Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 10,149 reviews

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100 Murray Street, Darling Harbour, 2000 Sydney, Australia

Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

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Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Telephone
Fax +61 2 9288 7189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  10,149 reviews

TripAdvisor Rating  4.0/5  5,719 reviews

Amazing

TripAdvisor rating 5.0/5

Aprill P TripAdvisor review

My husband and I have been going to the Novotel Sydney on the Darling Harbour once a month for the past 12 months. We can not speak highly enough about this beautiful place. We rave to all our fiends about it, from the cleanliness of the venue to the lovely, friendly staff to the outstanding, mouth watering food at the ternary. We love our little getaway at the Novotel and highly recommend it to everyone when visiting Sydney. We would like to mention that Gabby our server, Yazmina and Robbin in the ternary were fantastic and believe they with all the staff go above and beyond to make our experience exceptional. Aprill & Steve x

Average

TripAdvisor rating 1.0/5

Kirst-Tum TripAdvisor review

I would not suggest booking this hotel if you want to get into your room on time. It’s also not an advantage staying here for the interconnecting rooms for your family unless you prefer showers straight out of the 1970s. I understand that there need to be inclusive travel options but I’m sure if this was our only option for an interconnecting room that this should have been communicated on booking.

Worst Experience

TripAdvisor rating 1.0/5

Vishal S TripAdvisor review

Don’t believe the good reviews. We visited during the New Year’s Eve. Though the reception area looks fancy,the rooms looked like a motel. Dirty carpets and dusty furniture. The housekeeping staff knocked at 7.30 in the morning for cleaning the room, and their excuse was the busy holiday season. Checking out the hotel was a nightmare. We went to clear our bills the night before check out and they said their systems were down,hence we could only pay the bill partially. In the morning we were manned by an Obnoxious Asian guy with no manners or efficiency. He was rude,arrogant and didn’t even have the decency to apologise and he took forever to check our account, even after knowing we have a flight to board. I believe,a hotel needs to hire pleasant employees,who are courteous and friendly.

Such thoughtful hosts

Customer review rating 4.5/5

Leah Couples - Confirmed reviews ALL

We shared that we had just celebrated our engagement and when getting there we had been upgraded to a harbour view and could check in slightly earlier. When we got to the room there was rose petals and then a knock on the door with some macaroons and champagne. All staff at every part which was check in, concierge and at the restaurant were lovely and so friendly. The only reason for a 9 is that the bathroom could be updated slightly and wasn’t the nicest and we would have loved some bath robes in the room.

The best employee Ricky

Customer review rating 4.0/5

Jiyeong Y. (. Families - Confirmed reviews ALL

I recently stayed at this hotel and the location and the view was great. However, in terms of the hotel condition, it was quite disappointed. The room was in bad condition, particularly the bathroom which left much to be desired. Additionally, the light with a stand wasn't working, making the room feel even more unpleasant. However, I must highlight the exceptional service provided by the hotel employee, Ricky, English and Korean speaking employee. Despite the issues with the room, Rickie's helpfulness and professionalism made a significant difference to my stay. His positive attitude and willingness to assist were truly commendable. He recommended some spots and restaurants/bakeries, and all were amazing. Also, he helped the issues of our room reservations. I must thank him in Korean. 리키님 안녕하세요! 저희 어머니, 아버지와 함께 머물렀던 윤지영입니다. 머무르는 동안 정말 감사드렸고 저희 가족끼리도 리키님 너무 감사한 분이라며 얘기를 참 많이 했네요. 특히 진저 타르트는 정말 인생 타르트였고, 좀 사다드리려했는데 정확한 출근 스케줄을 잘 몰라서 기회를 놓쳤네요. 리키님이 머나먼 타지에서 보여주셨던 친절과 따뜻함은 해외 생활을 하고 있는 저에게도 배워야겠다 싶었던 자세였고, 정말 잊지 못할 감사할 일이었습니다. 더더욱 건승하시고 정말 복 많이 받으시리라 생각됩니다. 언젠가 뵙게되면 저도 꼭 도와드리고 싶네요. 새해 복 많이 받으세요 :)

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Other web-users rate our hotel

  • 3,856 reviews 9/10 Location
  • 5,881 reviews 6.6/10 Room
  • 5,457 reviews 8.3/10 Service
  • 264 reviews 5/10 WiFi
  • 1,887 reviews 6/10 Cleanliness
  • 1,839 reviews 7.6/10 Food
  • 1,647 reviews 8.1/10 Breakfast
  • 1,151 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.