Mercure Bologna Centro 4 stars

Customer review rating 4.1/5 3,905 reviews

Mercure Bologna Centro
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+ 23 Services
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Hotel extras

  • Free WIFI

  • Large private park ideal for corporate events and private cocktail parties

  • Small pets are allowed for a supplement

  • Private parking garage (charges apply)

  • Close to Bologna Centrale train station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • BOLOGNA MARCONIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Outdoor playground for children
  • Tennis
Business services
  • 5 meeting room(s)
  • Congress center
  • Copy/print service available

Hotel location

Mercure Bologna Centro

VIALE PIETRO PIETRAMELLARA N. 59
40121
bologna
italy

Tel: +3905142211

Fax: (+39)051/249421

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BOLOGNA MARCONI At 8km / 5 miles - Shuttle paying

  • By plane

    MILANO MALPENSA At 260km / 162.5 miles

  • By plane

    ROMA FIUMICINO/LEONARDO DA V. At 350km / 218.75 miles

  • By car

    BOLOGNA BORGO PANIGALE At 5km / 3.13 miles

  • By car

    BOLOGNA CASALECCHIO DI RENO At 8km / 5 miles

  • By car

    BOLOGNA SAN LAZZARO At 7km / 4.38 miles

  • By train

    BOLOGNA CENTRALE At 0.1km / 0.06 miles

GPS :44.505079, 11.343472

Our accommodations

244 inviting rooms with air conditioning, minibar, LCD satellite TV and free WIFI. Spread across 7 floors with 4 reserved for non-smokers. Choose the room that suits you: the Standard Room or the Privilege Room with VIP features!

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Garden side, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with 2 twin beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard side, City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 double bed and 1 single bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Deluxe room with double bed and balcony

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft

Deluxe room with 2 single beds and balcony

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
Rooms

Our restaurants and bars

GARDEN SIDE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 67

  • Maximum capacity: 65 people

Find out more

Our guest reviews for
Mercure Bologna Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,905 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,764 reviews

Homeward Bound

TripAdvisor rating 3.5/5

Christopher C 14/03/2020 TripAdvisor review

Good sized rooms. Clean and tidy. Needs maintenance [broken chair].and updating. Travelled home during the corona virus. Early morning on the day of our departure [06.00] our flight was cancelled. Had to re-book with another airline. Pasquale on the front desk went the extra mile to help us. Got home safely. Thank you.

Customer review rating 4.1/5

Anonymous Solo - 10/03/2020 Confirmed reviews ALL

Well located opposite train station and airport bus stop and only short walk from city centre. Friendly staff and everywhere clean. But an unusual experience because of the Covid-19 outbreak.

Always Friendly

Customer review rating 4.1/5

Dave C. Solo - 05/03/2020 Confirmed reviews ALL

Very comfortable and convenient

Good Stay

Customer review rating 4.1/5

Nicola Friends - 02/03/2020 Confirmed reviews ALL

Good stay with very strategic location. Stay in line with expectation and price rate

Great location and great price but the bathroom/shower ruins the experience

Customer review rating 4.1/5

Nerida K. Business - 28/02/2020 Confirmed reviews ALL

Whilst the location and price are excellent the shower ruins the total experience. Not only is the shower built for a small child under 10 you physically burn yourself with the lack of water power and temperature capability from the shower rose. I have very long hair and it was impossible to be able to wash my hair a) because it would simply not give me adequate water pressure and I could not wash out the soap suds and b) because it would scald your head one minute and then be freeing cold the next. In fact the shower is dangerous as it could burn someone as the water temperature is so erratic that some days it was only scalding hot. Bending down in the shower to pick up shampoo etc was dangerous as you physically hit the folding shower wall. We also never had a bath mat - other than the first day. The shower ruined the experience for us.

Convenient location - poor hotel

Customer review rating 4.1/5

Je Couples - 26/02/2020 Confirmed reviews ALL

The hotel is located next to the main station but it’s in desperate need of renovation. It’s old, dirty and run down. It really is the equivalent of a 2 star hotel from the 1970’s. I would not stay here again or recommend this hotel.

Excellent Location

Customer review rating 4.1/5

Anonymous Friends - 25/02/2020 Confirmed reviews ALL

The hotel has the best location. Just across the central station, walking distance to the everything. Easy check-in and check-out. Professional staff. However rooms were just above the average and house keeping was not very good. Not satisfying as a 4-star hotel.

Middling

Customer review rating 4.1/5

William D. Solo - 24/02/2020 Confirmed reviews ALL

The room is ok, the bathroom really needs sprucing up as it is very dated with some chipped tiles. Almost looks like it was last done in the 1970s. Breakfast ok. The hotel is useful if you need to get to or from the station, otherwise look for somewhere a little more central.

Well located, friendly hotel.

Customer review rating 4.1/5

Ann Friends - 20/02/2020 Confirmed reviews ALL

Very good. Quick check in and helpful staff.

