotel Parma Centro

Customer review rating 2.5/5

Jashamie D. Business - Confirmed reviews ALL

Very costly

Dear Jashamie D., Thank you for taking the time to share your feedback. We are sorry to learn that you found the rate higher than expected and that the room and bathroom did not provide the value you were expecting. Our rates are regularly monitored by our team and are set in line with the market conditions in Parma. As with most hotels, rates may vary depending on the period, specific dates, demand and events taking place in the city. Regarding any issues with the room or shower, our Reception team is always available to assist during the stay, so that we can promptly check the situation and, where possible, find an appropriate solution or a room move. We sincerely regret that these aspects had such a significant impact on your overall assessment of your stay. We hope to have the opportunity to welcome you back and provide you with a more positive experience. Kind regards, Novotel Parma Centro

Customer review rating 5.0/5

Coralie S. Friends - Confirmed reviews ALL

We had a great experience and felt very welcome. Nice comfortable room, good breakfast, pool and terrasse, parking (for an additional fee).

Dear Coralie S., Thank you very much for your wonderful feedback and for awarding us a perfect score! We are delighted to know that you had such a fantastic experience and felt warmly welcomed by our team. It is a pleasure to hear that you enjoyed the comfort of your room, our breakfast, pool and terrace, as well as the convenience of our parking facilities. We hope to have the pleasure of welcoming you back to Novotel Parma Centro for another memorable stay! Kind regards, Novotel Parma Centro

Customer review rating 3.0/5

Daniel H. Couples - Confirmed reviews ALL

The experience was serviceable - it just didn’t quite match experiences at other Novotel or Accor hotels considering the price point. It just felt like the hotel was trying to cut back costs as much as possible (eg I can see the argument for limiting towels from an environment point of view, but that was undermined by only providing four disposable cups for drinking water and tea over the two nights. The other amenities (number of tea bags, no milk, toiletries) was also the least I’ve seen at a Novotel. The gym was also the smallest I’ve seen at Novotels, and the sauna was shut for the season. Staff were all friendly and welcoming, so it was far from a bad experience - just different to what I was expecting due to previous stays.

Dear Daniel H., Thank you for taking the time to share such detailed feedback. We are pleased to know that, despite your comments, you found our team kind and welcoming. We are sorry, however, that your experience gave you the impression that the level of service was below what you have previously experienced at other Novotel and Accor properties. Sustainability is indeed an important commitment for both Novotel and Accor, and we strive to balance our environmental approach with our guests’ comfort. Should you require additional towels, glasses, tea bags or any other items during your stay, our Reception team is always available and happy to assist. Regarding our fitness room, although it is compact, it is equipped with the essential equipment provided by Technogym. The sauna is a seasonal facility and is therefore available during winter season. During the summer season, our outdoor pool is open and is generally a particularly appreciated facility for guests looking to relax and cool down. We hope to have the opportunity to welcome you back and provide you with an experience more in line with your expectations. Kind regards, Novotel Parma Centro

Customer review rating 4.5/5

Alessandra S. Business - Confirmed reviews ALL

All was smooth and easy, no waiting, no worries. Room, bathroom and bed were good. Staff is friendly and helpful. Breakfast is rich. Will come back.

Gentile Alessandra S., La ringraziamo per aver condiviso la Sua esperienza e per l'ottimo punteggio! Siamo lieti di sapere che il Suo soggiorno si è svolto in modo piacevole e senza intoppi e che ha apprezzato il comfort della camera, del bagno e del letto, così come la gentilezza del nostro team e la ricca colazione. È un piacere sapere che desidera tornare a trovarci. Saremo felici di accoglierLa nuovamente al Novotel Parma Centro. Cordiali saluti, Novotel Parma Centro

Customer review rating 4.5/5

Christine M. H. Families - Confirmed reviews ALL

I really enjoyed my stay at your hotel, even though I couldn't use the pool due to the weather conditions. Many thanks for the special birthday surprise—I really wasn't expecting it. Until next time, as we will definitely be back.

