Novotel Toronto Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 3,226 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, IP TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market, Union Station, Hockey Hall of Fame

  • Walking distance to Scotiabank Arena, Rogers Centre, CN Tower, Ripleys Aquar, Distillery Distr

Our accommodation(s)

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2 Toronto
Canada

GPS:43.646757, -79.374359

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE NICOLE

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,226 reviews

TripAdvisor Rating  4.4/5  667 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Gabriela V. Couples - Confirmed reviews ALL

First time at this location, just few minutes walk from my show ( came to see Neil Degrasse Tyson at the Meridian Hall) excellent spot for food, convenience store, everything just in walking distance, staff was amazing, was definitely the right choice for my anniversary gift, breakfast 5 stars, best one that I have in Toronto hotels.

Dear Gabriela V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.0/5

Melinda B. Couples - Confirmed reviews ALL

We stayed at the Novotel for one night going to see a show downtown. Super easy and walkable location from Union Station and to the show venue up Yonge Street. A short walk (10-15 min or so) to lots of options for food and entertainment. Check in was easy. Elevators require key card access which made the hotel feel secure. Delicious breakfast with kind and personable restaurant staff at Cafe Nicole.

Dear Melinda B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 5.0/5

Brenda E. Families - Confirmed reviews ALL

the location is perfect!!! the rooms are comfortable and clean

Dear Brenda E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 3.5/5

Lorraine A. A. Couples - Confirmed reviews ALL

It is a nice hotel. It’s in close proximity to Scotiabank arena. It would’ve been a perfect stay, but the lady at the reception is not so nice. I’m not sure if she’s just in a bad mood, but she is not giving a nice customer service experience.

Dear Lorraine A. A., Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the hotel and our convenient location near Scotiabank Arena. However, we are truly sorry to learn that your interaction at the reception did not reflect the welcoming service we strive to provide. Please be assured that your comments have been shared with our team, as this is not the level of service we aim to deliver. We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to offer you a much warmer experience on your next stay. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Jane Y. Business - Confirmed reviews ALL

Every interaction that I had with the staff was excellent. The front desk staff were pleasant, courteous and efficient. The restaurant staff were friendly and welcoming, in spite of being short-staffed on one of the days that I was there. The cleaning staff would always make eye contact, smile and say hello. I very much appreciated how nice everyone on stuff was to me.

Dear Jane Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

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Other web-users rate our hotel

  • 2,983 reviews 9.6/10 Location
  • 2,881 reviews 8.3/10 Room
  • 2,881 reviews 9.1/10 Service
  • 34 reviews 7.8/10 WiFi
  • 1,514 reviews 8.8/10 Cleanliness
  • 783 reviews 8.6/10 Breakfast
  • 628 reviews 8.8/10 Vibe
  • 345 reviews 8.3/10 Pool

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