Fairmont Resort Blue Mountains - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.1/5 5,127 reviews

Fairmont Resort Blue Mountains - MGallery Collection - Image 1
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Description

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa & Wellness Centre in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to the historic Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains - MGallery Collection

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  5,127 reviews

TripAdvisor Rating  4.0/5  3,427 reviews

The location and outlook were great

Customer review rating 4.0/5

Maslada N. Families - Confirmed reviews ALL

Hotel was in a fantastic location - however it's very dated and needs a major rehab in terms of the internal decor. The room is big, just a little old. We love the food at the Embers Grill restaurant, it’s strongly recommended!

Dear Maslada, Thank you so much for taking the time to share your feedback about your recent stay at Fairmont Resort Blue Mountains. We’re delighted to hear that you enjoyed our fantastic location and the beautiful outlook, as well as your experience at Embers Grill. Your kind words about the food will be shared with our culinary team—they will be thrilled to hear you loved it! We truly value your comments regarding the resort's design and decor. Please know that your feedback has been noted, and we are continually exploring ways to enhance the guest experience through renovations and updates. Your input is invaluable to helping us improve and ensure every guest has a comfortable and memorable stay. We hope to have the pleasure of welcoming you back in the near future for another relaxing escape. Warm regards, Guest Relations Team Fairmont Resort Blue Mountains

Room

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I loved the fairmont. However the room I was in had cobwebs all over the bottom of the window and so I could not open the window. Bugs came in. I did not have a desk lamp like other rooms or Netflix. The staff were great as was the wellness center.

Dear Cathy, Thank you for sharing your feedback following your recent stay at Fairmont Resort Blue Mountains – MGallery Collection. We’re delighted to hear you enjoyed the wellness center and the service provided by our team. However, I’m sorry to learn that your room did not meet your expectations in certain areas. I appreciate you highlighting the cobwebs by the window and the issue with bugs. We strive to ensure all rooms are maintained to the highest standard, and we’ll address this with our housekeeping team to prevent any recurrence. I also understand your concerns regarding the missing desk lamp, the Wi-Fi speed, and the carpet bulge – these are valuable points that we will certainly review to improve the overall guest experience. Your feedback about the bar’s value for money and the level of recognition for ALL members is also noted. We will continue to look for ways to enhance our guests' experiences, especially for our loyal members like yourself. Thank you again for taking the time to share your thoughts. We hope to welcome you back to the Fairmont Resort soon for an even better stay. Kind regards, Chamarie Rambukkana Fairmont Resort Blue Mountains – MGallery Collection

Well Located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The rooms are clean and quite basic

Dear Heinz, Thank you for your kind words regarding our location and the cleanliness of our rooms. We appreciate your feedback and hope to provide you with an even more enhanced experience in the future. Best regards, Guest Relations Team

Nice location

Customer review rating 4.5/5

Alan C. Couples - Confirmed reviews ALL

Stayed two nights room was large comfortable and had a nice outlook

Dear Alan C., Thank you for taking the time to share your kind feedback from your recent stay with us. We are delighted to hear that you enjoyed our location and found your room comfortable with a pleasant outlook. We appreciate your feedback regarding the internet and the cleanliness of the bedside tables, and rest assured that we will pass your feedback on to the right department to continuously improve the quality of our services. We look forward to welcoming you back to the Fairmont Resort for another enjoyable stay. Best regards, Guest Relations Team Fairmont Resort Blue Mountains, MGallery

Chill stay

Customer review rating 4.0/5

Winston Couples - Confirmed reviews ALL

It is chill every time stay in the hotel and enjoy blue mountain's vibe. The sound insulation can be slightly better improved if possible.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Desk

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Other web-users rate our hotel

  • 1,528 reviews 8.2/10 Location
  • 2,806 reviews 6.1/10 Room
  • 3,036 reviews 7.7/10 Service
  • 30 reviews 5.3/10 WiFi
  • 1,730 reviews 5.3/10 Food
  • 1,005 reviews 5.7/10 Comfort
  • 841 reviews 3.9/10 Cleanliness
  • 727 reviews 7/10 Breakfast

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