Mercure Bologna Centro 4 stars

Extra payment of parkage not indicated within the tariffe and no breakfast included and no working restaurant

We have stayed at a number of Mercure hotels, mostly in France, and this hotel, while perfectly adequate, is in need of refurbishment. The decor is tired and at the very least needs painting. The buffet breakfast was very disappointing, with not a lot of choice, although Covid has obviously changed the experience. The staff, however, were extremely pleasant, polite and helpful.

I liked it and will stay again next time in Bologna.

Really nicely positioned hotel just reopened after the CV closures... the staff are exceptionally nice and really helpful .. they helped us plan and book all our trips and were really careful about our safety . The room was nice and large and well appointed overlooking the gardens. A great time and the staff to be praised for making our trip memorable .. we will definitely be back !

Good sized rooms. Clean and tidy. Needs maintenance [broken chair].and updating. Travelled home during the corona virus. Early morning on the day of our departure [06.00] our flight was cancelled. Had to re-book with another airline. Pasquale on the front desk went the extra mile to help us. Got home safely. Thank you.

Well located opposite train station and airport bus stop and only short walk from city centre. Friendly staff and everywhere clean. But an unusual experience because of the Covid-19 outbreak.

Very comfortable and convenient

Good stay with very strategic location. Stay in line with expectation and price rate

Whilst the location and price are excellent the shower ruins the total experience. Not only is the shower built for a small child under 10 you physically burn yourself with the lack of water power and temperature capability from the shower rose. I have very long hair and it was impossible to be able to wash my hair a) because it would simply not give me adequate water pressure and I could not wash out the soap suds and b) because it would scald your head one minute and then be freeing cold the next. In fact the shower is dangerous as it could burn someone as the water temperature is so erratic that some days it was only scalding hot. Bending down in the shower to pick up shampoo etc was dangerous as you physically hit the folding shower wall. We also never had a bath mat - other than the first day. The shower ruined the experience for us.

The hotel is located next to the main station but it’s in desperate need of renovation. It’s old, dirty and run down. It really is the equivalent of a 2 star hotel from the 1970’s. I would not stay here again or recommend this hotel.

The hotel has the best location. Just across the central station, walking distance to the everything. Easy check-in and check-out. Professional staff. However rooms were just above the average and house keeping was not very good. Not satisfying as a 4-star hotel.

The room is ok, the bathroom really needs sprucing up as it is very dated with some chipped tiles. Almost looks like it was last done in the 1970s. Breakfast ok. The hotel is useful if you need to get to or from the station, otherwise look for somewhere a little more central.

Very good. Quick check in and helpful staff.

Excellent trip we had Bologna was lovely hotel location we arrived by train out of the station hotel right across the road , friendly staff from reception staff to breakfast staff very friendly, would definitely recommend

I've stayed a quite a few Mercure hotels, this was not Mercure standard, and definitely no where near being a 4 star hotel. The interior is tired, dark, and everything has a clear worn look. The layout is strange and led to issues checking in for breakfast. The room I had felt uninviting and poorly maintained with stains on the walls and ancient carpet. On the morning of our departure, a member of house keeping entered our room while we were sleeping at 8am (we had not put a do not disturb sign up as we couldn't locate it. Turns out it was crumple and ripped sitting at the bottom of the wardrobe.) After discovering we were in the room, and asleep they then decided to park the housekeeping cart outside our door and vacuum right outside, and shout, laugh and gossip loudly. I couldn't believe that that would be considered acceptable. Honestly, for the few pounds difference stay next door at the Star Hotel.