ibis Birmingham New Street Station 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 1,648 أراء

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21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

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موقع الفندق

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

نظام تحديد المواقع العالمي (GPS):52.475146, -1.896525

الهاتف
فاكس +44 121 622 6020

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  1,648 أراء

تقييم TripAdvisor  3.5/5  2,616 أراء

Disappointing Stay at IBIS Birmingham

ملاحظة Tripadvisor 2.0/5

Anilkaushik95 تقييم TripAdvisor المعتمد

I recently stayed at the IBIS Birmingham for 2 nights and, unfortunately, my experience fell far below expectations. While I only used the room for sleeping due to a packed schedule, the stay was riddled with issues that left me disappointed. I stayed at this hotel for 2 nights, only using the room to sleep late at night due to a busy schedule. Unfortunately, my experience was far from satisfactory. Check-In Experience Upon arrival, the check-in process was frustrating. The staff mistakenly claimed that my payment hadn't been received, despite having completed it online beforehand. After clarifying the situation, I learned that the previous shift had not recorded my payment correctly. The front desk staff neither acknowledged their error nor offered an apology, which left a negative first impression. Room Condition The room itself was underwhelming. No complimentary water bottles were provided—though a kettle was available—and more alarmingly, I found a bedbug on the pillow. As it was already 2 AM and I was exhausted, I opted not to escalate the issue but conducted a thorough bed check to ensure I could sleep. As someone who works in the hospitality industry, I found this particularly alarming and disappointing. Positive Note The only redeeming aspect of my stay was the security guard, who recognized me and greeted me warmly on the second night. His professionalism stood out amidst the otherwise disappointing experience. The toilets were very clean, which made the experience comfortable. Additionally, the coffee was regularly refilled, which I really appreciated Overall Impression At a cost of £298 for 2 nights, the experience was nowhere near the standard I expect from the IBIS brand. The room was exceptionally small, and the quality of service and cleanliness left much to be desired. Typically, I trust IBIS for affordable and quality accommodations worldwide, but I cannot recommend this Birmingham property. This stay was a clear waste of money and a significant disappointment.

Bedrooms very dated and poor cleanliness in rooms

ملاحظة Tripadvisor 3.0/5

farahkay0786 Solo travel - تقييم TripAdvisor المعتمد

This ibis is conveniently situated close to Birmingham new street station. The rooms are very basic and extremely dated. Bring your own hand towels as you are only offered very large ones. I found in my room there were about two plug sockets and those were situated in stupid places! Not where you’d expect if you were for example charging your phone/laptop. The room got very warm despite turning off the heating and turning on the fan that was connected? So I had to leave the windows open at night which at least I could do! Apart from tea and coffee making facilities, shampoo, shower gel and handwash in dispensers take your own shower cap etc. No iron etc in your room but there was an iron room located on my floor. If you expect your bedding changed during your stay this won’t happen as I dropped a little tea on the bedding the night before and came back to find it hadn’t been replaced and just made up. Also the mugs glasses were left dirty. I did expect these to be changed as are in other hotels! The breakfast was good! Something for everyone. Vegetarian options, milk alternatives etc. You can order breakfast to requirement but beware of the beady eyed team leader who watches you like a hawk god forbid you take too much helpings! Finally although I stayed for two nights my card was activated as if for one night therefore had issues getting in the lift and in my room which caused me delay (had to go to busy reception to get it activated) getting out for a meeting so much that I had to get a cab so please give yourself plenty of time in the mornings. Other than that the staff were friendly and helpful especially the young man at breakfast. Staff like him should be looked after!

Not the best not the worst

ملاحظة Tripadvisor 3.0/5

Daniel C المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Firstly to IBIS management, shoving two single beds together does not make a double bed. If you’re a light sleeper or noise bothers you, you’d be best avoiding this place, all you can hear until 330am is drum and bass from a local nightclub. On the plus side the staff are brilliant, helpful and friendly and the breakfast was excellent!

Issue with hotel key card

ملاحظة Tripadvisor 3.0/5

smoof2010 تقييم TripAdvisor المعتمد

I've stayed here many times and never had any issues. No problems with any noise from the nightclub at the back of the hotel although admittedly, I only stayed 2 nights (Thursday and Friday). I was amused though, that the hotel provided ear plugs in the room. Breakfast was good & plenty enough. The major issue this time though, was the key card. It repeatedly seemed to wipe itself preventing me from using the lifts or even accessing my room. The card needed to be set up again by reception on 6 different occasions. The key card is of the old magnetic stripe type which I thought hotels had got rid of years ago. Please IBIS - ditch this & move over to RFID cards.

Thank you for bringing this to our attention. I’m sorry to hear about the repeated inconvenience with your key card during your stay. We understand how frustrating that must have been, and I appreciate your patience while our team reset the card for you multiple times. Your feedback about the magnetic stripe system is noted, and I’ll be sure to pass it along to management as we’re always looking to improve. I’m glad you enjoyed the breakfast and had a peaceful stay despite the challenges. We hope to make your next visit smoother, and thank you for your loyalty to our hotel! Claudia Dumitrache Fo team Leader Ibis Birmingham New Street

Bad experience

ملاحظة Tripadvisor 1.0/5

28sienaho العائلات - تقييم TripAdvisor المعتمد

One of our room the shower door cannot close properly, waiting for long time to fix this problem. Another room toilet is full of pissy smell.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 37 أراء 8.2/10 إنترنت
  • 1,452 أراء 3.1/10 مستوى الراحة
  • 990 أراء 6.8/10 مستوى النظافة
  • 818 أراء 8.1/10 الإفطار
  • 14 أراء 9.3/10 مرافق رياضية / صحية

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منشآتنا الأخرى القريبة

جميع فنادقنا في Birmingham

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.