ibis Styles Rotterdam Ahoy 3,5 étoiles

Dear Myriam, We would like to thank you for this review about your recent experience in our hotel. It's fantastic to know that your time with us was enjoyable. We're thrilled that our team's professionalism made a great impression on you, and we pride ourselves on delivering exceptional service. We hear your comments regarding the room temperature and understand that comfort is key. Our climate control system is designed for individual preferences, and we apologize if it did not provide the warmth you expected. We will look into this matter to ensure our guests' comfort. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Paul Dirksen, General Manager

Dear Véronique, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you enjoyed our modern decoration and the comfort of our rooms. It's wonderful to hear that our breakfast buffet was to your liking, and we're delighted that our Italian restaurant, Giacobbe, provided you with a delightful dining experience. Nonetheless, we understand that every part of your stay is crucial for a memorable experience, and we regret to hear that the need for reservations and the parking fee came as a surprise. We strive to be transparent with our services and fees, and we will review our communication to ensure that all information is clear and accessible. We also apologize if our reception team fell short in making you feel welcomed with warmth and smiles; this is not the impression we wish to leave our guests with. Finally, the proximity of our hotel to the Rotterdam AHOY is indeed one of our key highlights, and we're glad to know it was beneficial for your stay during the ABN AMRO tournament. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Paul Dirksen, General Manager

Dear A., Thank you very much for your kind review. It's fantastic to hear that your visit to ibis Styles Rotterdam Ahoy was such a hit! We're thrilled that you appreciated the warm welcome from our team, particularly Artie, and the multilingual assistance she provided. It's also wonderful to know that our Italian restaurant Giacobbe, serving authentic sourdough pizzas and Italian salumeria, delighted your taste buds along with our varied breakfast offerings. Our colorful and meticulously detailed decor, complemented by the splendid views from your room, are designed to create a relaxing oasis for our guests. Your recognition of the impeccable cleanliness and the hard work of our housekeeping team is much appreciated. It would be a pleasure to welcome you back. Best wishes, Paul Dirksen, General Manager

Dear Philippe, Thank you for taking the time to share your review. We're thrilled that you had a wonderful stay at ibis Styles Rotterdam Ahoy. We're so pleased that you found our team to be friendly and welcoming. Our staff is dedicated to providing a warm and inviting atmosphere for all our guests. However, we apologize for the unexpected visitor you encountered in our restaurant. We appreciate you bringing this to our attention, and please know we are looking into this matter. Nonetheless, we hope the overall comfort and modernity of our hotel contributed to a pleasant experience during your visit to Rotterdam. We hope we will have the opportunity to see you again in the future. Best regards, Paul Dirksen, General Manager

Dear Nouara, Thank you very much for your kind review. It's fantastic to hear you had such an enjoyable stay at ibis Styles Rotterdam Ahoy. We're thrilled that you found our location convenient, just a stone's throw away from the metro connecting you to the heart of Rotterdam. It's also great to know that our team's warm welcome added to the charm of your visit, and that you could start each day on the right foot with our delectable breakfast offerings. It would be a pleasure to welcome you back. Best wishes, Paul Dirksen, General Manager