Novotel Parma Centro 4 stars

Customer review rating (ALL Rating) 4.5/5 773 reviews

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Description

Hotel extras

  • Eco-friendly hotel winner of the Green Key Certificate 2024/2025

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

Our accommodation(s)

Hotel location

Novotel Parma Centro

Via Trento 9
43122 PARMA
Italy

GPS:44.809152, 10.330159

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  773 reviews

TripAdvisor Rating  3.6/5  1,284 reviews

Customer review rating 5.0/5

Charles B. Couples - Confirmed reviews ALL

Me and my wife very satisfied

Customer review rating 4.5/5

Lydia W. Families - Confirmed reviews ALL

This is a nice hotel. An American will like it as it has many of the amenities. Nice welcoming bar and restrauart.

Customer review rating 5.0/5

Michael J. Couples - Confirmed reviews ALL

Super Personal

Customer review rating 5.0/5

Nicola L. Families - Confirmed reviews ALL

This is our second stay at Novotel Parma Centro. It is a 10 minute walk to the very centre of town with lots of nice cafes nearby. It was October so unfortunately too cold for the outdoor pool, but would love to visit in warmer months to take advantage. Onsite parking with big spaces and electric charge points a plus also. The staff are friendly and welcoming, we enjoyed some refreshments at the bar which is also reasonably priced for local wines. We took advantage of the 12pm check in to sleep longer so missed breakfast. Will definitely stay here again when visiting Parma.

Customer review rating 2.0/5

Michail P. Families - Confirmed reviews ALL

Absolutely unacceptable experience. We booked an executive room for a couple with a small child, and what we got was a cramped box that could barely fit us. To make matters worse, Parma was scorching that October weekend, and the room was unbearably hot—sleep was impossible. When we dared to request the air conditioning be turned on, the reception had the audacity to refuse, claiming it was "illegal" and that we should just open the windows. For 190€ per night, I expected at the very least a basic level of professionalism—not the kind of penny-pinching tricks people pull at home to save on their electricity bill. This is supposed to be hospitality, not a lesson on how to suffer in silence to cut costs. Completely disgraceful.

Dear Mr P., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are truly sorry to learn that the room and its conditions did not meet your expectations, and that the temperature made your stay uncomfortable. Please note that our air-conditioning system operates according to local seasonal regulations and can only provide either cooling or heating at any given time. Unfortunately, this means we are sometimes unable to satisfy everyone’s preferences as we would like, especially during periods of unusual weather. We completely understand how the unexpected heat during those days could have caused you discomfort. We deeply regret not having been able to provide the level of comfort and service we strive to offer all our guests, and we sincerely appreciate your comments, which help us improve. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Your sincerely, Kader Konate FO Manager Novotel Parma Centro

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Other web-users rate our hotel

  • 900 reviews 8.8/10 Location
  • 835 reviews 7.5/10 Room
  • 866 reviews 8.4/10 Service
  • 16 reviews 4.6/10 WiFi
  • 448 reviews 8/10 Breakfast
  • 382 reviews 7.2/10 Cleanliness
  • 239 reviews 9/10 Vibe
  • 236 reviews 7.6/10 Food

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