Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 492 reviews

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Description

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  492 reviews

TripAdvisor Rating  4.0/5  3,672 reviews

Certificate of excellence 2024

Not happy. We were booked in to a "Deluxe Pool access room". It was a kids pool.ol

Customer review rating 2.0/5

Mark P. Friends - Confirmed reviews ALL

Everything else was ok.

Happy to return

Customer review rating 4.5/5

Bronwyn Families - Confirmed reviews ALL

This was our 6th stay at Novotel Benoa and we were very happy to be ''home" after 7 years away - the re-done swimming pools are fantastic, though it was disappointing that the swim up bar is gone. The staff are friendly and helpful. The food is delicious, though a little expensive. We used to enjoy waving the flag for service around the pool - unfortunately that is gone. We love Novotel Benoa and hope to return.

Pretty hotel

Customer review rating 3.5/5

Kathy Families - Confirmed reviews ALL

This is a lovely hotel, very beautiful Balinese entrance. The grounds are immaculate and lush, the infinity pool gorgeous and a perfect temperature. We enjoyed the happy hour at the beach bar everyday, but our overall experience was that there wasn’t a lot of atmosphere as the hotel itself was very quiet.

Nice stay

Customer review rating 4.0/5

Annelies Friends - Confirmed reviews ALL

The staff were very helpful in getting my room changed to a less noisy one. The room itself was nice but I did not like the wooden slats as they let in too much light overnight, especially with the bright light in the garden being on all night as well. I was on a Luxury Escapes deal and it was a little confusing as to what I was and was not able to claim. As I had a booked a room for two people but I was only one who came I was restricted as to when I could use my vouchers. The food menu was quite comprehensive and everything we ordered was very good. A complimentary shuttle that stopped at various locations running throughout the day and evening would be beneficial as the hotel is quite a distance out of the main area of Nusa Dua. There is a shuttle from Bali Collection but this does not stop anywhere except hotels and Bali Collection itself. In general my fellow travellers and myself found the hotel was just a bit too far out of the way.

Enjoyable stay

Customer review rating 4.5/5

Graeme C. Couples - Confirmed reviews ALL

Stayed 7 nights in June 24. Pool access room in garden wing. Good bed, staff great, good pool ( both pools need a hand rail to assist getting in and out safely)

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Other web-users rate our hotel

  • 250 reviews 8.9/10 Location
  • 599 reviews 8.3/10 Room
  • 862 reviews 9.4/10 Service
  • 11 reviews 2.9/10 WiFi
  • 271 reviews 9.6/10 Wellness Area
  • 266 reviews 8.8/10 Cleanliness
  • 260 reviews 8.9/10 Breakfast
  • 209 reviews 8.9/10 Vibe

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