Mercure Bologna Centro 4 stars

The hotel is located next to the main station but it’s in desperate need of renovation. It’s old, dirty and run down. It really is the equivalent of a 2 star hotel from the 1970’s. I would not stay here again or recommend this hotel.

The hotel has the best location. Just across the central station, walking distance to the everything. Easy check-in and check-out. Professional staff. However rooms were just above the average and house keeping was not very good. Not satisfying as a 4-star hotel.

The room is ok, the bathroom really needs sprucing up as it is very dated with some chipped tiles. Almost looks like it was last done in the 1970s. Breakfast ok. The hotel is useful if you need to get to or from the station, otherwise look for somewhere a little more central.

Very good. Quick check in and helpful staff.

Excellent trip we had Bologna was lovely hotel location we arrived by train out of the station hotel right across the road , friendly staff from reception staff to breakfast staff very friendly, would definitely recommend

I've stayed a quite a few Mercure hotels, this was not Mercure standard, and definitely no where near being a 4 star hotel. The interior is tired, dark, and everything has a clear worn look. The layout is strange and led to issues checking in for breakfast. The room I had felt uninviting and poorly maintained with stains on the walls and ancient carpet. On the morning of our departure, a member of house keeping entered our room while we were sleeping at 8am (we had not put a do not disturb sign up as we couldn't locate it. Turns out it was crumple and ripped sitting at the bottom of the wardrobe.) After discovering we were in the room, and asleep they then decided to park the housekeeping cart outside our door and vacuum right outside, and shout, laugh and gossip loudly. I couldn't believe that that would be considered acceptable. Honestly, for the few pounds difference stay next door at the Star Hotel.

Great location, clean, friendly staff, good bed

Waited 14 minutes for checkin as there was only one person on reception,Iam a gold card member, but was offered no upgrade,The room was old fashioned,Bathroom the same,

Renovation is required.

I have to admit I choose one of AccorHotels’ unit because of its general standard - everywhere you go the same you find. The astonishing exception - Mercure Bologna. A very nice, kind and helpful lady checked us in, welcome drink voucher, smile, all necessary information, map of the city... and a key, I mean a real manual key to unlock the door. My first impression inside the room was that the limousine driver surely failed regarding the address. This cannot be a Mercure hotel I thought even it was at the reception. I felt I was cheated. I am a silver grade member, choosing AccorHotels as always, paying similar price as in a modern or at least renewed hotel for example in Germany or France and standing in a room like Garni Hotel countryside. Shockingly incredible, feeling cheated. Extremely old and used interior, it was like real back to time before I was born.

Room amenities were pathetic. Nothing in fridge and no proper lighting in the room.

Not professional staffs for check-in process But good location and breakfast are attractive. But, coffee can be more improved.

The hotel is right opposite the main train station and also perfect for the airport bus. I booked a superior room which had some nice touches such as free mini bar (soft drinks only) and a nespresso machine (only espresso sized cups unfortunately). However the decor was a bit tired and the bath/shower was tiny. The bed was a good size, clean and comfortable. We were very disappointed with breakfast (tinned fruit salad, limited choice of hot food and awful coffee). The bar and lounge area were pleasant and the staff we encountered were helpful. A lift serves all floors. Location was good with a 15/20 minute walk to all the main sights.

Not great. The room was dated and everything seemed to work with difficulty. Badly designed bathroom, loud plumbing and after 2 days the toilet stopped flushing entirely. The staff were great but the hotel needs work and refurbishment to be of the standard of other mercure hotels.

Excellent, very warm welcome,room excellent, fantastic breakfast. All round a great experience.