Dear Christine M. H., Thank you very much for taking the time to share your wonderful feedback and for your excellent rating. We are delighted to know that you enjoyed our convenient location, excellent facilities, friendly team, fantastic bar and comfortable beds. We are especially pleased that you appreciated the birthday surprise and that it helped make your stay even more special! We are sorry that the weather did not allow you to enjoy our pool, but we are very happy to hear that you nevertheless had such a pleasant experience with us. We look forward to welcoming you back to Novotel Parma Centro on your next visit! Kind regards, Novotel Parma Centro

Customer review rating 4.0/5

Debra J. N. Couples - Confirmed reviews ALL

Really glad we decided to spend a few days in Parma .

Dear Debra J. N., Thank you very much for taking the time to share your feedback and for your good rating. We are delighted to know that you found our hotel convenient, clean and well located, and that you enjoyed your time discovering Parma. It is a pleasure to know that you were happy with your choice, and we hope to have the opportunity to welcome you back to Novotel Parma Centro on your next visit. Kind regards, Novotel Parma Centro

Customer review rating 5.0/5

Margaret M. Business - Confirmed reviews ALL

the staff at checkout the bar resturant and breakfast are just incredible always welcoming and helpful. it’s a real pleasure to stay there

Dear Ms m., Thank you very much for your wonderful feedback and for awarding us another perfect score! As one of our valued Accor Member guests and a returning guest, your kind words mean a great deal to our entire team. We are truly delighted to know that you continue to enjoy the warm welcome and attentive service provided by our Reception, Bar, Restaurant and Breakfast teams. It is always a pleasure to welcome you back to Novotel Parma Centro, and we sincerely look forward to seeing you again soon! Kind regards, Novotel Parma Centro

Customer review rating 4.5/5

Vincenzo R. Couples - Confirmed reviews ALL

Confortable

Dear Vincenzo R., Thank you very much for your kind feedback and for your excellent rating! We are delighted to know that you appreciated our convenient location in the heart of Parma and enjoyed your stay with us. Your encouraging words are greatly appreciated by our team and motivate us to keep doing our best. We hope to have the pleasure of welcoming you back to Novotel Parma Centro soon. Kind regards, Novotel Parma Centro

Customer review rating 4.5/5

Russell S. Couples - Confirmed reviews ALL

Excellent parking and convenient for seeing the attractions of Parma

Customer review rating 4.5/5

Charles P. Couples - Confirmed reviews ALL

A very warm welcome from receptionist made this a very pleasant experience

Dear Charles P., Thank you very much for taking the time to share your lovely feedback and for your excellent rating! We are delighted to know that the warm welcome from our Reception team contributed to making your stay such a pleasant experience. Your kind words are a wonderful encouragement for our colleagues, and we will be happy to share them with the team. We hope to have the pleasure of welcoming you back to Novotel Parma Centro soon. Kind regards, Novotel Parma Centro

Customer review rating 4.5/5

John S. Couples - Confirmed reviews ALL

We enjoyed the property. The rooms are simple and comfortable. The lounge is large with great people watching on the street. The staff was also very helpful.

Dear John S., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay at Novotel Parma Centro and appreciated the comfort of our rooms, the spaciousness of our lounge, and the lively view of the street! It is also wonderful to know that our team was helpful and attentive throughout your stay. Your satisfaction is our greatest reward, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back to Novotel Parma Centro soon. Kind regards, Novotel Parma Centro

Other web-users rate our hotel

  • 941 reviews 8.5/10 Location
  • 861 reviews 7.6/10 Room
  • 861 reviews 8.6/10 Service
  • 10 reviews 2.9/10 WiFi
  • 461 reviews 8.5/10 Breakfast
  • 386 reviews 7.1/10 Cleanliness
  • 233 reviews 8.6/10 Vibe
  • 150 reviews 6.6/10 Pool

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