Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.0/5 1,941 reviews

Novotel Athenes - Image 1
Novotel Athenes - Image 2
Novotel Athenes - Image 3
Novotel Athenes - Image 4

Description

Hotel extras

  • Rooftop pool with breathtaking 360° panoramic views of Athens and the Acropolis

  • Just 5 minutes' walk to the closest Metro Station and Free Shuttle Bus near Syntagma sq.

  • Indoor parking and fully equipped fitness center for your convenience

  • Onsite dining with a variety of Mediterranean and international cuisine

  • Congress hotel featuring 8 ergonomic meeting rooms (10620 sq.m.), hosting up to 1,300 guest

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

GPS:37.989586, 23.724928

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,941 reviews

Customer review rating 0.5/5

Davies-manifold Z. Friends - Confirmed reviews ALL

Dear Davies-Manifold Z., Thank you for bringing this serious matter to our attention. We sincerely apologize for the incident and fully understand how concerning and unsettling this must have been, especially during the night. We are very sorry that this happened and can assure you that guest safety and security are among our highest priorities. We have taken your feedback seriously and will review the circumstances with our front desk team to prevent anything similar from happening again. Thank you for reporting the incident to us, and we truly appreciate your understanding Kind regards, P.SIMINTZIS, Novotel Athens Team

Customer review rating 5.0/5

Michael M. Couples - Confirmed reviews ALL

Dear Michael M., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the quality of our hotel, our comfortable rooms and beds, as well as the great shower. It is also a pleasure to know that you appreciated our helpful staff and fantastic breakfast. Your kind comments are a great encouragement to our team. We look forward to welcoming you back for another enjoyable stay. Kind regards, P.SIMINTZIS, Novotel Athens Team

Customer review rating 3.5/5

Viktoria T. Families - Confirmed reviews ALL

Dear Viktoria T., Thank you for your feedback. We are sorry that some aspects of your stay did not meet your expectations. We regret that you did not feel comfortable with the surrounding area and apologize for the inconvenience regarding your bed linen request and the confusion with your reservations. Your comments have been shared with the relevant teams for improvement. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, P.SIMINTZIS, Novotel Athens Team

Customer review rating 1.5/5

Peter L. Families - Confirmed reviews ALL

Dear Peter L., Thank you for taking the time to share such detailed feedback. We are sincerely sorry to hear that your stay did not meet your expectations, particularly as a valued Accor Platinum member and a frequent Novotel guest. We regret the concerns you experienced regarding pet-friendly rooms and the unpleasant smell in both your rooms and the hallways. We understand your point, especially coming from a pet owner, and we will share your comments with our housekeeping and management teams to review how we can better manage this aspect. We are also sorry that the location and shuttle service did not provide the level of convenience and comfort you expected. We appreciate your feedback regarding the shuttle frequency and will take this into consideration. Your comments regarding the hotel photography and the quality and value of the food and beverages are also duly noted. We are disappointed that these aspects fell short of your expectations. On a positive note, we are pleased that you enjoyed our breakfast and truly appreciate you highlighting it. We value your loyalty to Accor and regret that we did not deliver the experience you have come to expect from the brand. Your feedback is important to us and will help us identify areas where improvements are needed. Kind regards, P.SIMINTZIS, Novotel Athens Team

Customer review rating 2.5/5

Eren K. Couples - Confirmed reviews ALL

Dear Eren K., Thank you for sharing your feedback. We are sorry that your experience did not fully meet your expectations. We appreciate your comments regarding the shuttle service, cleanliness and the service provided by some members of our team. Your feedback has been shared with the relevant departments for further review and improvement. We also regret that you did not feel comfortable with the surrounding area and understand your concerns. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, P.SIMINTZIS, Novotel Athens Team

Other web-users rate our hotel

  • 1,067 reviews 5.7/10 Location
  • 1,486 reviews 5.3/10 Room
  • 1,316 reviews 7.6/10 Service
  • 59 reviews 3.5/10 WiFi
  • 774 reviews 8/10 Breakfast
  • 653 reviews 4.2/10 Cleanliness
  • 627 reviews 3.9/10 Comfort
  • 425 reviews 4.4/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Athens Hotels