Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,452 reviews

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Description

Hotel extras

  • City Centre location (5 mns walk from train station)

  • Free WIFI and 24 hours Reception

  • MEETINGS @ NOVOTEL Dedicated space and facilities for both business and private celebrations!

  • Reasonably priced Cocktails Bar & Kitchen menus

  • On site chargeable car parking

Our accommodation(s)

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Hotel location

Novotel Leeds Centre

4 Whitehall, Whitehall Quay
LS1 4HR LEEDS
United Kingdom

GPS:53.795645, -1.551394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,452 reviews

TripAdvisor Rating  4.2/5  2,805 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Jane O. Friends - Confirmed reviews ALL

The hotel delivers good hospitality, it is clean and comfortable with a breakfast full of choice.

Customer review rating 2.0/5

Alexandra H. Business - Confirmed reviews ALL

Friendly front desk staff Room was clean and had everything I could need Next day, it was so unbelievably noisy! By 6am the road noise, noise from neighbouring rooms & the hall way was enough to wake me and keep me awake. Also, at 11am (check out is at 12) the cleaning team let themselves in while I was still in the room!!

Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our front desk staff friendly and your room clean and well-equipped. However, I sincerely apologise for the noise disturbances you experienced and for the early entry by our housekeeping staff. We aim to ensure a comfortable environment for all our guests, and I appreciate you bringing these concerns to my attention. We do hope to welcome you back in the future for a more relaxed stay Warm regards, Joanne Joyce Guest Services Manager

Customer review rating 5.0/5

Remersh K. Families - Confirmed reviews ALL

kareena was excellent

Customer review rating 4.5/5

Haydn D. Couples - Confirmed reviews ALL

Excellent Customer Service and care for a couple who required accessible facilities. Breakfast food in the restaurant was extensive and good. Well done! The hotel would have achieved a score of 10 but some kind soul parked their car blocking my car in the car park and it took me 45 minutes to gradually get my car out.

Customer review rating 4.5/5

Brad L. Families - Confirmed reviews ALL

Nice relaxing stay in a conveniently located hotel for all city centre amenities. Parking is quite expensive and breakfast room is a bit mental if you arrive after 9am on a weekend, but all staff were very pleasant and professional

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Other web-users rate our hotel

  • 1,573 reviews 9/10 Location
  • 1,969 reviews 8.1/10 Room
  • 1,653 reviews 9.3/10 Service
  • 26 reviews 8/10 WiFi
  • 900 reviews 8.6/10 Breakfast
  • 855 reviews 7.7/10 Cleanliness
  • 5 reviews 2/10 Pool

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