Novotel Antwerpen 3 stars

Customer review rating (ALL Rating) 3.8/5 482 reviews

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Luithagen Haven 6, 2030 Antwerp, Belgium

Description

ALLSAFE approved hotel

Hotel extras

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

Our accommodation(s)

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Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 Antwerp
Belgium

GPS:51.267251, 4.400705

Telephone
Fax +32 3 541 70 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Foodsquare Bar & Brasserie

Bar & Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  482 reviews

TripAdvisor Rating  3.5/5  725 reviews

Pleasent stay

Customer review rating 4.5/5

Mikolaj Families - Confirmed reviews ALL

This was our second stay here. Very pleasent experience. Warm reception and nice room.

Dear Mikolaj, Thank you for taking the time to provide your feedback. We are delighted to hear that you had a pleasant stay with us for the second time. It is great to know that our warm reception and comfortable rooms contributed to your satisfaction. We appreciate your kind words about our check-in staff and will pass on your compliments. Regarding your comment about the loyalty program, we would like to mention that as a Classic member, you can enjoy exclusive benefits such as a 10% discount on direct bookings. We are always working on improving our loyalty program to provide more value to our guests, and we appreciate your feedback. It would be a pleasure to welcome you again. Best wishes,

Comfortable Overnight.

Customer review rating 4.5/5

Patrick V. Couples - Confirmed reviews ALL

Positive experience. Clean rooms. All you need is available. Bar service with a smile. Food, dinner and breakfast, good and plenty. Hotel recommended for short stay.

Dear Patrick, Thank you for your kind feedback. We are delighted to know that you found our rooms clean and well-equipped with everything you needed. Our team takes pride in providing a welcoming and friendly service, and we are pleased to hear that you enjoyed the bar service with a smile. It's great to hear that you found our food, both dinner and breakfast, to be good and plentiful. We strive to offer a healthy and balanced menu in a friendly and relaxed atmosphere. Thank you for recommending our hotel for a short stay. We hope to see you again in the future. Kind regards,

Customer review rating 0.5/5

F. M. Families - Confirmed reviews ALL

This is the worst hotel i stayed on my entire life, I had to cut my holiday short to return to UK. The noise around the hotel, people smoking is unbelievable. I stayed at Novotel Lille Noyelles - it was far better

Dear F., We thank you for taking the time to send us your feedback. We are sorry to hear that your experience at our hotel did not meet your expectations. We understand that noise and the presence of smokers around the hotel can be disruptive, and we apologize for any inconvenience this may have caused. Our hotel is a non-smoking property, and we strive to maintain a comfortable environment for all our guests. Regarding the toilet issue you mentioned, we would like to inform you that we have different room types available, including rooms with walk-in showers for guests with mobility concerns. We encourage our guests to reach out to our 24/7 reception staff for any assistance or room preferences they may have during their stay. We hope to be able to welcome you back on a return visit for an improved experience. Best regards,

It was ok

Customer review rating 3.5/5

Jen Z. Families - Confirmed reviews ALL

The beds were comfortable and the pillows were great, breakfast was lovely. We had no hot water In the morning for a shower, the parking area had a strong smell of sewage, the dinner options were very limited and overpriced, we ended up going to a MacDonalds down the road for dinner.

Dear Jennifer, thank you for taking the time to share your experience with us. We are glad to hear that you found our beds comfortable and enjoyed the pillows, as well as our lovely breakfast. We apologize for the inconvenience you experienced with the hot water and the odour in the parking area. We assure you that we will look into these issues to prevent them from happening in the future. Regarding the dinner options, we appreciate your feedback and will take it into consideration for future improvements. We also apologize for any confusion regarding the pillows on the second bed for your children; our reception is available 24/7 to assist with any requests. Lastly, we appreciate your comment about the stain on the staircase and will address it with our housekeeping team. We hope to have the opportunity to welcome you and your family back for a more enjoyable stay in the future. Kind regards, Marc Martens, General Manager

WellLocated

Customer review rating 4.5/5

Antonia A. Business - Confirmed reviews ALL

Good stay, Tesla supercharger available as well as connecting rooms

Dear Antonia A., Thank you for taking the time to give us feedback about your recent stay. We are glad to hear that you appreciated our convenient location and the availability of Tesla superchargers. It's great to know that our connecting rooms were suitable for your needs. We apologize for any inconvenience you experienced with the bathroom and the additional cost for breakfast. We strive to provide a comfortable stay for our guests, and your feedback helps us improve. Regarding the amenities, we do offer a variety of services and facilities, such as a fitness room, outdoor pool, and a restaurant. For breakfast, we provide a wide selection of options in our buffet, including gluten-free choices. We hope you'll consider trying our breakfast during your next visit. As for the internet connection, we are always ready to assist our guests in case of any issues, and we appreciate your feedback on this matter. We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards, Marc Martens, General Manager

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Other web-users rate our hotel

  • 385 reviews 7.4/10 Location
  • 992 reviews 5/10 Room
  • 680 reviews 7.3/10 Service
  • 50 reviews 5.1/10 WiFi
  • 497 reviews 3.5/10 Cleanliness
  • 379 reviews 6.5/10 Breakfast
  • 275 reviews 3.9/10 Vibe
  • 247 reviews 5.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.