Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.6/5 934 reviews

Best price
guarantee
Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
Novotel Zurich Airport Messe - Image 3
Novotel Zurich Airport Messe - Image 4
Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  934 reviews

TripAdvisor Rating  3.5/5  1,488 reviews

Nightmarish stay.

TripAdvisor rating 1.0/5

Abhishek R TripAdvisor review

One of my worst stays. - bad value for money (Almost $300 per night for a room which was worse than a basic bed and breakfast) - poorly laid linen - no toiletries - no service! (Even they try to find excuse for not keeping your left luggage for few hours) - extremely rude staff - no airport shuttle - construction work going on and the lift feels like a coffin! - when I have feedback - no intent to hear to listen. Will never stay in a Novotel. It looks they simply license their brand to anyone and have no quality control.

Dear Sir, Thank you for taking the time to share your feedback. We apologize for your stay not meeting all your expectations. We understand that the quality of the room and the amenities provided were not up to the mark, which is certainly not the standard we strive to achieve. We wish to assure you that guest comfort is our priority, and we are currently undergoing a full renovation to enhance our facilities and services. Moreover, we regret to hear that our staff did not deliver the courteous and professional service we are known for. We take your comments seriously and are addressing them with our team to ensure that we maintain our high standards of service. We are also sorry to hear about the inconvenience caused by the ongoing construction. Our aim is to improve our hotel without disrupting our guests' comfort, and we regret if this was not the case during your visit. While our airport shuttle services are available through an external partner, we apologize if this was not clearly communicated to you, and for any inconvenience you faced regarding luggage storage. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

great location, great make over

Customer review rating 5.0/5

Jw Solo - Confirmed reviews ALL

I had the honor to test the new rooms - really nice and modern design, definitely level up to the previous design.

Dear Mr W., Thank you very much for sharing your positive five star feedback! It brings us immense joy to hear that your stay was satisfying. We are delighted that you appreciated the new rooms and their modern design, reflecting our commitment to providing contemporary accommodations. It is wonderful that you recognized the upgrade from our previous design, signaling our ongoing efforts to enhance our guest experience. We look forward to seeing you again soon. Best regards, Monica Moya Amengual, Front office Manager

good stay, close to the office

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

clean room, decent breakfast, checkout a bit slow - took some time to get the company address on my invoice

Dear Mr P., Thank you for your feedback. We are delighted that you enjoyed the cleanliness of your room and our convenient location close to your office. Our team takes great pride in maintaining high standards of cleanliness and providing a location that facilitates the needs of our guests. However, we regret to hear that the checkout process did not meet your expectations. We understand how valuable your time is, particularly when traveling for business, and we sincerely apologize for any inconvenience caused. We will review this process to ensure a more efficient experience. Finally, we hope that you found our breakfast offerings to be satisfactory, as we strive to provide a variety of options to start the day right. Our proximity to both the Zurich Airport and the city center is highly appreciated by our guests, and we are glad that this was beneficial during your stay. We hope we will have the opportunity to see you again in the future. Best regards, Monica Moya Amengual, Front office Manager

Good location and excellent service

Customer review rating 5.0/5

Eric Families - Confirmed reviews ALL

The staff service is so good, best ever in the Accor group hotels that I have stayed. Location quite convenient and close to tram station and airport. Will come back definitely.

Dear Mr w., Thank you very much for sharing your positive five star feedback! It is heartening to hear that your stay with us met your expectations. We are thrilled that you found our team's service to be the best within the Accor group and that our convenient location near the tram station and airport contributed to a positive experience. It is wonderful that these aspects of your stay stood out and added to your overall comfort and convenience during your travels. We look forward to seeing you again soon. Best regards, Monica Moya Amengual, Front office Manager

Very noisy due to construction and unavailability of Gym/ Sauna

Customer review rating 2.5/5

Atif L. Families - Confirmed reviews ALL

Hotel, staff and location itself is good. However not a pleasant experience due to: - Unavailability of Gym and Sauna. It was not mentioned while doing the booking at front desk or online. This is not acceptable as customer should be well informed before making any decision or surprises. Also, in such cases customer should be refunded some portion of the money due to unavailability of services and inconvenience caused. - It was very noisy, starting 7:00-7:30 am in the morning due to construction. It felt like someone is hammering right on top of our room. - I would also suggest to add more variety in your breakfast menu specially for vegetarian people. Very limited choices (just bread and egg) and it was same menu for 5 days straight. Based on above, I would not recommend this to anyone until construction is completed and all the facilities are open. Regards, Atif

Dear Mr L., Thank you for your feedback. We are delighted that you found our hotel staff and the proximity to the tram station appreciable, ensuring convenient access to various points of interest within the city. However, we apologize for the inconvenience you faced during your stay. The renovation activities are a temporary measure aimed at enhancing our guests' future experiences at our establishment. We understand the disturbance caused by the noise and are looking into ways to minimize its impact on our guests. Additionally, we regret the temporary unavailability of our gym and sauna facilities due to these renovations and understand the disappointment this may have caused. Regarding the breakfast options, we acknowledge the need for a wider variety for our vegetarian guests and are reviewing our menu to incorporate more variety to cater to all dietary preferences. Nonetheless, we are pleased that the overall location of our hotel added value to your stay, with easy tram access directly connecting you to Zurich Airport and the city center. It is our hope that once our renovations are complete, we can provide a more comfortable and updated experience for all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Monica Moya Amengual, Front office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 617 reviews 8.9/10 Location
  • 891 reviews 3.9/10 Room
  • 715 reviews 6.8/10 Service
  • 17 reviews 8.1/10 WiFi
  • 467 reviews 2.5/10 Cleanliness
  • 354 reviews 4.1/10 Comfort
  • 279 reviews 2.5/10 Vibe
  • 259 reviews 5.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Glattpark

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.