Mercure London Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 1,057 reviews

Mercure London Bridge - Image 1
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Description

Hotel extras

  • Green Key Certified Hotel

  • Central London Location with Easy Access to St. Paul's, Tate Modern, London Eye & Waterloo

  • 144 Modern Guest Rooms with Connecting Rooms Available for Families On Request

  • 3 Fully Equipped Meeting Rooms with Free Unlimited Wi-Fi

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

Our accommodation(s)

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Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA LONDON
United Kingdom

GPS:51.505397, -0.098898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Mirlot

Non contractual photo

Bistro Mirlot is a contemporary French bistro offering a locally inspired menu and an exclusive selection of French wines, all served in a relaxed and stylish setting that blends rustic charm with modern elegance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,057 reviews

TripAdvisor Rating  4.3/5  708 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Richard P. L. Couples - Confirmed reviews ALL

The hotel is conveniently located in central London, with easy access to major public transport links for getting around the city. It’s a 10-minute walk from Borough Underground Station and also a 10-minute walk from Blackfriars Station. We stayed for two nights. The rooms are nicely decorated, clean, and equipped with all the amenities one might need. The staff are welcoming and courteous, providing relaxed and friendly service that offers good value for a break. Although we didn't use the bar or restaurant, I found the room service breakfast option extremely disappointing on the morning we ordered it and would avoid it on any future visits.

Dear Richard, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient and the rooms to your satisfaction. It is always our goal to provide a welcoming atmosphere and attentive service to our guests. We sincerely regret that the room service breakfast did not meet your expectations. Your comments are valuable, and we will ensure they are communicated to our culinary team. We continually strive to enhance our offerings and provide a delightful experience for all our guests. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Mercedesz Front Office Team Leader

Customer review rating 3.5/5

Tamar C. Business - Confirmed reviews ALL

My advice is to have full set in room equipment such hair conditioner and slippers also

Customer review rating 4.0/5

Steven M. Couples - Confirmed reviews ALL

Fantastic breakfast plenty choices. Staff very friendly.

Dear Steven M., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, comfortable beds, and the variety of choices at breakfast. It is wonderful to know that our staff contributed positively to your experience. Kind Regards Mercedesz Front Office Team Leader

Customer review rating 5.0/5

Philip B. Couples - Confirmed reviews ALL

An overnight stay in London made that little bit more special staying at The Mecure. The staff were so nice, they couldn't do more to help. A lovely breakfast in the morning topped off a great stay

Dear Philip, Thank you for your kind feedback regarding your recent stay at Mercure London Bridge. We are delighted to hear that our team made your experience memorable and that you enjoyed our breakfast offerings. It is always our aim to provide exceptional service to our guests, and your compliments will surely motivate our staff to continue their great work. We look forward to welcoming you back in the future. Kind regards, Gus - Front Office Team Leader

Customer review rating 2.0/5

Benjamin D. B. Families - Confirmed reviews ALL

The hotel is nice, the location is decent but there is issues. On the day of arrival our room wasn’t given before exactly 3pm. The lady at the desk refused to give us the key before that time even if it was ready. She also refused to warm the baby food, invoking safety reason. The room was decent, bathtub with a big dent and a shower head leaking. The temperature in the room was 25 and the air way to dry, we had to open the window to be able to breath. Of course the thermostat wasn’t working. Baby cot wasn’t made by the cleaning staff, we had to ask for towels everyday because the cleaning staff was taking the towel for the kid and not returning it. Breakfast was really nice but nobody showed us anything on our first day. Overall the hotel is okay but some of staff needs to step up as they bring the entire stay down.

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Other web-users rate our hotel

  • 850 reviews 9.5/10 Location
  • 1,025 reviews 6.8/10 Room
  • 1,139 reviews 8.8/10 Service
  • 13 reviews 6.2/10 WiFi
  • 485 reviews 8.1/10 Breakfast
  • 389 reviews 6.4/10 Cleanliness
  • 10 reviews 8.5/10 Sustainability

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