Mercure Hotel Berlin City West 4 stars

Customer review rating (ALL Rating) 3.8/5 674 reviews

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Mercure Hotel Berlin City West - Image 1
Mercure Hotel Berlin City West - Image 2
Mercure Hotel Berlin City West - Image 3
Mercure Hotel Berlin City West - Image 4
Ohmstrasse 4-6, 13629 BERLIN, Germany

Description

Hotel extras

  • 119 comfortable rooms

  • 8 modern, ground-level work meeting and event rooms with natural light

  • Kukime Lobby Shop offering chilled drinks, specialty coffees, snacks, and ice cream

  • Beautiful quiet terrace with outdoor pool

  • Easy access to public transport, BER airport and to the motorway

Our accommodation(s)

Hotel location

Mercure Hotel Berlin City West

Ohmstrasse 4-6
13629 BERLIN
Germany

GPS:52.536032, 13.273297

Telephone
Fax +49 30 3819403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

WEINLOUNGE

Please note that our restaurant is currently closed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  674 reviews

TripAdvisor Rating  4.0/5  697 reviews

Certificate of excellence 2024

location is perfect if you work for Siemens-Energy

Customer review rating 4.0/5

L S. Business - Confirmed reviews ALL

would appreciate a daily bed -make-up. - it makes it so much nicer to come back from work in the evening!

Dear Lothar, thanks a lot for your fair comment. The interval of room cleaning has been changed to every 2 days. Of course, the rooms can also be cleaned daily on request. According to the instructions, all guests are charged upon arrival. The employees act accordingly. We hope we see us again next time. #We wish you all the best. Best wishes from Berlin

Stinky room

Customer review rating 1.0/5

Mikolaj Friends - Confirmed reviews ALL

The stay at this hotel was rather uneventful. I know it's Mercure and I know what the standards are so I don't expect 5 stars, but this hotel just wasn't well maintained. The room was rubbish, the lift the first night didn't work (ok you can say breakdown so I understand), the wifi in the room didn't work either. There may not have been a fungus on the bathroom curtain but it is not very hygienic. Later still friends could not enter the room. Even the receptionist who came to help us had a problem entering and had to go back under the door to enter the room.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry that you were not satisfied with our hotel. We would like to apologize for any inconvenience caused. Of course, our management is up to date. A renovation of the older rooms is being planned. Unfortunately, an exact date has not yet been set. We all hope that this will be implemented soon. We wish you all the best. Best regards Astrid Schaffer

Good little hotel

Customer review rating 4.0/5

Julie S. Families - Confirmed reviews ALL

Good little hotel, although a bit ourworn - nice pool and cozy pool area area and good breakfast. The deluxe room on 6th floor was nice with a small balcony - though fony smell in the bathroom. Good beds. A bit away from center, but with good connection with U-bahn and lots of restaurants in the area

Dear Julie, thanks a lot for your comment. We wish you all the best. See you next time again. Best regards

good stay, convenient for travellers

Customer review rating 4.5/5

Eva Families - Confirmed reviews ALL

comfortable rooms, nice reception, good selection of basic shops and restaurants (we can recommend Il ducato around the corner for Italian, there is also REWE) parking on the street free on the weekend / overnight

Dear Ewa, thanks a lot for the very good comment. #We hope we see us next time again. best wishes from berlin :-)

Good hotel in a good location

Customer review rating 4.0/5

Finbar L. Solo - Confirmed reviews ALL

Good hotel with friendly staff. The breakfast was really good as was the freshness of the small pool during the hot days. Located just around the corner from the U-Bahn, there are plenty of places to eat in the area.

Dear Finbar, thanks a lot for your very good comment. We hope we see us next time again. Best regards from berlin

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Other web-users rate our hotel

  • 582 reviews 8.6/10 Location
  • 989 reviews 4.2/10 Room
  • 763 reviews 8.5/10 Service
  • 47 reviews 4.3/10 WiFi
  • 527 reviews 3.2/10 Cleanliness
  • 468 reviews 8.1/10 Breakfast
  • 406 reviews 4.3/10 Comfort
  • 337 reviews 2.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.