Mercure Grenoble Centre Alpotel Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 615 reviews

Mercure Grenoble Centre Alpotel Hotel - Image 1
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Mercure Grenoble Centre Alpotel Hotel - Image 4

Description

Hotel extras

  • Hotel renovated in 2022

  • Less than a 10-minute walk from the city center, close to public transport

  • 2,906 sq.ft. of modular rooms for your seminars

  • Bar and restaurant with a cheese ripening cloche and a raclette menu

  • Cinema lounge

Our accommodation(s)

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Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000 GRENOBLE
France

GPS:45.183239, 5.729746

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

A l'Epicerie Grenoble

From Monday to Friday, enjoy our restaurant A l'Epicerie Foodtime by Aix&terra, with its modern and design setting. Come and savor the taste of bistronomy.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  615 reviews

TripAdvisor Rating  4.0/5  461 reviews

Certificate of excellence 2024

Cold

Customer review rating 1.5/5

Finn Families - 6/ 1/2025 Confirmed reviews ALL

Dear ELISENDA C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We did have a heating problem during your stay, which will be resolved as soon as possible. The second set of towels were in the drawer in the closet. As for breakfast, you can rest assured that we'll be taking the necessary steps with our teams to ensure that this doesn't happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé Nogales Front Desk Manager

Well located, had a good stay.

Customer review rating 5.0/5

Sudeep P. Business - 21/10/2024 Confirmed reviews ALL

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your request, we do have an open space area on the 1st floor where you can work quietly while on a business trip. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine Baron Adjointe de Direction

good stay

Customer review rating 3.5/5

Anonymous Business - 21/10/2024 Confirmed reviews ALL

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine Baron Adjointe de Direction

Customer Service Very Good - room conditions quesionable

Customer review rating 2.0/5

Kevin Q. Business - 5/ 10/2024 Confirmed reviews ALL

Dear KEVIN Q., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We called in a company specializing in disinfection, and after analyzing the room no bedbugs were found, only mosquitoes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé Nogales Front Desk Manager

OK

Customer review rating 1.5/5

Anonymous Solo - 28/ 9/2024 Confirmed reviews ALL

Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, following customer complaints last week about the cold in the rooms and the weather forecast, we switched to heating. As our system is not reversible, we have to choose between heating and air conditioning. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé Nogales Front Desk Manager

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Other web-users rate our hotel

  • 170 reviews 6.8/10 Location
  • 385 reviews 5/10 Room
  • 326 reviews 9.2/10 Service
  • 237 reviews 4.3/10 Comfort
  • 149 reviews 8.1/10 Breakfast
  • 96 reviews 7.3/10 Cleanliness
  • 50 reviews 3.5/10 Value

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