Novotel Parma Centro Hotel 4 stars

Customer review rating 4.5/5 316 reviews

Novotel Parma Centro
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Room 1

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Hotel extras

Due to the current situation, our hotel is temporarily closed. The hotel has arranged for your upcoming reservation to be transferred to one of our sister hotels and will contact you directly.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Sauna
  • Babysitting on request
Business services
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Novotel Parma is located a two-minute walk from Parma Station, at the gates of the historic center and a ten-minute walk from Piazza Duomo. Thanks to the welcoming rooms, the hotel is ideal for business travelers but also for families and visitors.

Hotel location

Novotel Parma Centro

Via Trento 9
43122
parma
italy

Tel: +390521272717

Fax: (+39)0521/272724

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO BOLOGNA At 92km / 57 miles - Shuttle paying

  • By plane

    PARMA At 3km / 2 miles - Shuttle paying

  • By helicopter

    PARMA At 3km / 2 miles

  • By train

    PARMA At 0km / 0 miles

  • By train

    PARMA At 0km / 0 miles

GPS :44.809152, 10.330159

Our accommodations

Spacious and adaptable, with a contemporary design, the Novotel Room is truly a place for living, perfect for all your needs.

Standard Double Room

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks
  • Multimedia hub(...)

Double Room with Superior Sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Views: City side, Historic side view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks(...)

Executive Room

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks
  • Multimedia hub(...)
Rooms

Our restaurants and bars

Al Parmigiano

Type of cuisine: Regional

Al Parmigiano Restaurant offers high quality cuisine based on the Parmesan tradition, one of the most representative in Italy. The Chef's proposals are made with a careful selection of the typical products of the area.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bellavista Cafè & Lounge

Non contractual photo

Bellavista Cafè & Lounge is open every day and welcomes guests who want to take a break and relax with a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Parma Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

316 reviews

tripadvisor

TripAdvisor Rating 4.0/5

93 reviews

Good location and good service

Customer review rating 4.5/5

Wilhelm Business - 16/02/2020 Confirmed reviews ALL

The hotel is brand new and is located very central. Good modern amenities.

Dear Wilhelm, We very much appreciate your comments regarding your stay at the Novotel Parma Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa

Great place to stay close to the station

Customer review rating 4.5/5

Jac Couples - 27/01/2020 Confirmed reviews ALL

My husband and I recently stayed here for three nights. The hotel was modern, really close to the station and only about 5-10 minutes walk from all the main sights. Staff were really friendly and helpful. The room was really clean with everything we needed and the bed was extremely comfortable, and the hotel quiet so great for a good night's sleep. The bar area is nice with lovely aperitivi if you had a drink. Breakfast was superb with a great buffet with loads to choose from - both hot and cold food. Would definitely recommend this hotel if you are coming to Parma.

Dear Jacqueline, We very much appreciate your comments regarding your stay at the Novotel Parma Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa

Clean, efficient, convenient

TripAdvisor rating 4.0/5

Intenditore 24/01/2020 TripAdvisor review

This was a clean efficient hotel convenient for reaching the centre of town on foot, in our our case the opera house and close to the railway station. The staff were very pleasant and the room refurbished promptly. Breakfast was good with decent bacon, my personal test, and a general decent selection. When we visit Parma again we will certainly use the Novotel. Simon Hanley 07828417512

Dear Simon, Thank you for the great review, it is a pleasure to know you enjoyed your stay in Parma. We hope to have you again as our welcomed guest and we wish you best regards, Elisa

We wouldn’t return to this hotel

Customer review rating 4.5/5

Zoe A. Families - 21/01/2020 Confirmed reviews ALL

I have sent a full complain but in summary - lizard in our room - poor management - rooms too hot - one shower gel for 2 people for 2 nights - armed police in the corridors at night

Dear Zoe A., Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. We are sorry that your experience did not meet your expectations; allow us to express our sincerest apologies. In order to excuse ourselves, we have added 1.000 courtesy points to your All account. We would like to reiterate our commitment to high quality standards, therefore we are looking forward to welcoming you again at Novotel. Sincerely, Elisa

Great

Customer review rating 4.5/5

Dianne M. Families - 06/01/2020 Confirmed reviews ALL

Wonderful. Room was lovely and staff helpful. Thank you

Dear Dianne M., We very much appreciate your comments regarding your stay at the Novotel Parma Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa

Novotel Parma

TripAdvisor rating 4.0/5

Guil M Business - 05/01/2020 TripAdvisor review

central hotel in Parma , hotel rooms are small service is good and reactive had a problem with hot water upon arrival , since they didnt manage to fix room was changed 24h after , we didnt ask for any compensation but hotel didnt think of any gesture or compensation.

Dear Guest, Thank you for having reviewed our structure, it is a pleasure to know you enjoyed your stay. We hope to see you again and we wish you best regards, Elisa

David

TripAdvisor rating 4.0/5

David71911T Business - 13/12/2019 TripAdvisor review

Very welcoming, friendly and helpful staff. The food at the restaurant and drinks at the bar are excellent. The rooms are modern, clean and comfortable. Great location, within minutes walk of the train station and old city, and not far from the highway. A great place to stay!

