Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,941 reviews

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Description

Hotel extras

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,941 reviews

TripAdvisor Rating  4.3/5  903 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Jo C. Families - Confirmed reviews ALL

Kia ora Jo, Thank you for taking the time to share your feedback regarding your stay at Mövenpick Hotel Auckland. We’re delighted to hear that you enjoyed our central location between Commercial Bay and Britomart, and that our team helped make your stay such a positive one. It’s wonderful to know that the service, facilities and breakfast all contributed to a memorable family stay. We truly appreciate your recommendation and look forward to welcoming you back again soon. Sincerely, Madison Amituana'i Guest Relations Manager

Customer review rating 4.5/5

Lina C. Families - Confirmed reviews ALL

Kia ora Lina, Thank you for sharing your wonderful feedback regarding your stay at Mövenpick Hotel Auckland. We’re delighted to hear that you found our team friendly, helpful, and kind, and that your experience from check-in to check-out was seamless. We also appreciate your comments about breakfast and the recognition you received as an ALL member — your feedback helps us continue to improve the experience for our valued guests. We look forward to welcoming you and your family back for another memorable stay soon. Sincerely, Madison Amituana’i Guest Relations Manager

Customer review rating 4.0/5

Aerika L. L. Families - Confirmed reviews ALL

Kia ora Aerika, Thank you for taking the time to share your feedback following your stay with us. We’re pleased to hear that you enjoyed our convenient location, spacious room, top-floor restaurant, and the ice cream and chocolate hour. It’s great to know that our team made your family feel welcome during your visit to Kelly Tarltons. We also appreciate your constructive feedback regarding housekeeping timing, breakfast variety, late check-out, and room features. Your comments will be passed on to the relevant teams as we continue to improve our guest experience. We hope to welcome you and your family back to Mövenpick Hotel Auckland for another enjoyable stay in the future. Sincerely, Madison Amituana'i Guest Relations Manager

Customer review rating 5.0/5

Deborah F. Friends - Confirmed reviews ALL

Kia ora Deborah, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear that you had a perfect stay with us and enjoyed our central location, fabulous views, and comfortable beds. It’s fantastic to know that our team’s attentive service made such a positive impression — your kind comments will be passed on to them. We look forward to welcoming you back to Mövenpick Hotel Auckland for another great experience. Sincerely, Madison Amituana'i Guest Relations Manager

Customer review rating 5.0/5

Kirstie R. B. Families - Confirmed reviews ALL

Kia ora Kirstie, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear that you enjoyed your stay with us — from our team and the incredible location to the ice cream, chocolate, and our restaurant and room service. It’s fantastic to know that every member of our team contributed to making your experience so enjoyable. Your kind comments will be passed on to the team, who will be delighted to hear how much you appreciated their efforts. We look forward to welcoming you back to Mövenpick Hotel Auckland soon. Sincerely, Madison Amituana'i Guest Relations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,528 reviews 9.5/10 Location
  • 1,800 reviews 7.9/10 Room
  • 1,687 reviews 8.5/10 Service
  • 102 reviews 2.5/10 WiFi
  • 819 reviews 5.6/10 Comfort
  • 679 reviews 7.5/10 Food
  • 536 reviews 8.3/10 Cleanliness
  • 404 reviews 7.2/10 Breakfast

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