Italy trip by train

TripAdvisor rating 3.5/5

michellepower3 20/02/2020 TripAdvisor review

Excellent trip we had Bologna was lovely hotel location we arrived by train out of the station hotel right across the road , friendly staff from reception staff to breakfast staff very friendly, would definitely recommend

Dear Michelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cinzia Zanni - General Manager

Not up to standard

Customer review rating 4.1/5

O R. C. Couples - 16/02/2020 Confirmed reviews ALL

I've stayed a quite a few Mercure hotels, this was not Mercure standard, and definitely no where near being a 4 star hotel. The interior is tired, dark, and everything has a clear worn look. The layout is strange and led to issues checking in for breakfast. The room I had felt uninviting and poorly maintained with stains on the walls and ancient carpet. On the morning of our departure, a member of house keeping entered our room while we were sleeping at 8am (we had not put a do not disturb sign up as we couldn't locate it. Turns out it was crumple and ripped sitting at the bottom of the wardrobe.) After discovering we were in the room, and asleep they then decided to park the housekeeping cart outside our door and vacuum right outside, and shout, laugh and gossip loudly. I couldn't believe that that would be considered acceptable. Honestly, for the few pounds difference stay next door at the Star Hotel.

Satisfying stay

Customer review rating 4.1/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Great location, clean, friendly staff, good bed

OK STAY

Customer review rating 4.1/5

Tim Business - 13/02/2020 Confirmed reviews ALL

Waited 14 minutes for checkin as there was only one person on reception,Iam a gold card member, but was offered no upgrade,The room was old fashioned,Bathroom the same,

위치만 좋음

Customer review rating 4.1/5

Jin K. C. Business - 10/02/2020 Confirmed reviews ALL

Renovation is required.

Back to 1960’s-70’s

Customer review rating 4.1/5

Zoltan H. Friends - 10/02/2020 Confirmed reviews ALL

I have to admit I choose one of AccorHotels’ unit because of its general standard - everywhere you go the same you find. The astonishing exception - Mercure Bologna. A very nice, kind and helpful lady checked us in, welcome drink voucher, smile, all necessary information, map of the city... and a key, I mean a real manual key to unlock the door. My first impression inside the room was that the limousine driver surely failed regarding the address. This cannot be a Mercure hotel I thought even it was at the reception. I felt I was cheated. I am a silver grade member, choosing AccorHotels as always, paying similar price as in a modern or at least renewed hotel for example in Germany or France and standing in a room like Garni Hotel countryside. Shockingly incredible, feeling cheated. Extremely old and used interior, it was like real back to time before I was born.

break fast below average compare to other Italian hotel Chains

Customer review rating 4.1/5

Himender Business - 03/02/2020 Confirmed reviews ALL

Room amenities were pathetic. Nothing in fridge and no proper lighting in the room.

Good location

Customer review rating 4.1/5

Kunhee Couples - 31/01/2020 Confirmed reviews ALL

Not professional staffs for check-in process But good location and breakfast are attractive. But, coffee can be more improved.

A little dated but good location for station

Customer review rating 4.1/5

Jacci Couples - 23/01/2020 Confirmed reviews ALL

The hotel is right opposite the main train station and also perfect for the airport bus. I booked a superior room which had some nice touches such as free mini bar (soft drinks only) and a nespresso machine (only espresso sized cups unfortunately). However the decor was a bit tired and the bath/shower was tiny. The bed was a good size, clean and comfortable. We were very disappointed with breakfast (tinned fruit salad, limited choice of hot food and awful coffee). The bar and lounge area were pleasant and the staff we encountered were helpful. A lift serves all floors. Location was good with a 15/20 minute walk to all the main sights.

Customer review rating 4.1/5

Gemma Couples - 22/01/2020 Confirmed reviews ALL

Not great. The room was dated and everything seemed to work with difficulty. Badly designed bathroom, loud plumbing and after 2 days the toilet stopped flushing entirely. The staff were great but the hotel needs work and refurbishment to be of the standard of other mercure hotels.

Dear Mrs O., thank you very much for your comments after your stay in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are aware that our hotel is a little old fashioned and need refurbishment and updated equipment. The problem is also well known by the management of the Mercure brand. For this reason, in order to improve the comfort of our rooms, a complete renovation of the hotel is already planned, announced in February 2020, after the construction and validation of the first sample room, planned for November 2019. Important investments will be allocated to adapt the hotel to the Mercure standards. Your opinion for us is very important to improve our services and I thank you once again for taking the time to share it with us. We hope to welcome you back soon in a completely renewed hotel, without changing the friendly attitude typical of our Staff, which has always been our strenght. Meanwhile, we send you our best regards. Cinzia Zanni – General Manager

Excellent situation beside train staion, and c!did to the beautiful centre of the city.

Customer review rating 4.1/5

David M. Couples - 21/01/2020 Confirmed reviews ALL

Excellent, very warm welcome,room excellent, fantastic breakfast. All round a great experience.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Bologna Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cinzia Zanni - General Manager Mercure Bologna Centro
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