Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.4/5 4,032 reviews

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Corner Waterloo Quadrant, & Princes Street, POBOX 106013, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 321 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

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Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Telephone
Fax +64 9 353 1002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,032 reviews

TripAdvisor Rating  4.2/5  3,410 reviews

Certificate of excellence 2025

Mixology class with Luci

TripAdvisor rating 5.0/5

AnonymousAuckland TripAdvisor review

On 2 January we attended a Mixology class from 7-9 pm, our daughter had given it to us as a Christmas gift. The class itself was fantastic! (Getting information about it beforehand was tricky, we only had printed out copies of the vouchers which we were worried might not work, and getting help from the Pullman about this was almost impossible, they did not answer their Auckland phone number which we had obtained via the 0800 number which was based in Mumbai! Mumbai told us it was at 6 pm but our voucher said 7 pm, in the end we got there by bus/walk at 6.40 pm and were early, it was indeed at 7 pm and we didn't need the voucher. But the instructions on where the room it was to be held in were also poor from both the front desk and the front of the restaurant area, difficult to follow. Finally pulled open double doors and found it.) 11 people attended. Luci was just wonderful for this, sparkling personality, so much fun. They provided very nice nibbles- nuts, crackers, prosciutto, salami, olives. Plenty of food as we had not had time for any dinner beforehand. We learned to make 3 drinks, all "sours" at this class. She varies what kind of theme she chooses. 3 people at a time, as 3 shakers, so occasionally couples had to split up but that was fine, we could learn different ones as I could not handle drinking 3 full cocktails plus one free glass of bubbly at the start. I was glad we were not driving! One bubbly and 2 cocktails was already at least 4 standard drinks. Varying tastes in the 3 drinks and excellent tips on shaking, extra touches etc. Altogether a really fun time. All 11 people got on well.

Customer review rating 5.0/5

Tim R. Families - Confirmed reviews ALL

Really really appreciate the upgrade on arrival during a family holiday to Auckland. We were upgraded to the Penthouse which was just fabulous - it’s the exact time you want an upgrade. Great service from the team from the house keeping to the check in staff. Very much appreciate the full charge on our hybrid car saving $ on our trip and the environment.

Kia Ora Tim R., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your upgrade to the Penthouse and appreciated the service provided by our team. We deeply value your loyalty to Accor, and we intended to make it extra special for you and your family. It is also wonderful to know that you found value in our charging facilities for hybrid vehicles, aligning with our commitment to sustainability. We hope to welcome you back for another memorable stay in the future! Kind regards, Larina & The Pullman Auckland Family

Excellent stay for families

TripAdvisor rating 5.0/5

Rosman2014 TripAdvisor review

We (2 adults, 11yo and 2yo) stayed over a weekend in early December and also Christmas and Boxing day. Both stays were wonderful. The gym and pool, breakfast, the staff (Virat is an awesome guy) are fantastic. Our rooms on both occasions had 2 X comfortable queen beds. They're relatively dark because there are no ceiling lights, but we didn't mind that. One room had a nice view onto the university quadrant. Nespresso machine and tea selection was appreciated. Also, the carpet underfoot feels luxurious! Location to city centre, waterfront and the domain is a plus.

Customer review rating 4.5/5

Eunice S. Couples - Confirmed reviews ALL

Stay was great & the staff were amazing! Nikki, Chloe & Virat were extremely helpful & made the stay so pleasant. The suite felt a bit dated but the professionalism of the staff made up for everything!

Kia Ora Eunice S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our team made your experience enjoyable. Your comments about the suite will be taken into consideration as we continuously seek to enhance our offerings. We look forward to seeing you again! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Norman W. Couples - Confirmed reviews ALL

Very nice room, excellent food and drink facilities. Very nice pool and hot tub. Very helpful and friendly staff.

Kia Ora Norman W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed your room, our dining options, and the pool facilities. Your kind words about our staff are greatly appreciated, and we look forward to welcoming you back soon. Kind regards, Larina & The Pullman Auckland Family

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Other web-users rate our hotel

  • 959 reviews 9.1/10 Location
  • 2,130 reviews 7/10 Room
  • 2,327 reviews 8.7/10 Service
  • 50 reviews 5.4/10 WiFi
  • 707 reviews 8.3/10 Breakfast
  • 558 reviews 7.5/10 Cleanliness
  • 453 reviews 9.2/10 Pool
  • 383 reviews 8.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.