Mercure São Paulo Grand Plaza Paulista 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 369 comentários

Extras do hotel

  • A sala de eventos com capacidade para 36 pessoas

  • 15 minutos de carro até a Praça da Sé

  • 3 minutos de carro até a estação de Metrô Brigadeiro

  • 6 minutos de carro até o hospital Beneficência Portuguesa

  • 13 minutos de carro até o Aeroporto de São Paulo - Congonhas

Hotel ALLSAFE. Aprovado

Nossas acomodações

Apartamento Standard de 30m² com varanda e banheira de imersão. Possui 1 cama de casal queen size ou 2 camas de solteiro, ar condicionado, telefone, cofre eletrônico, piso frio, televisão, conexão Wifi, mesa de trabalho, minibar e secador de cabelo.

Localização do hotel

Mercure São Paulo Grand Plaza Paulista

Rua Leoncio De Carvalho, 201, 201
04003010 SAO PAULO

GPS:-23.5719299, -46.6468037

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


O restaurante está localizado no mezanino, em um ambiente aconchegante e sofisticado. O cardápio é especializado em cozinha internacional e servido à la carte e oferece o serviço de buffet de acordo com a solicitação do cliente.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  369 comentários

Classificação no TripAdvisor  4.0/5  988 comentários

Great location but average hotel

Classificação TripAdvisor 3.0/5

Jack02 Solo travel - Avaliação certificada TripAdvisor

Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.

Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager

Disappointing in some areas

Classificação TripAdvisor 3.0/5

fredflyer16 Couples - Avaliação certificada TripAdvisor

WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.

Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager

Recommend, but a bit disappointed

Classificação TripAdvisor 4.0/5

MarkMtravels Couples - Avaliação certificada TripAdvisor

The location and amenities were good. I think the services (meals, cleaning, etc) were average and I was a bit disappointed with the room. I thought it would be larger based on the description. The breakfast was good, though its not always included in the room rate

Dear Mark, Thank you so much for evaluating us. We are very happy that you enjoyed a great stay. Your comments are very welcome. It is comments like this that serve as an encouragement for improvements and engagement of our team. I hope you return back soon. Cordially. Fernanda Gomes de Oliveira General Manager Mercure SP Grand Plaza Paulista

Great business hotel !

Classificação TripAdvisor 4.0/5

alinedeap Negócios - Avaliação certificada TripAdvisor

Great hotel in the heart of São Paulo. Fantastic front office team the two gentleman who were working during my stay were extremely kind and helpful at all times! Made the stay super easy abs pleasant! I will be back ! Easy access to the best restaurants and the famous Avenida paulista Aline

Hi Aline, Thank you so much for taking the time to evaluate us and share with other guests about your stay at the Mercure São Paulo Grand Plaza Paulista hotel. It is always a pleasure to receive positive impressions, our team will be happy with your words. Your feedback is an encouragement for us to continue to improve the quality of our services and our team will be delighted with your compliments. Thanks again for letting us know about your experience, it was a pleasure having you with us. Sincerely, Fernanda Gomes de Oliveira General manager Mercure SP Grand Plaza Paulista

Friendly and nice place to stay

Classificação TripAdvisor 4.0/5

Lymori888 Família - Avaliação certificada TripAdvisor

Since April 2019 I always stay at Mercure Grand Plaza Paulista. Location is convenient, few steps from Paulista Avenue. Also walking distance from Patio Paulista Mall. The staff are helpful and friendly. Breakfast is very good, assortment wise and quality of the goods. Rooms are ok and very clean. A very nice place to stay in São Paulo, makes me feel like i am at home

We thank you for your comments and impressions regarding your stay at the Mercure Grand Plaza Paulista. It is always a pleasure to receive positive impressions. Your feedback encourages us to continue to improve the quality of our services. I clarify that I have carefully analyzed all the questionnaires answered, so that I can take assertive actions to improve our services with the guests. Thanks again for letting us know about your experience. Sincerely, Fernanda Gomes General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 317 comentários 9.4/10 Localização
  • 521 comentários 5.4/10 Quarto
  • 417 comentários 6.7/10 Serviço
  • 69 comentários 1.6/10 Wifi
  • 308 comentários 5.6/10 Café da manhã
  • 170 comentários 1.4/10 Atmosfera
  • 166 comentários 5.5/10 Limpeza
  • 110 comentários 3.4/10 Comida

Com a tecnologia Trustyou

Todos os nossos hotéis em Sao Paulo