Disappointing

Customer review rating 4.5/5

Anonymous Solo - 06/12/2019 Confirmed reviews ALL

I'd expected better, despite a upgrade there was no proper chair of table in room 510, your check in area is horrible, most unusual not to have a proper check in area

A comfortable, modern place

Customer review rating 4.5/5

Victortwo Couples - 27/11/2019 Confirmed reviews ALL

CHECK IN WAS SMOOTH THOUGH WE HAD TO LEAVE OUR LUGAGE AS THE ROOM WAS READY. LOCATION IS QUITE CONVENIENT, REALLY TWO MINUTES FROM TRAIN STATION AND JUST 7 MINUTES WALKING TO HISTORIC CENTRE. ROOMS WELL APPOINTED AND MODERN. PLENTY OF SPACE. BREAKFAST BEGINS EARLY IN THE MORNING, AND WAS WONDERFUL. VERY NICE PLACE AND MANY CHOICES. EVERYTHING WE COULD THINK OF.

Nice and fully renovated hotel

Customer review rating 4.5/5

Anonymous Couples - 21/11/2019 Confirmed reviews ALL

Comfortable room and bathroom. Large TV screen much appreciated. Even facing opposite the railway station, there some trains noise also during the night, upon opened window. Air conditioner not obvious to set of.

Excellent client request management

Customer review rating 4.5/5

Johannes Business - 21/11/2019 Confirmed reviews ALL

I haven't stayed in the hôtel but I got a full refund of my expenses even so it was a prepaid rate and really a last minute cancelation. Thank you for having accepted my exceptional situation and your friendliness in handling all this. I can only recommand such a service and engagement

Customer review rating 4.5/5

Jan Families - 05/11/2019 Confirmed reviews ALL

Breakfast was perfect. The family room was not very spacious but was okay for one night. The big complain is about the price of the parking which was enormous and not very hotel customer friendly.

Customer review rating 4.5/5

Wendy A. Couples - 03/11/2019 Confirmed reviews ALL

The hotel was clean, the bed extremely comfortable, and the staff friendly. The location near the train station is a plus. For us, great restaurants, the river, the downtown,were within walking distance. Loved it!

Still under construction, no desk, no chair in cramped rooms

TripAdvisor rating 4.0/5

Buckjack02 Business - 19/10/2019 TripAdvisor review

Accustomed to the Accor hotels, I stayed at this recently opened but -to my surprise- still partly under construction. Nothing to say about its modern infrastructure and commodities. However, rooms are cramped (smaller than Ibis style) and dark. The hotel is sandwiched between two narrow streets. The only view offered is the wall of the building opposite a few meters away. For a little light, ask for a room at least on the fourth floor. Again, this view is currently obliterated by the scaffolding that garnishes the facade. So do not expect privacy during the week ... Worse, the rooms have no chair or desk. Never seen that in a Novotel. When I made the point, a young employee told me that it was the policy of the hotel and that I could connect my laptop on the ground floor next to people shouting at the bar. Not wanting to work in public, I had to insist heavily on getting a table, probably picked in the restaurant, and a chair. This hotel is not recommendable for business travellers unless you agree to work with your laptop on your lap! Not to mention safety and security issues that the management does not seem to care too much. On Sunday, October 13, the access door to the staircase [still under construction] was locked. In the event of an elevator breakdown or fire, customers would be trapped on their floor. The following day, at 6.30 pm, the staircase was accessible but the door leading to the street was wide open. Any intruder could have entered the hotel without being noticed ...

Good location and good conditions

Customer review rating 4.5/5

Didier D. Business - 18/10/2019 Confirmed reviews ALL

Nice place to stray being central and easy to travel to. Employees are serious Room are good You get for your money there

Very Good Hotel for RoadTrip with a EV

Customer review rating 4.5/5

Michael Families - 15/10/2019 Confirmed reviews ALL

Very Good Hotel for RoadTrip with a EV as it has 3 Tesla DestinationCharger available in the Garage. The only thing was that the third bed / sofa was not prepared for the night which was very inconvenient as we arrived very late.

Dear Michael H., We very much appreciate your comments regarding your stay at the Novotel Parma Centro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa

Excellent Rooms, Subpar Service

Customer review rating 4.5/5

D Families - 07/10/2019 Confirmed reviews ALL

The rooms were spotless. The design of the place is very modern and comfortable. We loved our physical stay in the hotel. All amenities were fantastic, and the breakfast spread is impressive. However, the front-desk service was seriously subpar. Most of the front-desk staff were rude and unattentive, with the exception of one. They were unapproachable and did not seem to be too happy to help us with queries or requests.

Mr

Customer review rating 4.5/5

D. A. Business - 07/10/2019 Confirmed reviews ALL

Very nice and professional staff

Friendly and hospitable

Customer review rating 4.5/5

Anonymous Couples - 24/09/2019 Confirmed reviews ALL

Absolutely wonderful. Location is a great advantage and when we complained of inconvenience because of construction activity, our room was changed instantly with a free drink each. Breakfast was super.

Unsure

Customer review rating 4.5/5

Anonymous Couples - 22/09/2019 Confirmed reviews ALL

The disappointing thing about this hotel is it is still being built! Noise from the builders at times was not acceptable and there is nothing on the web site to say this. personally feel that as the hotel is not finished it should not be open yet.. Also one night there appeared to be a private party in the bar which made use of this impossible as it was so busy. Room was fine, though thing like toiletries seemed to regularly in short supply. Breakfast was pretty good though eggs and bacon could do with being warmer. Tv was certainly big for a room of this size. Personally feel the quality of fixtures an fittings won’t last long, the shower leaked at both the head and through the screen, floor was always wet. This is far from the worst hotel we have stayed at, but would struggle to recommend it at this stage.

Dear Mr. I., Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. It is true that we are still expanding the hotel, but the renovation does not involve the rooms. The event at the bar was made to entertain our guests, we are sorry to know you did not appreciate it: it was in collaboration with a famous place in Parma, known for his delicious canapés. However, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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