Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 449 reviews

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Description

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  449 reviews

TripAdvisor Rating  4.0/5  3,665 reviews

Certificate of excellence 2024

Has everything you need and so you don't need to leave the resort if you don't want to.

Customer review rating 4.5/5

Anastasia P. Solo - Confirmed reviews ALL

It was easy, seamless and extremely comfortable.

Dear Anastasia P., We very much appreciate your comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Bilal Chamsine - General Manager

A hidden gem, in a hidden gem of a location.

TripAdvisor rating 5.0/5

Peter D TripAdvisor review

A week long stay and it was an incredibly relaxing and pleasurably time spend at Novotel Benoa. We decided on this hotel after we carefully considered their location and privacy from surrounding areas. We also were able to secure some inclusions which added to the value in the stay. Having stayed at Novotel Nusa Dua previously we had high expectations. We were warmly greeted at the airport and promptly taken to the hotel. Check in was a breeze and our kids were excited by the family room. For the time there this room was suitable and offered enough space. The room was made every day and thanks to the cleaning team for reorganising things from the mess we would make (including the mosquito repellent provided in our room). The meals were excellent with plenty on offer for breakfast. Coco's made a wide selection of western and local dishes, all of which were very good. Of an evening a drink by the bar or by the beach side pool gave good reason for a night cap and to enjoy the last of the weather. The kids club while smaller than Novotel Nusa Dua, provided enough and was made special by the team who looked after the kids. The hotel massage from Inbalance was very good, and from the number we had, we were impressed by the professionalism and quality provided. Overall, the property is quietly located in a less busy part of Bali and where you can expect many families and couples to consider. There are external eating options, supermarkets and laundry all within close walking distance. We felt very secure in this location and the private beach prevented any beach vendors from unwelcomed advances. Being within 10 minutes of the toll road made taxi rides to the airport, Zoo, water parks, and other parts of Bali reasonably easy to access. The grounds and property are meticulously kept. The number of pools gave great choice for the kids, although the beachside infinity pool was a favourite. There is a lot to appreciate about this property, and now nearly 30 years old, it embodies all there is to love about tropical architecture....it's very open, welcoming and takes advantage of the seaside location. The many staff/people there have been with the hotel for over a decade and this family environment really adds to the respect they have for their guests. They've done well to stick together post COVID and maintain their hotel. A memorable time with memorable people, and well worth it.

Dear HindleyHunter11, Warmest greeting from Novotel Bali Benoa! We glad to hear that you had an amazing stay with us and We very much appreciate for sharing your very detail wonderful comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will ensure to share your lovely comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services Thank you for sharing your kind review, and we eagerly look forward to your next stay with us! Kind regard, Bilal Chamsine - General Manager

Excellent stay, amazing friendly staff.

Customer review rating 5.0/5

Stephen P. Couples - Confirmed reviews ALL

Excellent, can't fault anything and when we did have small issues in the room they were dealt with promptly.

Dear Stephen p., We very much appreciate your comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Nothing short of perfect

Customer review rating 5.0/5

Natalie Couples - Confirmed reviews ALL

Staff are the friendliest and most helpful I have ever experienced Location and rooms are fantastic Just amazing

Dear Natalie Begley, We very much appreciate your comments regarding your stay at Novotel Bali Benoa! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Service with a smile

Customer review rating 4.5/5

Nadiam Couples - Confirmed reviews ALL

We spent 6 nights at this beautiful property in a beach front cabana. The hotel complex has an traditional feel which immediately envelops you into the local culture. What I love most about this hotel is the staff who are simply amazing. This hotel is not in the high tourist area which is exactly what I want for a serene getaway.

Dear Nadia Montalto, We're truly grateful for your continued return to us, and glad that you had another wonderful stay with us. The team will be happy to receive your kind words, complimenting on their welcoming service. We're eagerly looking forward to your next return to us, hopefully soon! Sincerely, Bilal Chamsine - General Manager

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Other web-users rate our hotel

  • 237 reviews 8.8/10 Location
  • 577 reviews 8.4/10 Room
  • 826 reviews 9.4/10 Service
  • 11 reviews 2.9/10 WiFi
  • 260 reviews 9.6/10 Wellness Area
  • 256 reviews 9/10 Cleanliness
  • 253 reviews 8.9/10 Breakfast
  • 200 reviews 9/10 Vibe

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