Fairmont Resort Blue Mountains - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.1/5 4,656 reviews

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Fairmont Resort Blue Mountains - MGallery Collection - Image 1
Fairmont Resort Blue Mountains - MGallery Collection - Image 2
Fairmont Resort Blue Mountains - MGallery Collection - Image 3
Fairmont Resort Blue Mountains - MGallery Collection - Image 4
1 Sublime Point Road, 2780 LEURA, Australia

Description

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa & Wellness Centre in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to the historic Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains - MGallery Collection

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Telephone
Fax +61 2 4785 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  4,656 reviews

TripAdvisor Rating  3.9/5  3,482 reviews

Disappointed

TripAdvisor rating 1.0/5

Jonathan C Couples - TripAdvisor review

Resort is in dire need of renovation/maintenance. Lifts, rooms, bathrooms, balconies all dirty and substandard condition. Reception informed me that the site became a hotel in 1989. It is clear nothing has been renovated since. Very disappointed.

Thank you for your review, I am sorry you were disappointed and we let you down. T

Disappointing Fairmont experience

TripAdvisor rating 2.0/5

tootrue TripAdvisor review

We have stayed in many Fairmont properties around the world and have always expected a high level of quality from them. Sadly, this property was anything but. The decor was tired and old, the staff well the ones you could find couldn't be bothered helping. The bar staff couldn't figure out what was a beer or a cider. The meal in the the ONLY restaurant that was open took 1.5 hrs. to come and then they put the wrong tables bill onto our room account. The hotel shop and whiskey bar were all closed and only open on the weekends. If you also staying here to be able to see the Blue Mountains from your room, best you ask before arriving as there are only a very small number of rooms that actually have a view. For the cost per night, I would save your money and go anywhere but here.

Thank you for your review, we will continually work hard to improve our service.

Customer review rating 5.0/5

Philip M. Couples - Confirmed reviews ALL

Everything was excellent – location facilities quality of the room, concierge, and the food. Reasonable price for everything.

Dear Philip M., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our location, facilities, and dining options. Your appreciation of our services motivates our team to continue delivering exceptional experiences. Best regards, Ken Tran Front Office Manager Fairmont Resort Blue Mountains by MGallery Collection

Customer review rating 4.5/5

Lyn F. Couples - Confirmed reviews ALL

friendly staff and great views

Dear Lyn, Thank you for your kind words regarding our friendly staff and the beautiful views at Fairmont Resort Blue Mountains. We are delighted to hear that you enjoyed your stay and appreciate your feedback. Sincerely, Ken Tran Front Office Manager Fairmont Resort Blue Mountains by MGallery Collection

Customer review rating 4.5/5

Richard G. Couples - Confirmed reviews ALL

Relaxing and well located to visit the surrounding areas.

Hi, Thank you for your kind feedback, we hope to see you again soon.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,473 reviews 8.3/10 Location
  • 2,779 reviews 6/10 Room
  • 2,958 reviews 7.8/10 Service
  • 27 reviews 5.7/10 WiFi
  • 1,639 reviews 5.1/10 Food
  • 1,038 reviews 5.7/10 Comfort
  • 891 reviews 3.6/10 Cleanliness
  • 746 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.