Mercure Bologna Centro 4 stars

Feeling cautious on the first trip after such a long time. The welcome before arriving and during the whole stay was warm and friendly, safety and hygiene was clearly top priority. It was a good place to be to enjoy Bologna and the region.

Not great. Poor service and limited opening of bar. Went to hotel next door for service

Very polite stuff, rooms are typical Italian design, bit smaller I`m used to be in Merkure chain - this also depends on country.

Very old hotel, bathroom is from the 80s. Way to expensive for this experience.

Good location by the train station and all the furniture and the hotel in itself would have been great back in the day but everything is rather old and unloved now. Saying this the room was clean, the bed was nice and comfy and the service very good as well.

Funghi in the bathroom, disgusting breakfast, paper hanging from the walls, shower working half and air conditioning not at all, walls made from paper,...

Mercure Bologna Central is well located right in front of the train station, with a small walk to the vivious city centre. The staff was very nice. However, the rooms really could use some refurbishment (cracked tiles in the bathroom, outdated furniture, carpet with stains).

Room was really old, dirty carpet, broken wall and floor in bathroom, dirty bath. I don't know how this hotel can have 4 stars.

Never again

the hotel needs renovation and the mattress of the bed is old, the breakfast poor

Did not start well with the room allocated being either in use or not having been made up 7th floor. Moved to 2nd floor but without offers of assistance. The second room was clean and well presented but lacked cups and tea coffee makings though a kettle was present. During the visit reception and breakfast buffet teams were attentive, informative and smart.

I asked during the booking for a room at the back of the hotel, we got a room on the noisy front. Breakfast was very poor not Mercure worthy. Breakfast staff was unfriendly an rough.

Nice hotel location and staff. However, my room was very shabby - damp stains on ceiling and walls. The wallpaper was peeling. The bathroom is like something from a 70's sitcom. Lads, wise up and change the interior.

The hotel is well located, the staff is friendly but the facilities are very old and there is not maintenance. In our room the friedge was warmer inside than outside, the swhower position was very unconfortable and there were not pressure, the mattress which is one of the most important things in a hotel room were very old and sagged. The lift doors were scrapped with names like an abandoned building. Totally disappointed.

Good sized rooms. Clean and tidy. Needs maintenance [broken chair].and updating. Travelled home during the corona virus. Early morning on the day of our departure [06.00] our flight was cancelled. Had to re-book with another airline. Pasquale on the front desk went the extra mile to help us. Got home safely. Thank you.