Dear Solene, Thank you for writing a review. We are delighted that you found our hotel offered great value and that you enjoyed the comfortable atmosphere during your family stay. Our reception room also made a nice impression, and we are glad you appreciated the ease of booking through all.com. However, we regret that the breakfast pricing felt too high for you. We strive to offer a varied buffet with fresh, quality ingredients, and we take your feedback into consideration. Please note that we also offer a "Small breakfast" for guests who prefer a smaller more budget friendly option. We do hope to have the opportunity to welcome you back in the future. Best regards, Jill Brouwers, Customer Service

Dear Ludovic C., Thank you for sharing such a valuable review. We are glad that you had an enjoyable stay overall and that our hotel met your needs during your business trip. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that you were disturbed by outside sounds, and we understand how important a peaceful environment is after a long day. Our team is always available to help find a quieter room whenever possible. We hope you managed to take advantage of our central location, close to Tilburg city centre and attractions like De Efteling and Beekse Bergen. We hope to welcome you back for an improved experience in the future. Best wishes, Jill Brouwers, Customer Service

Dear Pierre, We really appreciate this positive review of your recent visit. We are delighted that you found your room comfortable, modern, and enjoyable. Our team takes pride in offering a quality fitness room, and it is great to know you appreciated having a genuine space to work out. We are also glad the breakfast met your expectations and gave you a great start to the day. We would be delighted to welcome you back on another occasion. All the best, Customer Service

Dear Esther B., Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay did not meet your expectations, particularly regarding the service and your dining experience in our restaurant. This is certainly not the level of hospitality and quality we aim to provide. We have tried to contact you by phone to personally discuss your experience, but unfortunately we were unable to reach you. We would very much appreciate the opportunity to speak with you directly, better understand what happened, and address your concerns. Could you kindly let us know when would be a convenient time for us to call you? We sincerely apologize for the inconvenience and look forward to hearing from you. Best regards, Customer Service

Cher Florent, Nous sommes ravis que vous ayez trouvé notre hôtel pratique, propre et silencieux pour votre séjour professionnel. Cependant, nous regrettons que le check-in automatique ne vous ait pas semblé simple. Notre réception est ouverte 24h/24 et notre équipe se tient toujours à votre disposition pour vous accompagner lors de cette étape. Néanmoins, nous sommes heureux que votre séjour se soit bien déroulé dans l’ensemble et que vous ayez pu profiter du confort et du calme de notre établissement. Nous espérons avoir l’opportunité de vous recevoir à nouveau. Bien à vous, Jill Brouwers, Customer Service

Chère Laura, Merci de partager vos impressions avec nous. Nous sommes ravis que vous ayez apprécié le confort et l’atmosphère de votre chambre, ainsi que la modernité de notre établissement récemment rénové. Cependant, nous regrettons que votre parcours de réservation n’ait pas été à la hauteur de vos attentes. Nous prenons votre remarque en considération. Enfin, nous sommes touchés par vos mots sur l’accueil que notre équipe vous a réservé. Cela nous encourage à continuer dans cette voie. Nous espérons avoir l’opportunité de vous revoir pour un bien meilleur sentiment. Bien à vous, Jill Brouwers, Customer Service

Dear Angelioue L., Thank you for your lovely review! We’re delighted to hear that you appreciated the cleanliness of your room and enjoyed our varied breakfast. We hope to welcome you back for another pleasant stay! Kind regards, Jill Brouwers, Customer Service

DearJordan G., Thank you for taking the time to let us know about this. We’re very sorry to hear about the confusion with your reservation and the fact that both amounts appear to have been charged. We completely understand how frustrating and concerning this must have been, especially after being told at reception that the original booking had been cancelled. We would really like to look into this properly for you. Could you please contact us at se… and include your booking details and, if possible, the information regarding both transactions? This will allow our team to investigate what happened and assist you as quickly as possible. Our apologies again for the inconvenience and uncertainty this situation has caused. Kind regards, Jill Brouwers, Customer Service

Chère Lorie, Merci pour ces commentaires constructifs. Aujourd’hui, nous avons acquis une certaine expérience en matière de correspondance internationale, selon notre attention. Nous sommes désolés que le stationnement vous ait causé des désagréments. Un membre du personnel est toujours présent, même le soir et la nuit, pour vous aider. Si vous rencontrez le moindre problème lors de votre prochain séjour, n’hésitez pas à nous appeler afin que nous puissions intervenir immédiatement et vous apporter notre aide. J’ai hâte de vous revoir pour une expérience irréprochable. Jill Brouwers, Customer Service

Cher Christophe, Nous vous remercions pour votre commentaire. C’est un plaisir de savoir que votre séjour chez nous a répondu à vos attentes. Nous sommes particulièrement heureux que toute la famille ait apprécié le confort de nos lits Sweet Bed®, conçus pour des nuits reposantes après les aventures au parc Efteling. La satisfaction de nos hôtes reste notre priorité absolue. Concernant les équipements de la chambre, nous prenons bonne note de votre remarque. Notre équipe reste à disposition pour étudier les possibilités d’amélioration tout en respectant notre concept d’hôtellerie accessible. Ravi également que notre emplacement central vous ait permis de découvrir facilement Amsterdam et Kinderdijk. Notre situation privilégiée près des axes routiers facilite en effet les escapades touristiques en famille. Ce serait une joie de vous revoir parmi nous. Bien à vous, Jill Brouwers, Customer Service

Dear Ms. K., Thank you very much for your wonderful review. We are delighted to hear that you had such a comfortable and enjoyable stay with us. It is especially rewarding to know that you appreciated the cleanliness and comfort of your room, the peaceful atmosphere of the hotel, and the convenience of our restaurant. Your kind words about our team mean a great deal to us. Providing friendly, efficient service with a smile is exactly what we strive for, and we are thrilled to hear that all of our colleagues contributed positively to your experience. We are also pleased that you found the self-check-in process easy to use and that every aspect of your stay met your expectations. Thank you once again for your recommendation and for choosing ibis Tilburg. We hope to have the pleasure of welcoming you back during your next visit. Ganna El Khatib, Customer Service

Dear Sylvie, Thank you for your kind review! We’re delighted to hear that you enjoyed your clean and spacious room and received a warm welcome from our team. We hope to welcome you back again soon! Kind regards, Francisco, Customer Service

Dear Alain, Thank you for your kind feedback. We’re glad you like the new style of the hotel and appreciate your kind words about our team. We hope to welcome you again soon in our fully renewed hotel! Kind regards, Francisco, Customer Service

Dear Esteban, Thank you very much for your wonderful and detailed feedback. We’re delighted to hear you enjoyed your stay, from the comfortable and bright room to the restaurant, breakfast, and the overall facilities. It’s also great to know you appreciated the TV options, parking, and our team’s efforts in communication and service. Our staff members will be very happy to read your kind words. We truly value your feedback and hope to welcome you again in the future in our fully renewed hotel! Kind regards, Francisco, Customer Service

Dear Florine, Thank you very much for your wonderful review and perfect scores. We are delighted to read that you enjoyed your stay with us and appreciated the spacious and clean room, the breakfast area, and the small in-room extras such as the kettle and coffee pads. Your kind words regarding our reception team are especially appreciated and will certainly be shared with the colleague involved. We truly look forward to welcoming you back in the future. Jill Brouwers, Customer Service

Dear Mohamed, Thank you for this high rating. We are delighted to hear your family felt welcomed by our team during your stay. Their dedication to creating a warm atmosphere is something we take great pride in. We look forward in welcoming you back soon! Jill Brouwers, Customer Service