ibis Mainz City 2.5 stars

Customer review rating (ALL Rating) 4.5/5 1,166 reviews

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Description

Hotel extras

  • City center location, just 5 minutes' walk to the Rhine promenade - 328 yards (300 m) away

  • Highway connection 1.2 miles (2 km) away, train and bus station 328 yards (300 m) away

  • Hotel parking garage, 3 parking spaces for buses right next to the hotel

  • own underground car park, 3 bus parks in front of hotel, bicycle parking

  • 4 meeting rooms have A/C, natural light, no columns, and can be darkened

Our accommodation(s)

Hotel location

ibis Mainz City

Holzhofstrasse 2
55116 MAINZ
Germany

GPS:49.994691, 8.280523

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,166 reviews

Customer review rating 3.5/5

Linda L. Families - Confirmed reviews ALL

Great location, very clean. Wifi not working one day but was rectified.

Dear Linda L., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and cleanliness. We apologize for the inconvenience you experienced with the Wi-Fi and are glad it was resolved. Your comments are valuable to us. Best regards, Pascal Hauser, ibis Mainz city

Customer review rating 3.5/5

Peter D. N. Friends - Confirmed reviews ALL

Everything was there but nothing more

Dear Peter D. N., Thank you for your feedback. We strive to provide a comfortable experience, and I regret that we did not exceed your expectations during your stay. Your comments are valuable, and we will use them to enhance our offerings. Adam Redwan, ibis Mainz city

Customer review rating 3.5/5

Marcus L. Families - Confirmed reviews ALL

Good location in the old town, not far from the Romisches Theater train station with direct connections to Frankfurt Airport. Family room is good size with plenty of storage. Pillows were all lumpy though, due to the tumble drying. Had to get them changed but after a night without sleep.

Dear Marcus L., Thank you for your feedback regarding your recent stay. It is great to hear that you appreciated our location and the spacious family room. However, I apologize for the inconvenience you experienced with the pillows. We strive to maintain high standards for our bedding and your comments will be taken into consideration for future improvements. Sincerely, Adam Redwan, ibis Mainz city

Customer review rating 3.5/5

Saqib N. Business - Confirmed reviews ALL

Bedding is not comfortable. No kettle in the room for making green/black tea.

Dear Saqib N., Thank you for your feedback. I regret to hear that the bedding did not meet your comfort expectations and that there was no kettle available in your room. Your comments are valuable to us as we strive to enhance our guest experience. Pascal Hauser, ibis Mainz city

Customer review rating 5.0/5

Astrid H. Friends - Confirmed reviews ALL

It was wonderful !

Dear Astrid H., Thank you for your kind words regarding our staff and the service you received. I am pleased to hear that Julian was able to assist you with your taxi needs. I appreciate your feedback about the breakfast buffet, maybe you can explain us directly in which way our breakfast became worse; your comments will be taken into consideration as we continue to enhance our offerings. It is delightful to know that you enjoyed the mattress and overall service during your stay. Best regards, Pascal Hauser, ibis Mainz city

Other web-users rate our hotel

  • 663 reviews 9.5/10 Location
  • 689 reviews 6.4/10 Room
  • 573 reviews 8.5/10 Service
  • 17 reviews 7.4/10 WiFi
  • 404 reviews 4.5/10 Comfort
  • 369 reviews 7.3/10 Breakfast
  • 299 reviews 8.1/10 Cleanliness
  • 160 reviews 6/10 Value

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