Mercure Bologna Centro 4 stars

Customer review rating (ALL Rating) 4.5/5 1,433 reviews

Best price
guarantee
Mercure Bologna Centro - Image 1
Mercure Bologna Centro - Image 2
Mercure Bologna Centro - Image 3
Mercure Bologna Centro - Image 4
VIALE PIETRO PIETRAMELLARA N. 59, CIN: IT037006A193RSH434, CIR: 037006 AL 00091, 40121 BOLOGNA, Italy

Description

Hotel extras

  • Family and pet friendly hotel, totally renovated with new types of rooms

  • Large private park ideal for corporate events and moments of relaxation

  • In front of Bologna Centrale station and the entrance to historic center

  • The Marconi express shuttle will take you to the airport in about 8 minutes

  • Paid public garage connected to the hotel

Our accommodation(s)

Hotel location

Mercure Bologna Centro

VIALE PIETRO PIETRAMELLARA N. 59, CIN: IT037006A193RSH434, CIR: 037006 AL 00091
40121 BOLOGNA
Italy

GPS:44.505079, 11.343472

Telephone
Fax +39 051 249421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BINOMIO BAR

Adjacent to the hotel's internal garden, a green and relaxing space, ideal for an espresso in the morning, a light lunch or an evening cocktail. Perfect environment for both work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,433 reviews

TripAdvisor Rating  3.5/5  3,024 reviews

Customer review rating 5.0/5

Richard K. Couples - Confirmed reviews ALL

The staff are very helpful and friendly make you feel welcome. The hotel is comfortable. Well located.

Dear Guest, Thank you for your kind words regarding our helpful staff and the comfort of our hotel. We are pleased to hear that you enjoyed your stay and appreciated our convenient location. Your feedback is valuable to us. Best regards, Suzanne Woodrow Mercure Bologna Centro

Customer review rating 4.5/5

Barbara T. Families - Confirmed reviews ALL

The room was spacious and comfortable and, most of all, clean; the location (just in front of the train station) is very good. The price is good for what the hotel offers. All the people that work at the hotel are gentle .

Dear Guest, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found the room spacious, comfortable, and clean, as well as appreciating our location and service. Your kind words will be shared with the team. Best regards, Suzanne Woodrow Mercure Bologna Centro

Customer review rating 3.5/5

Paul D. Couples - Confirmed reviews ALL

the hotel room and breakfasts were excellent.....however when we booked online it included breakfasts yet when we arrived no breakfast included......having now found my booking receipt on email it includes breakfasts.....a little ripped off

Dear Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear that you appreciated our location and the quality of the room and breakfast. I apologize for the confusion regarding your reservation detail. I have checked your booking details, and the rate is room only; if you would like to contact us directly with evidence to the contrary, we will be happy to correct our mistake Kind regards, Suzanne Woodrow Mercure Bologna Centro

Customer review rating 3.0/5

Colin C. Families - Confirmed reviews ALL

Very rude desk clerk when we checked in. I actually asked him if he was having a bad day. No need for that. Room was supposed to be renovated. It was banged up and the 2nd bed was not fit for sleeping. Good breakfast.

Customer review rating 1.0/5

Daniel E. Families - Confirmed reviews ALL

Rude receptionist, lack of coffee machine, broken sink, outdated furniture, noisy due to bad sound insulation - in short: far away from a four-star hotel.

Dear Mr. E., Thank you very much for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations and for the issues you experienced with the room, furniture, noise, and service at check-in. We would like to kindly clarify that the rooms you booked were Classic rooms, which are not yet fully renovated. These rooms are offered at a more convenient rate compared to our fully renovated Superior, Privilege, or Deluxe rooms, and the pricing reflects this difference. As a gesture of our appreciation and to thank you for being a valued member of our ALL Accor loyalty program, we will be crediting 4,000 points to your account. We sincerely hope you will give us another opportunity to welcome you in one of our fully renovated rooms, where we are confident you will enjoy the full comfort and experience that Mercure Bologna Centro is known for. We truly regret that your experience was disappointing and hope to have the pleasure of hosting you again, giving you the stay you deserve. Warm regards, Cinzia Zanni General Manager Mercure Bologna Centro

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,775 reviews 9.4/10 Location
  • 1,788 reviews 7.4/10 Room
  • 1,458 reviews 9.1/10 Service
  • 42 reviews 3.8/10 WiFi
  • 902 reviews 8.4/10 Breakfast
  • 560 reviews 7.6/10 Cleanliness
  • 480 reviews 7.4/10 Amenities
  • 98 reviews 8.5/10 Bar

Powered by Trustyou

Our other establishments nearby

Mercure Reggio Emilia Centro Astoria 4 stars

Customer review rating (ALL Rating) 4.4/5 (416 reviews)

At 60.517 km

See the hotel