Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.5/5 2,047 reviews

Mercure Paris Opéra Garnier Hotel & Spa - Image 1
Mercure Paris Opéra Garnier Hotel & Spa - Image 2
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Mercure Paris Opéra Garnier Hotel & Spa - Image 4
4 rue de l 'Isly, 75008 PARIS, France

Description

Hotel extras

  • Hotel in the heart of Paris, a stone's throw from the Opéra Garnier. Green Key certified

  • Spa Hysope® Paris Opéra: hammam, single and double massage booths, fitness room...

  • Room service available from 7am to 11pm.

  • The Terrace: a quiet interior patio with a wall of foliage

  • Partner car park 4 minutes' walk away

Our accommodation(s)

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 PARIS
France

GPS:48.874806, 2.326376

Telephone
Fax +33 1 43 87 32 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA TERRASSE

The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,047 reviews

TripAdvisor Rating  3.9/5  1,650 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Jane F. Friends - Confirmed reviews ALL

We had 7 rooms booked for our Christmas Party in Paris. The hotel is well located, the staff were very friendly and helpful. The rooms are quite compact but well equipped and clean. The breakfast had a tasty selection of cold meats, cheese, bread and eggs and pain au chocolait and croissants. We would definitely stay again at this hotel when visiting Paris again

Dear Ms F., Thank you very much for taking the time to share your experience following your stay at the Mercure Paris Opéra Garnier Hôtel & Spa, and for your excellent rating. We are very pleased that you enjoyed our central location, right in the heart of Paris, as well as the warm and helpful welcome from our team. Your kind words mean a lot to us. It is wonderful to know that your rooms felt well-equipped, comfortable and perfectly clean — this is exactly the experience we strive to offer. We are also happy that you appreciated our breakfast selection, including cold cuts, cheeses, eggs, fresh bread, croissants and pain au chocolat. Knowing that you would “definitely stay again” is truly one of the best compliments we can receive. Your excellent feedback regarding our sustainability efforts, both in our food offering and in reducing single-use plastics, is highly appreciated. We continuously aim to offer more responsible stays while maintaining comfort and quality. It would be a real pleasure to welcome you and your group again on your next visit to Paris. Warm regards, Laura - Front Desk

Customer review rating 4.5/5

Patrick J. Families - Confirmed reviews ALL

agreable

Cher Monsieur J., Merci d’avoir pris le temps de partager votre retour à la suite de votre séjour en famille au Mercure Paris Opéra Garnier Hôtel & Spa. Nous sommes heureux que l’ensemble des points clés de votre séjour (l’arrivée, l’hébergement, la propreté, le Wi-Fi, l’accueil de notre équipe ainsi que le départ) aient répondu à vos attentes. Nous prenons bien note de votre retour concernant le petit-déjeuner, en particulier la taille de la salle. Vos remarques sont précieuses, et nous continuons à travailler sur l’optimisation de cet espace et de nos flux pour améliorer le confort de tous nos hôtes. Nous serions ravis de vous accueillir à nouveau lors d’un prochain séjour parisien, et de rendre votre expérience encore plus agréable. Avec nos salutations respectueuses, Laura - Réception

Customer review rating 5.0/5

Dragos A. Business - Confirmed reviews ALL

my preferred hotel, i always take it when i'm in Paris. It has everything: excellent location, close to all transports. I can't think of a better place to be. I almost feel like home.

Dear Mr. A., It is always a real pleasure to read your feedback, and even more so knowing that you are one of our most loyal guests. Thank you sincerely for your exceptional review and for once again choosing the Mercure Paris Opéra Garnier Hôtel & Spa during your stay in Paris. Reading that we are your preferred hotel in Paris, and that you “almost feel like home,” is truly one of the greatest compliments we could receive. Your trust over time means a lot to all of us. We’re delighted that our central location, close to all major transport links, continues to offer you the comfort and convenience you need during your visits. Your perfect scores across the board, from the arrival and room to breakfast, Wi-Fi, cleanliness, and the friendliness of our team, are deeply appreciated. Please know that your kind words will be shared with the entire staff. They will be very touched to know how much you value their service. Mr. A., welcoming you is always an honour, and we hope you continue to feel at home with us on every visit to Paris. Please do not hesitate to reach out ahead of your next stay, we would be delighted to prepare everything for you. Warmest regards, Laura - Front Desk

Customer review rating 5.0/5

Alain S. Business - Confirmed reviews ALL

When the outside is harsh, and the winds are cold, this is the place.

Dear Mr. S., Thank you sincerely for your wonderful review — and for the poetic title “Le Havre de Saint Lazare.” It perfectly captures the atmosphere we aim to create: a warm and welcoming refuge when the outside feels harsh. We are truly delighted to hear that your stay was a success and that you found comfort and calm within our walls. Your kind words about our entire team truly mean a lot. Their dedication is at the heart of our hotel, and your recognition is greatly appreciated. We would also like to assure you that your feedback regarding the price of your stay has been fully shared with our management team. We appreciate your perspective, and we’re pleased to know that your overall experience remained very positive. Thank you as well for highlighting the quality of your check-in, wifi, cleanliness, and overall comfort. We hope to have the pleasure of welcoming you back soon — to offer you the same warm experience, whatever the weather may bring outside. Warm regards, Laura - Front Desk

Customer review rating 4.5/5

Daniel C. J. H. Couples - Confirmed reviews ALL

Situation calme. Disponibilité du personnel.

Cher Monsieur H., Nous vous remercions chaleureusement d’avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié le calme de notre établissement ainsi que la disponibilité de notre équipe. C’est un plaisir de savoir que notre proximité avec les grands magasins a également contribué au confort de votre séjour. Au plaisir de vous accueillir de nouveau très prochainement ! Bien cordialement, Maléna - Réception

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Other web-users rate our hotel

  • 661 reviews 9.6/10 Location
  • 841 reviews 6.1/10 Room
  • 930 reviews 9.2/10 Service
  • 8 reviews 5.8/10 WiFi
  • 527 reviews 3.4/10 Comfort
  • 378 reviews 8.8/10 Breakfast
  • 272 reviews 8.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.