Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.4/5 673 reviews

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70 Jalan Pratama, Tanjung Benoa, 80361 BENOA, Indonesia

Description

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Telephone
Fax +62 361 772237

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  673 reviews

TripAdvisor Rating  4.0/5  3,729 reviews

Certificate of excellence 2024

Good but slow for food

TripAdvisor rating 3.0/5

Grant R TripAdvisor review

Novotel and their staff are amazing, the food and facility’s great. Being Accor members we were entitled to food and drink vouchers. Cocos restaurant great food and staff but unfortunately the service is very slow, restaurant at 50% capacity takes approx 40 mins for entree and similar for mains otherwise great food.

Relaxing

TripAdvisor rating 5.0/5

Sherpa19019398025 TripAdvisor review

It was realxing and professional. I feel myself very great. After the massage I feel my self like a new person. I got a back massage, arm and face, had and chest. It seems they feel my problems and concantrate on them during the massage. Thank you

Simply beautiful

TripAdvisor rating 5.0/5

Maps40754618187 TripAdvisor review

This was my first time staying at Novotel Bali Benoa, and it was an amazing experience during my time in Bali. We even had the opportunity to join their Christmas lighting ceremony, which was truly amazing. They have a very beautiful Christmas tree created by their in-house artist, and it is incredibly authentic.

The staff truly made this place a gem

TripAdvisor rating 4.0/5

Boram M TripAdvisor review

I had a wonderful experience here. There were three staff members I really wanted to thank: Budi at the entrance, and Nanda and Parwati who checked me in and out. All three were so helpful and unbelievably warm throughout my stay. They helped make my stay so memorable and truly left a lasting impression on me. As for the hotel itself, I enjoyed myself thoroughly, but as a five-star hotel, there were several things that I was a little disappointed with, primarily because they were things that I thought were standard offerings at five-star hotels. For example, the hotel guest rooms didn't give any: -lotion (I specifically didn't bring any lotion, totally assuming the hotel would give this to their guests.) -smaller face or hand towels, despite there being racks and small spaces for them -coffee of any sort, even instant coffee -minibar (there was a fridge, but no drinks in it, and neither was there any snacks for purchase in the room) -centralized air conditioner, and instead, just a wall unit -no complimentary water or water dispenser at the swimming pool. This one was quite annoying to me, considering how much time people spend being sunburnt at their pool. Other points that needed improvement: -At least one other room had a strong smell of mold. Clearly, some rooms were better maintained than others. -Rainwater during storms would collect in front of my door and then gradually spill into the room because of a dip in the floor. Thankfully, it would dry by the morning, but if it was a more sustained storm, I'm sure the water could easily seep deeper into the room. (My room was 658, in case management is reading this.) -Wifi was out for an entire night, while cable TV was on and off almost every night. It had to do with the rain, so I don't know if this is a common problem with even five-star hotels in Bali, but it was a bit of an inconvenience. -Other than breakfast, I tried their restaurant's food once, and to be honest, I was quite disappointed. Very overcooked and overpriced fish. Unfortunately, it made me decide I'd be better off eating somewhere else. Some good stuff about the hotel: -Strong water pressure and hot water -Really clean-smelling towels -Gorgeous pool -Clean and tastefully decorated rooms and balconies -Rooms were impeccably and respectfully cleaned every day. I even accidentally left my wallet in the room, which I usually try to avoid in any country, but it was still there when I came back. -Breakfast was wonderful. Amazing coffee and omelettes. Only thing is, I was sad with the lack of Indonesian warm dishes. There was basically mie goreng and nasi goreng every morning, and then one other warm dish. It was always good, but I always wanted more. Nonetheless, I enjoyed having breakfast with the ocean view very much. Most of all, it was the staff that made the experience with the property so memorable. I came to really understand what Balinese hospitality is all about. They were extraordinarily kind, willing to go out of their way to go above and beyond, always with the warmest smile. Overall, it was a great place to come back to after a day of exploration. I remember my evenings to always be so cozy and wonderful, especially with the rainy season bringing tropical showers in the evenings. Thank you all for a wonderful stay!

A slice of heaven, in paradise.

TripAdvisor rating 5.0/5

Jax F TripAdvisor review

I’ve stayed in many different places around Bali, particularly in Nusa Dua, but once I discovered the Novotel Bali Benoa, I simply couldn’t stay anywhere else. This resort is, without a doubt, the best I’ve ever experienced! My favorite accommodation is the Tropical Terrace Suite. These suites are stunning, beautifully designed, and incredibly private. With no neighbors above you, you can truly enjoy your own peaceful retreat. The private garden sitting area is a delightful touch, and it leads directly to a pathway that takes you to the resort’s private beach—a true slice of paradise. The room itself is enormous, as is the bathroom. The bed and pillows are hands down the most comfortable I’ve ever slept on. The bathroom is a luxurious oasis, featuring a generously sized rain shower and a freestanding bathtub that’s perfectly positioned for a spa-like experience. The resort offers three swimming pools, restaurants and bars - the food is exceptional. The staff are incredibly attentive, warm, and genuinely make you feel at home. I couldn’t recommend this resort highly enough—it’s a hidden gem in Bali. I stayed here for four weeks, but I could have easily stayed four months! Nusa Dua is my favorite area in Bali because it’s away from the hustle and bustle, offering a serene and relaxing atmosphere. Whether you’re traveling as a family, a couple, or even solo (like I was), the Novotel Bali Benoa is the ideal place to unwind and rejuvenate.

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Other web-users rate our hotel

  • 370 reviews 8.8/10 Location
  • 856 reviews 7.9/10 Room
  • 1,154 reviews 9.1/10 Service
  • 18 reviews 3.1/10 WiFi
  • 393 reviews 8/10 Cleanliness
  • 366 reviews 8.7/10 Breakfast
  • 318 reviews 9.4/10 Wellness Area
  • 164 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.